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Sterling Rose Llc

3.7(
3
)

Computer Repair

About us

Like a constantly changing jigsaw puzzle, business technology requires insight, knowledge and creativity to continually realign the pieces to ensure a flawless fit – and a perfect picture. Yet the pieces comprise more than just equipment and software. The puzzle also demands planning, partnership and an understanding of the bigger picture being created. At Sterling Rose our clients find much more than an information technology services provider.

Business highlights

20 years of trusted experience

Services we offer

Onsite solutions, remote solutions, telephone support, 24/7 availability, email hosting, cloud-based backup, system security, supplemental staffing, networking and equipment, web site development, database design and computer training, pc or mac support.

Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Reviews

3.73 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
0%
3
0%
2
0%
1
33%
Rating CategoryRating out of 5
quality
3.7
value
5.0
professionalism
3.7
responsiveness
3.7
punctuality
3.7
Write a review
Showing 1-3 of 3 reviews
Michael H.
02/2021
5.0
computer repair
  + -1 more
My new business computer wouldnt boot up. I called Norman and he fixed problem right over the phone. Would not accept any payment from me. Couldnt be happier with service. GH/ Montville
Description of Work: Computer wouldnt boot up
Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Andrew M.
10/2013
5.0
computer repair
  + -1 more
He was so patient with us as the kids were running around. The kids were very happy with the results and they want to know when Norman is
Description of Work: We had Norman over to help us with our Wifi issues. He was very through and spent time with us explaining what was being done and why and why we were having the issues we were having. coming back
Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
carol H.
08/2013
1.0
computer repair
  + -1 more
Do NOT use this company for anything. Norman is mean and abusive to women & children. Would absolutely NOT recommend to a friend. The least professional interaction with any services provider, ever. Client is NOT very happy and is pursuing legal action. Upon finding this out, Sterling Rose offered a partial refund indicating that their services are sub-par and they know it.
Description of Work: This company was called to improve existing internet services. Left wires hanging from the newly installed modem instead of them being professionally hidden behind the wall. When he was called for tech support he verbally assaulted my (almost) 17 year old daughter on the phone. He hung up the telephone during a conversation repeatedly. He established remote access to a computer and stated something to the effect of "no wonder you have such a nasty divorce' to a single, divorced mom in a email. How uncool is that? Very uncool.
Rating CategoryRating out of 5
quality
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$2,000
Response from Sterling Rose Llc
Before you read this psychos review make sure to check out our LinkedIn Reviews and our Website as well as Google Reviews. This client when we did the work we said we needed to move the wires for her and said she had to get on a call with her lawyer. She then said "All the other wires for there gaming consoles are all over the place as well" Two 1/2 months later the client called and wanted us to drop absolutely everything to come and move wires and also her cable box did not work after we must have received no more then 10 calls in a half hour period. We instructed the client to call Verizon as there was an issue with there cable box. Furthermore the client themselves became verbally abusive and we terminated the relationship. Even upon terminating the relationship we still received yet again 5 more phone calls in addition to the 10 earlier.

    Contact information

    9 Sudberry Dr, Morristown, NJ 07960

    sterlingrosellc.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.

    Service Categories

    Computer Repair

    FAQ

    Sterling Rose Llc is currently rated 3.7 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    Sterling Rose Llc accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Sterling Rose Llc does not offer free project estimates.
    No, Sterling Rose Llc does not offer eco-friendly accreditations.
    No, Sterling Rose Llc does not offer a senior discount.
    No, Sterling Rose Llc does not offer emergency services.
    No, Sterling Rose Llc does not offer warranties.
    Sterling Rose Llc offers the following services: Onsite solutions, remote solutions, telephone support, 24/7 availability, email hosting, cloud-based backup, system security, supplemental staffing, networking and equipment, web site development, database design and computer training, pc or mac support.

    Contact information

    9 Sudberry Dr, Morristown, NJ 07960

    sterlingrosellc.com/

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM