Horizon Services, Inc.

heating & cooling contractor

About us

Experience The Horizon Difference. On-Time Service. Up-Front Pricing. And The Job Done Right and Clean the First Time. GUARANTEED! Horizon Services is the regions largest and most well respected plumbing, heating and air conditioning company, with nearly 600 employees serving tens of thousands of homeowners throughout Delaware, Southeastern Pennsylvania, Southern New Jersey, and Northeastern Maryland. After a quarter of a century in business, Horizons Services remains fully committed to setting the industry standard for customer service, installation, and focusing on things that are important to busy homeowners: respect for their time, their home and their property; up-front pricing, and an unconditional 100% money back guarantee.

Business highlights

36 years of trusted experience
Emergency Services Offered

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

CreditCard

Reviews

4.41,333 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
69%
4
20%
3
5%
2
2%
1
3%


Rating CategoryRating out of 5
quality
4.6
value
4.0
responsiveness
4.6
Showing 26-50 of 1333 reviews

Tiffanie E.
11/2022
5.0
Working with them was good.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lorraine P.
10/2022
5.0
Gary was great. He walked me through what was needed and answered all my questions. On the day of the work, he and his coworker kept me informed of what they were doing. Afterwards, they left my place as neat as when they started their work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Sharon W.
10/2022
4.0
Prices are extremely high! The prices given with supplies are the same as if they supplied you with the supplies!

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
4.0


Jen F.
10/2022
5.0
Called and got same day appointment on a Saturday. Professional and pleasant and efficient.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Benjamin C.
09/2022
4.5
Technician diagnosed my unit and found it just needed servicing. He did a thorough job of cleaning and taking care of my water heater. He explained what he was doing as he went along. I am pleased with repair and the prompt response from this company

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Patricia B.
09/2022
1.0
They are not a competitive provider of plumber services. Completely disingenuous in their estimate.

Rating CategoryRating out of 5
quality
4.0
value
0.5
responsiveness
1.0


Dan K.
09/2022
4.5
Good communications with customer.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Morrison F.
09/2022
4.0
They were quick and provided financing.

Rating CategoryRating out of 5
quality
4.0
value
3.0
responsiveness
5.0

Yes, I recommend this pro

Susan H.
08/2022
2.0
I paid 500 for 2 pounds of Freon and said i would need to replace my unit soon within 36 hours the ac didnâ t work again . Another person came out and said i needed a replacement now. I have not got a call yet i want my money back.

Rating CategoryRating out of 5
quality
2.0
value
0.5
responsiveness
3.5

$500

Nichole T.
08/2022
4.5
They were here in just a few hours, offset my home visit against todays service fees and gave me future inspections!!

Rating CategoryRating out of 5
quality
4.5
value
5.0
responsiveness
4.5

Yes, I recommend this pro

Brian R.
08/2022
5.0
We needed a new gas shutoff valve for our stove, it was a little more costly then I was expecting, but the job was done right and bubble checked for leaks. Professional but very nice people. We are now ready to have our new stove installed this week. Thank you David and Gary!!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Danielle M.
07/2022
5.0
Loved the quick response and next day service. The Technicians were very professional and knowledgeable. Took extra care to make sure everything was operating and working properly before they left.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Martin M.
06/2022
5.0
Superior service - the technician brought the natural gas line to my outdoor grill up to code (major effort) and noticed that my ancient water heater needed replacing. He installed a new water heater the same day. I will switch my annual HVAC maintenance to Horizon and can even drop my plumber because Horizon also offers plumbing services.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Virginia E.
06/2022
3.0
Everthing was good and fine but the cost was too high .. 1/2 hour to change an electrical coil in the outside unit was over $600.

Rating CategoryRating out of 5
quality
5.0
value
3.0
responsiveness
5.0


John M.
05/2022
5.0
They did a wonderful Job, came one time and was professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Vina T.
05/2022
5.0
They were professional, patient and helpful.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry P.
05/2022
1.0
The price is too high and then they negotiate to go down once you say it's high they try to bargain with you.

Rating CategoryRating out of 5
quality
1.0
value
1.0
responsiveness
2.0


Jacques B.
05/2022
5.0
Really helpful and professional.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barry P.
05/2022
0.5
Be careful about their pricing

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Pamela C.
04/2022
5.0
Thank you

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Donna M.
04/2022
5.0
Great

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matt C.
03/2022
5.0
Great experience overall!

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro
$105

James G.
02/2022
4.0
Plumber did an excellent job. However, it was a bit costly. Over $500 to replace an outside faucet that was leaking.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Michael J.
02/2022
4.0
Fast service.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Alfred G.
01/2022
5.0
Wayne who did the work was exceptionalâ ¦

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day

Licensing

Licensed*

Trade License Number
13VH05117300
Trade License Locale
DE
Trade License Expiration
03/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

heating & cooling contractor

FAQ

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Sunday: Open All Day

Horizon Services, Inc. accepts the following forms of payment: CreditCard
No, Horizon Services, Inc. does not offer free project estimates.
No, Horizon Services, Inc. does not offer eco-friendly accreditations.
No, Horizon Services, Inc. does not offer a senior discount.
Yes, Horizon Services, Inc. offers emergency services.
Yes, Horizon Services, Inc. offers warranties.

Contact information

17 Roland Avenue, Mt Laurel Township, NJ 08054

https://www.horizonservices.com/?utm_source=hzn0400_ppl003_3124907548

Service hours

Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day
Sunday:
Open All Day