Castle - The Window People

The gentleman who came to my home wanted my decision right away and when I told him I had other places to checkout, he was very agitated and picked up his samples and books and walked right out. I did not appreciate his attitude at all. They won’t get my business.

They did a great job from sales experience to installation. The product is great as well.

They did a good job.

It was great working with the sales representative! His insight and experiences in the industry gave us the only reason to use them as our windows replacement company.

High pressure, higher prices which they try to then negotiate down. Did not hire for these reasons.

First of all after it was all said in done, the sells man I feel lied or was not knowledgeable about the installation of the windows. He was saying all of it will be done from the outside. Which that I knew was alot of work for just outside so I had asked him again to make sure I heard him right. Another thing is the windows just feel cheap compared to the older windows. Maybe I’m just not used to newer materials. Other than that we had 14 windows replaced, one sliding door, and one french door replaced, and got a lifetime warranty on everything. With that much being replaced we have noticed a huge difference in temperature control in our house.

Castle window’s did a great job in my house. Everything beautifully done. Guys showed up on time and did a quick job. Little extra $$ than others but worth it. I will recommend them to my friends and family ?

Took three days for them to contact me and would not work on existing door. They wanted to replace my door without looking at it. We just bought the door 3 weeks ago. What kind of customer service is that??

I would have given Castle a 5 for all phases but we were put off by the original contact salesman. He was over the top and pushy.

Poor workmanship.

it was Mo glass through home advisor

I have not had the work done yet on my windows. Has to wait