Scott came to do an estimate and promised to get back with a proposal in 2 weeks. The proposal was never sent. He never responded to multiple E-mails and phone calls. This was very disappointing since he previously did floor refinishing for us and our daughter. He did excellent work and we wanted him to do additional work for us. We have since gotten estimates from others and will probably choose a different contractor.
Description of Work: Refinish Hardwood Floors.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
John K.
07/2013
1.0
hardwood floor
 + -1 more
left messages, but no return call
Description of Work: nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
HAROLD A.
06/2011
5.0
hardwood floor
 + -1 more
Scott estimated and performed the job on time, as promised. He worked through a weekend to avoid further inconvenience for us. We were extremely pleased with his professionalism and the the final result.
Description of Work: A bedroom hardwood floor was refinished.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Robert F.
03/2011
1.0
hardwood floor
 + -1 more
never called back after first conversation
Description of Work: Called 2 times before i was contacted.Tried to make an appointment at my home. After a brief conversation did not hear from them again.Called back no response.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Patricia F.
02/2011
5.0
hardwood floor
 + -1 more
They were always on time, and they always got right to work. They were accommodating to my schedule, although they wouldn't work weekends. Their prices were very reasonable.
Description of Work: They refinished almost all of my floors in my home in preparation for my home's sale.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Amanda K.
07/2010
1.0
hardwood floor
 + -1 more
I tried contacting this company twice to request an estimate to have some hardwood floors refinished. I left two messages over a period of several weeks and never received a call back.
Description of Work: Services were never provided because I couldn't even get an estimate, as this company did not return my phone calls.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
HAROLD A.
04/2010
5.0
hardwood floor
 + -1 more
The job was done as promised at a fair price with an excellent result. We were very pleased and definitely will engage him in the future.
Description of Work: Scott Refinished the wood floor in an upstairs bedroom. He removed and disposed of the old carpet. He sanded and repaired the exiting oak wood floor and he refinished it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Tony & Liz A.
05/2009
5.0
hardwood floor
 + -1 more
I just bought a 62 year old house and wanted the hardwood floors to look as good as new. I got 4 estimates. S&S was a little on the high end, but not the highest. The job was started and finished on time over a period of 4 days. The living room was in pretty bad shape, and the floors covered by carpet were an unknown. S&S did a very good job on the floors and their price was competitive. The only mild disappointment was that some of the stain was uneven between 2 rooms, but otherwise the floors look great. I am quite satisfied with the job S&S did.
Description of Work: Sand and refinish hardwood floors in living room, dining room, stairs, hall, master bedroom, and a portion of a bedroom. Removed carpet from stairs, hall, and master bedroom, dispose of carpet.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,250
BRENDA V.
10/2008
5.0
hardwood floor
 + -1 more
It went perfectly. We chose this contractor because he was the only one who could get the job done between the time that we closed on our house and the time that we would be showing up with our moving van. When we got other estimates, we were told that it would take between 9 and 12 days from start to finish. This guy used some newer stains and worked long hours to get the job done within the 5 days between our closing and our move-in date. And the floors look terrific. We would definitely recommend him.
Description of Work: Sanded and refinished 6 rooms and a hallway in our new house before we moved in.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
CHARISE S.
01/2006
4.0
hardwood floor
 + -1 more
THEY DID AN EXCELLENT JOB. I HAD A WONDERFUL EXPERIENCE WITH THEM. I THOUGHT THAT THE PRICE WAS A LITTLE HIGH, BUT THE QUALITY OF WORK IS GREAT. HE ALSO STAYED WITH IN HIS ESTIMATE.
Description of Work: THEY SANDED THE FLOORS AND FINISHED THEM.
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*Contact business to see additional licenses.
Service Categories
Hardwood Flooring Sales and Installation,
Flooring Sales and Installation
FAQ
S&S Hardwood Flooring is currently rated 4.4 overall out of 5.
No, S&S Hardwood Flooring does not offer free project estimates.
No, S&S Hardwood Flooring does not offer eco-friendly accreditations.
No, S&S Hardwood Flooring does not offer a senior discount.
No, S&S Hardwood Flooring does not offer emergency services.
No, S&S Hardwood Flooring does not offer warranties.