Castle - The Window People

door installer

About us

Are you looking for the very best replacement window money can buy? You've found it with Castle Windows! Replacing your home's windows with high-performance Castle Windows is one of the wisest home improvement investments you'll ever make. Castle Windows is dedicated to saving you time, money and frustration. You can trust your custom-made windows from Castle Windows. Committed to producing the best product possible, Castle Windows confidently stands behind our work with a lifetime limited warranty to protect your window investment. For over 30 years Castle Windows has been designing windows to fit your world. We offer a wide selection of top quality, custom-made windows to fit your home because we know you appreciate variety, expect quality and demand affordability. We are able to make a window to almost any specification including multiple colors, grid patterns or application without sacrificing quality or warranty. Call us today for your free estimate!

Business highlights

34 years of trusted experience
Se Habla Español


Accepted payment methods

CreditCard

Reviews

4.1948 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
59%
4
24%
3
6%
2
5%
1
6%


Rating CategoryRating out of 5
quality
4.3
value
4.0
responsiveness
4.1
Showing 776-800 of 948 reviews

Christopher W.
10/2018
4.5
Very professional!

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

OSCAR O.
10/2018
5.0
Excellent service and very Professional. The work work was done before it was expected.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Raymond M.
10/2018
5.0
Some confusion when original estimate was lost but after completion, work quality and efficiency was top notch. They stayed the whole day until completed and even helped re install missing soffit at no charge

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

david k.
10/2018
5.0
The Castle install team was very professional. Removed all debris before they left and made sure i was happy with the install.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ellen P.
10/2018
4.5
Amazing installation team. Stellar workmanship and attention to detail. Polite and friendly service

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Colleen K.
10/2018
3.5
Seemed to have good product but was out of my budget.
Rating CategoryRating out of 5
Yes, I recommend this pro

Bernadette B.
10/2018
4.0
They give you great information and demonstration on their product.They will work with you and keep you informed.Excellent company

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.5

Yes, I recommend this pro

Donna E.
10/2018
1.0
UPDATE 7/3/19: Do not be a sucker like me! I went with Castle, in part, because of their service guarantees. They certainly were not the cheapest option for new windows/doors -- not by a long shot! But, when I needed their service -- they were terrible. They initially told me a week to 10 days for a replacement patio door. It is now over 6 weeks -- and I still do not have a replacement! I took time off for a scheduled appt on 7/1 -- only to be called on that morning & told the door was not actually in. The door is FINALLY in their warehouse -- allegedly -- and they told me they do not schedule any service calls at the shore on summer weekends. Funny -- never mentioned this restriction during the sales pitch! Taking another half-day off on 7/10 for installation. Will be 8 weeks since initial call til I have a replacement patio door. The quality of the product and the installation crew were fantastic. The initial sales call was kind of high-pressure and sometimes the customer service people were not listening to me when I had questions or made requests - but overall it was a good experience and I would use them again.

Rating CategoryRating out of 5
quality
5.0
value
3.5
responsiveness
0.5


Contact information

109 Gaither Drive, Unit 309, Mount Laurel, NJ 08054

https://castlewindows.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed

Licensing

Licensed*

Trade License Number
2705143467
Trade License Locale
NJ
Trade License Expiration
10/31/2025
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

door installer

FAQ

Monday: Closed

Tuesday: Closed

Wednesday: Closed

Thursday: Closed

Friday: Closed

Saturday: Closed

Sunday: Closed

Castle - The Window People accepts the following forms of payment: CreditCard
No, Castle - The Window People does not offer free project estimates.
No, Castle - The Window People does not offer eco-friendly accreditations.
No, Castle - The Window People does not offer a senior discount.
No, Castle - The Window People does not offer emergency services.
No, Castle - The Window People does not offer warranties.

Contact information

109 Gaither Drive, Unit 309, Mount Laurel, NJ 08054

https://castlewindows.com/

Service hours

Monday:
Closed
Tuesday:
Closed
Wednesday:
Closed
Thursday:
Closed
Friday:
Closed
Saturday:
Closed
Sunday:
Closed