Mazzilli Mason Contractors

Beautiful workmanship. great to work with, have great suggestions and ideas and the workers were just fantastic.

Mazzilli is fantastic! These guys did great work. We couldn't be happier with the final product. I highly recommend working with them.

It went incredibly smoothly. Simple and straightforward. They did beautiful work, beyond expectations. Communication was direct. Price was great. At one point, a part of the work didn't look right and we brought it to their attention and with no argument or reservation, they fixed it, promptly. We were pleased to not have to ask twice or argue. We remained on very good terms. The patio really looks amazing. Will recommend them over and over again.

It was good. On punctuality, he was supposed to do the job on the following week and he didn't come for a month. I've learned to be very, very precise on what you want.

Tommy Mazzilli and his crew did an excellent job from start to finish. We needed a masonry stair repair – the cost was very reasonable and the work was excellent! Tommy Mazzilli monitored the job daily and the crew was just great. Really nice people to work with, excellent workmanship - they did a wonderful job and the price was very reasonable. I recommend them and I will use them again.

Don’t work with Mazzilli Mason Contractors. That’s my strong advice. Note 3 reasons listed below. 1. Bait and switch pricing. We got an estimate of $6200 for masonry work on our front steps and walkway. The men from Mazzilli came, started work, and immediately informed us that the job would cost $2000 above the estimate “to bring the work up to code.” We strongly protested and got the price down a little bit, but had to pay much more than agreed. We never got an answer to our question of why the code problem, so obvious on the first day of the job, was not seen and included in the estimate. 2. Sloppy work. When the work was done, there were large white splotches on the walkway. We consulted with another mason, who informed us that Mazzilli had been sloppy in their work. Mazzilli would not correct the problem, and blamed another contractor. (More on this below.) 3. Failure to do all the work. Mazzilli took down our railings to do the work but said we needed to get a railings person to put them back up. As I explained to Mazzilli, this is bad for the customer; if there is a problem with the work, the masonry people will blame the railings people and vice versa. That is exactly what happened to us. Mazzilli said the railings man was responsible for the splotches, and the railings man said he wasn’t. We were stuck and had to pay another mason to remove the marks. Everyone we talked to tells us that it is standard practice for masons who remove railings to put them back up when the work is completed, but Mazzilli does not do this, providing themselves with a ready-made excuse if there’s a problem. Mazzilli talks a good game but they don’t deliver. There are plenty of good masons out there. Find someone else.

Happy overall. They listened to my drainage issues and designed the driveway layout to address the issues. They performed the work as clearly described in the quote. They did a great job in a short amount of time and cleaned up all construction debris.

Horrible. Do not hire these people. Stay Away! We hired them to do a small job (repair one step tread), gave a deposit and signed our contract with them on June 30. They said they would let us know what our exact date would be. Then they called us and said that their step crew was busy but they'd "find a crew" to do it. They gave us a date in October. We said that was way too far away because our front steps were broken and was a liability and that we needed an earlier date. They said that they would call us every Thursday to see if they could fit our steps in the following week. A month went by and they didn't fix our steps, so we decided that we wanted to go with another company and asked for our deposit back. After calling, leaving messages, being told "Virginia isn't in," "Virginia stepped out, she'll call you right back," "Virginia will call you later today," I went over there for my deposit. Every day there was a reason why they couldn't give me my deposit or tried to avoid me. After over a week of trying to get my refund, I finally got it. The whole experience was horrible. I wound up going with a different company and found out that this wasn't the first time Mazzilli tried to keep someone's deposit. Other negatives about this business; The quote was astronomical The people in the office were rude. (Example: "Yeah, whatever") The office smells like smoke. Prepare to get a headache

There is simply no excuse for not returning the call for a potential opportunity.

Reasonably priced. Professional. Crew worked diligently and did a clean job and cleaned up very well post job. Showed good judgement when suggesting design changes to pavers and masonry work.

Ignore the price. They were a sub-contractor on this job, so I don't know what they charge as contractor arranged their payment. The demo went quick, and the only delay was in waiting for the township to inspect the excavation for the new footing. The crew was friendly and zinged right along. The steps are beautiful. They cleaned everything and left their work area spotless. I'll be asking them to do more work.

They are nice and did very beautiful job with reasonable price. We are very happy.

They have a supervisor for the project. Without too much details from me, they lay out and paved a stone walkway from my driveway to the deck. They were able to match the walkway to my stairs from the deck in elevation. The design of the walkway came out very well and better than our expectation. Their price was reasonable and I would recommend them to anyone doing stone work.

