Ryan & Company

Plumbing, Heating and Air Conditioning, Water Heaters,

About us

We are a Family owned & operated business. Ryan & Co.,Inc. is a full service Plumbing, Heating and Cooling repair and installation company established in 1949 with a genuine commitment to professional, affordable & personalized service.

Business highlights

75 years of trusted experience
Veteran Owned & Operated
Family Owned & Operated
Emergency Services Offered

Services we offer

We offer the following services:,Residential Commercial and Institutional Plumbing, Heating, Cooling, General Contracting . We specialize in the Design and Installation of High Efficeincy Heating and Cooling systems.

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

5%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

4.664 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
81%
4
3%
3
6%
2
2%
1
8%


Rating CategoryRating out of 5
quality
4.8
value
4.5
professionalism
4.7
responsiveness
4.8
punctuality
4.9

Filter reviews by category

Showing 26-50 of 64 reviews

Barbara F.
01/2016
2.0
heating & air conditioning/hvac, plumbing
  + 0 more
who would make an appointment to come out and assess the situation and give us an estimate for repair/replacement which he was not authorized to do. He said this would be done ASAP. Never heard from anyone in the company again. The person who services the A/C systems at my son's place of work came out and charged the A/C which lasted about 2-3 months. He also replaced the section of duct leading out of the furnace for $75.00. These repairs got us through the fall when we were planning an extensive remodeling project which would include replacing the HVAC system.
Description of Work: A technician came out to perform a checkup of our A/C system. My adult daughter was present. After checking the system, he informed her that the A/C was leaking freon and that there was a large hole in a heating duct. He said that he was obligated to turn off the gas supply to the furnace because of the leak and that it could cost upwards of $1,000.00 to trace the freon leak. He said that the issues would be reported to someone in the company

Rating CategoryRating out of 5
quality
2.0
value
5.0
responsiveness
2.0
punctuality
5.0

$49

Michael S. F.
12/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Everything promised in the advert was done on time and very professionally. As a result I hired this firm to do a major plumbing and installation job. Install central humidifier and do a major repair job in a jacuzzi bathtub. I've not given a top rating to punctuality because while he arrived on time for all jobs, there were follow up actions required and his responsiveness in this area was slow or non existent and I had to call. In fact, one followup action, a minor one to be fair, has never been completed. In the future I will have to consider this should I need this type of service. I've recommended him to other people but this lack of timely follow up is annoying to me.
Description of Work: Initially he did a cleaning and tune up of central air conditioning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$60

Steven S.
11/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Installation went well and have had no issues since, seems to be working well. Entire process from scheduling to installation went very well. Beats having to refill 2 humidifiers all winter and cleaning up the white dust mess.
Description of Work: Installed Whole House Humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

Ronald L.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Professional installation. Completed in time promised.
Description of Work: Installed whole house humidifier

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$429

Damanpreet U.
11/2015
4.0
heating & air conditioning/hvac
  + -1 more
It was fine. They charged a little too much so I got a better deal from someone else. They were pretty professional. Cost was a big issue with them. It was a big price for a small deal. The workers were fine.
Description of Work: I purchased a "Big Deal" for Ryan & Company. It was for the diagnostic service call.

Rating CategoryRating out of 5
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Jason S.
07/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Our 4 year old central air conditioner was blowing out warm air. We called Ryan & Co. to come out and perform routine maintenance in the hope that normal maintenance and a tune up would return it to normal working condition. Brian performed the service and checked the air temperature when he was finished. It turned out there was something else going on with it and he surmised there must be a slow leak in the line as he determined we were low or out of refrigerant. We rescheduled to have him come out and test the lines in order to locate the leak. After pressurizing the system, it was determined the coil and compressor had gone bad and the condenser unit would need to be replaced. Ryan & Co., even though they were not a registered dealer of the type of air conditioner I had went the extra mile to get registered with a distributor and assisted me as I went through the warranty process. The warranty on labor had expired and we were only able to recoup some of the cost of a new unit, but that had nothing to do with Ryan & Co. When the new condenser unit showed up they brought it over and got it installed in a timely manner. We have a cool house once again. I want to thank them for their efforts and for their assistance. I would use them again.
Description of Work: Cleaned and serviced air conditioner as part of routine maintenance.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$49

