BLINDS TO GO

Worst experience EVER with a company. Initial appt. with my designer went fine. Ordered blinds to be delivered and installed in a few weeks. Fast forward two weeks..blinds were installed off center, 3 for my sunroom doors were cut too narrow, 5 were missing was told they were on back order. I found out almost a month later that they were never ordered. 4 were the wrong color, a color I never approved or even wanted. I was promised an upgrade or refund. I considered the upgrade but chose the refund after I could not get any answers as to what the upgrade would be. I was promised the refund for over a week, was told that it was processed. Never received the refund, all calls, texts, and emails were ignored by my designer Kristin. I put in a dispute with my bank and left a bad note on the survey they provided me. I was contacted by Kristin's manager, Edy, and was told she was going to help me. For a week or so she told me she would get back to me, she didn't. She was always to busy even after telling me she was available to help me. So many excuses since day one. She also seemed to not want to have an contact via text or email, only phone. I wonder if that's because she didn't want anything in writing. Needless to say my dispute with my bank is continuing and I expect to get my money back very soon. Do not use them, you may be sorry you did. 😡

This is a manager training store, so I think that's the reason the service is so good here. They hail from Canada (Quebec?). They're service is excellent. I really do like the company. Their service is really quick. When you place the order, you receive the blinds in 3 days. You can pick them up or have them shipped to your home. They have a wide selection to choose from.