Mazzilli did an amazing job on my patio, walkway and retaining wall. Tommy is a great guy to work with and is always responsive to questions and makes sure the job is done right. All of his employees are extremely professional and do excellent work. I would recommend them to anyone looking to do hardscape work on their house.

It was not so good. I had a patio with a semi-circle put in and they put the semi-circle in the wrong spot. They have yet to come back and take care of it and that was about 10 years ago as well. I laid 12 grand out for a patio and they put the semi-circles in the wrong spot. Not only did I call them, but I stopped by his office and actually had words with him. He has yet to come back. 09/11/2014 So, John the owner of Mazzilli Mason Contractors, called me direct last week, much to my surprise. He said he wanted to me, he saw the review on Angie's List. He was unaware that there were problems with the install he had done. When i joined Angie's List they asked me all the contractors I've used in the past, his company was one of them. The work was done in 2005, since then a lot of changes were made with his company, growth and improvements. As with any company some small items fall through the cracks. My main issue was simple, however it still fell through. In the short time between his first contact and completed repairs I am shocked that they were done so fast. The semi circle that was placed in front of a back door originally was not centered, it is NOW. He even took the time to repair a side of the patio rolling onto the yard, over a period of 9 years they tend to move a bit. Thank you, John and Thank You, Tom for addressing this thorn in my side...

I contacted Mazzilli to provide me with a quote to repave my driveway. They came out right away to give me a quote and were very professional. I plan on using them for the work.

We used Mazzilli a number of years ago and felt they did an excellent job. We rated this job "D" rather than "F," out of respect for the owner, Johnny. We believe he is essentially a nice man who seems to have too much work on his plate and, at this time, shows little or no responsiveness to customer requests. Our problems can be summarized in several specific points: a. After the workers left, a reasonably close inspection showed that the job was sloppy. However, the lead person on the job indicated that he was a "supervisor." b. The second person was not competent, and spoke little or no English. This might have been acceptable if the "supervisor" had not left for a number of hours, or had carefully reviewed the other person's work. This guy did very little while waiting hours for the "supervisor's return." c. Getting an estimate took multiple phone calls and it arrived somewhat later than requested. d. The estimate was professionally written, but required most of the payment "up-front." It was definitely high for the quality received. e. Tommy came by several times, primarily to communicate with the workers, but never really looked at the work. He did speak to us once, but perhaps we were distracted by his good personality, and said that we felt the job was OK. f. It took roughly 8 back-and-forth calls between ourselves and Tommy or his office assistant in an unsuccessful attempt to get someone to come over and take a look. g. During this period, Tommy indicated that he had come over once and had rung our door bell. We assume that he did, but we were not at home at the time. He said nothing to indicate that he had looked at the job. h. Weeks went by, and by winter we gave up. We have never heard from Mazzilli again. i. If intended, no response from Mazzilli is required. We have just had a good job done by another mason.

3/17: Contacted them via Angie's list email, no response. 3/24: Contacted them via email again asking them were they going to provide a proposal 3/27: They contact me via email and asked me to call the office. Called the office and they claimed to have issues with email (huh??) 4/1: Estimator came out and took measurements and said I would have proposal in a day or two. 4/3: Called estimator and asked where the proposal was as I needed to make a decision. Estimator told me to call the office. Called the office three times, no answer. I did not leave a message since they should be providing some sort of customer service if they want business.

I thought this went really well. The guy who worked us with named Tommy and he was very helpful. He gave us ideas for how the layout should be, showed us pictures of other jobs, etc and gave us tips to keep the cost down. He let us know where to go to find out more about that different materials we could use, and those people (Bartells) also were very helpful. We talked over design and let Tommy guide us and in the end it looked great. So far no problems with the patio -- water runs off fine, everything is solid, etc. The cleanup was good and it was really easy to work with them. We would call with a question during the process and 20 minutes later Tommy would just show up. Our job wasn't too intensive or detailed, but I would definitely recommend these guys for basic work.

I had several people gave me quote and I just find the best person I have to work with. They are good and very friendly and they are someone I would want to work with, but I just found somebody slightly better so I went with somebody else. I may possibly use them in the future.

Pleasure to deal with. Showed up when promised to quote on a relatively small job. The crew arrived when expected and all work was done to our complete satisfaction. Highly recommend them.

Man came to work up an estimate and that was last I heard from them...Never received the estimate, never called & never called back after repeated messages.

It was professional, everything was great it is just that we have not done anything yet on the project. Their price was reasonable.

I had someone out for an estimate last week. It has been over a week and I have not received one. I called the office yesterday and was told they would look into it. If this is how they treat estimates I question how they would perform the work

I tried contacting this company twice via Angies List but no response.