Marion P.
06/2015
5.0
gas logs, plumbing
  + 0 more
Top-notch professionals, extremely cooperative and knowledgeable, great to work with. Dan Sullivan led our project with a solid team. They were efficient, fun to work with, and worked neat/clean in the house and yard. We highly recommend this company.
Description of Work: Rebuilt chimney (exterior + interior) & fireplace, relined chimney, did a conversion to gas fireplace with insert.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,000

Robert R.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Thorough inspection & servicing of A/C.
Description of Work: A/C tune up

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Linda S.
06/2015
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
On time, very professional, able to solve any problems with ease.
Description of Work: Clean and serviced air conditioner unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$99

Rob P.
05/2015
5.0
heating & air conditioning/hvac
  + -1 more
It was a big deal purchase. I could not figure out how to turn on my ac and they helped me do it. It was awesome. He took good care of it. He was also efficient and kind. He was not pushy trying to sell me something else. There was no extra cost. The price was awesome. They quaoted me at 10am and they were here at 11:40am.
Description of Work: I used them to turn on my air condition. They also cleaned it and did a general inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

allen E.
12/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Nothing specific to comment on. The service rep seemed very knowledgeable and checked everything concening whole house AC system inside and outside the house. Gave me a clean bill of health and left. He was couteous and professional and I was pleased with the service
Description of Work: I had the special offered thru Angie's which was a 20 point inspection of my air conditioning unit.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Michael P.
07/2014
3.0
plumbing
  + -1 more
The experience with the plumbers was always good. The repairs didn't always stand the test of the time.
Description of Work: typical household plumbing--unplug drains, fix running toilets, fix leaking toilets

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$200

Response from Ryan & Company
Hi [member name removed], We are sorry that you feel our quality of work did not last . We do guarantee or work and did not receive a call back from you. Our Computer Records go back to 2010 and show that we have not done any work for you in the last 4+ years. We do show your name in our computer but no other information. We notice your address is a PO BOX which is not in our computer either.

Xiangwei L.
07/2014
5.0
plumbing
  + -1 more
Very professional and offered good service. When we made the appointment, they are very responsive and showed up in time. He cleaned the dust and changed the Air Filter and examine the AC. We are very satisfied with their service.
Description of Work: Changed the air filter and check the AC

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$49

Justin D.
06/2014
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Kevin was excellent. Not only was the multi-point inspection performed but he also pointed out a leaky return duct, verified that the system was installed correctly (there was some doubts about the previous installer) and checked supply and return temperatures at multiple ducts to diagnose exactly what was wrong with the system. As an engineer myself I was very impressed with his technical knowledge and willingness to go above and beyond to deliver quality service. I plan on using them for all my HVAC needs in the future and would highly recommend them to anyone looking for great service at reasonable prices.
Description of Work: I purchased an Angie's list deal for a multi-point A/C tuneup. I was hoping a little regular maintenance would bring my system back to 100% but it was discovered that a refrigerant recharge was also required.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$50

ELIZABETH H.
03/2014
5.0
plumbing
  + -1 more
his house with his family for the night if I couldn't find a place to stay!. I could not have asked for a better experience and would definitely recommend Bill Ryan & Co for any heating or plumbing problem!
Description of Work: I was away for a couple of months and I had a 3 year old furnace that failed in January.The pipes froze and burst in the ceiling over the kitchen. I had got a PSE&G bill which showed no gas usage and called a neighbor who told me the ceiling was down and the floors were buckled. I looked for a plumbingr/heating contractor on Angie's list and found Ryan & Co, Inc. I called them and set up an appointment for the next morning. I took the red eye from California and arrived at the house at 8 AM to find Bill Ryan waiting for me. He quickly went to work and resolved the heating problem. The inducer motor had failed. He gave me a contact for ServPro to start the extensive water damage cleanup.Bill found 4 different pipe ruptures and repaired them all. He even offered to put me up in

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Rebecca H.
09/2013
5.0
plumbing
  + -1 more
Their service was great. They are very responsive and always call back. Every worker that has been in our home has been polite, helpful, answered questions, clean, and has gotten the job done.
Description of Work: They have done plumbing work, which includes installing new sinks and toilets. They have done some leak repairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Monica M.
09/2013
5.0
heating & air conditioning/hvac
  + -1 more
Their work was good and there were no problems. We had used them before and knew them to be reliable. Their service has always been good, so we continued to use them.
Description of Work: They have done some repair work on our furnace. They installed our central air unit and have done maintenance on it since then. They have also done some electrical work.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Margaret R.
09/2013
5.0
heating & air conditioning/hvac, plumbing, water heater repair, home remodeling
  + 2 more
We have used Ryan & Co for over 15 years. They most recenty fixed several items in house needed attention and we had a lots of family coming over for Easter dinner and didn't have time to do it ourselves. I called in the morning and someone was out by the afternoon and everything was done within an hour. Over the years they have replaced a furnace, come out on Christmas Eve to look at our furnace, plumbed for two new bathrooms, installed a washing machine and a moved kitchen sink and dishwasher in our kitchen remodel. They have always been prompt, curteous, and fairly priced. We have recommended them to neighbors and friends over the years who have also been satisfied with their work
Description of Work: Most recently, fixed several items in house needed attention and we had a lots of family coming over for Easter dinner and didn't have time to do it ourselves. They fixed a leaking hot water faucet in the downstairs bathroom, reset a dishwasher, and fixed an outside faucet that had burst during the winter. They have replaced a furnace for us in the past and they installed two bathrooms with vanities & toilets as well as kitchen plumbing for a sink and dishwasher when we remodeled 5 years ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Alan S.
09/2013
3.0
plumbing
  + -1 more
Their service turned out okay. It was still leaking after their work, so they had to come back and fix it. Their price was terribly expensive for what they did.
Description of Work: They replaced a flush valve on our toilet.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$250

Kieran K.
09/2013
5.0
plumbing
  + -1 more
It was a positive experience. They call when they are expected to arrive to let you know where they are. They provide good customer service from beginning to end. Their pricing is competitive and their work is outstanding.
Description of Work: They repaired two toilets that were leaking.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Tiara S.
06/2013
1.0
plumbing
  + -1 more
Still waiting for a call back.
Description of Work: Still waiting for a call back. Left them a message (a bit confusing, but still with my contact info). Never heard back. Called them on Monday. Spoke to Erin, who gave me their availability. Told her I'd call the water company to match schedules. Called back Tuesday to schedule the work...and am STILL waiting for a call back. Have called twice since, and still..alot of nothing.

Rating CategoryRating out of 5
responsiveness
1.0


Colleen M.
03/2013
5.0
plumbing
  + -1 more
Today's service call was just the most recent reminder of how terrific this family run business is. They're always responsive to calls, regardless of how busy they are or what time it is. Their work is well done and it's a pleasure to know we can call them and get prompt attention. We're very confident in recommending them.
Description of Work: Pressure regulator valve installed and toilet leak fixed.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Kieran K.
02/2013
5.0
plumbing
  + -1 more
Great customer focused service. Would highly recommended Wm Ryan Plumbing in Morristown, NJ
Description of Work: Leak behind shower spout inside of wall was leaking to a lower level ceiling. Kevin identified the problem quickly and repaired the leaking pipe joint. The service could not have been more efficient!...Excellent!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$260

Lisa M.
12/2012
5.0
plumbing
  + -1 more
non stop of torrent of water in bathtub for way too long. fixed promptly
Description of Work: fixed and replaced very old and recalcitrant bathtub fixtures

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$500

Jane B.
02/2012
5.0
plumbing
  + -1 more
I have used William M Ryan & Company for awhile. I trust him completely.
Description of Work: William M Ryan & Company did plumbing work for me.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$6,000
    • 1
    • 2(current)
    • 3

Contact information

44 Abbett Ave, Morristown, NJ 07960

http://www.rycoinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day

Licensing

Bonded

Insured

Licensed*

Trade License Number
19HC00688000
Trade License Locale
NJ
Trade License Authority
New Jersey Division Of Consumer Affairs
Trade License Expiration
06/30/2026

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Heating and Air Conditioning,
Water Heaters,
Kitchen and Bath Remodeling,
Gas Logs,
Heating Oil,
Solar Panels,
Natural Gas Lines,
Wells and Pumps,
Water Filtration and Softening

FAQ

Ryan & Company is currently rated 4.6 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Ryan & Company accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, Ryan & Company offers free project estimates.
Yes, Ryan & Company offers eco-friendly accreditations.
Yes, Ryan & Company offers a 5% senior discount.
Yes, Ryan & Company offers emergency services.
Yes, Ryan & Company offers warranties.
Ryan & Company offers the following services: We offer the following services:,Residential Commercial and Institutional Plumbing, Heating, Cooling, General Contracting . We specialize in the Design and Installation of High Efficeincy Heating and Cooling systems.

Contact information

44 Abbett Ave, Morristown, NJ 07960

http://www.rycoinc.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day