Find top-rated Pros in your area

Enter a zip code and get matched to businesses near you.

American Plumber LLC

Plumbing, Water Heaters, Natural Gas Lines,

About us

American Plumber is a new up and coming plumbing business, which puts customers first. Our top priority is customer service and satisfaction. We strive to be your first choice for all of your plumbing and heating needs. All of our employees are trained professionals who always provide service with a smile. Our prices are competitive and we look forward to speaking and working with you soon.

Business highlights

15 years of trusted experience
Emergency Services Offered

Services we offer

Hot water heaters. Gas lines. Water service. Heaters. Sinks. Boilers. Kitchen remodels. Sump pumps. Shower. Toilet repairs & installation. Faucets. Leak repairs. Vanities.

Amenities

Warranties
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.741 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
10%
3
0%
2
5%
1
5%


Rating CategoryRating out of 5
quality
4.7
value
4.4
professionalism
4.7
responsiveness
4.8
punctuality
4.8
Showing 1-25 of 41 reviews

Ettore C.
06/2018
1.0
plumbing
  + -1 more
On April 21, 2018, Ernest Serghi of American Plumber, LLC gave an estimate to replace the existing 1.5” underground gas line from the gas meter to the pool heater. This line is buried 30”. I told him that I wanted a 1.5” poly gas pipe buried 18” which was specified by the Holmdel plumbing inspector. He agreed to this and I signed the contract. On May 9, 2018, Ernest came to do the job and dug a narrow trench with a small hand-operated trenching machine and rolled out the yellow poly gas line, I measured the depth immediately and told Ernest that it was only about 12” deep and I wanted it 18” deep as he had agreed to. Ernest said the Code only requires a 12” depth and refused to dig the trench deeper. Ernest did the job in just 2 hours since he did not dig the trench 18 inches as he had agreed to. I have photographic evidence that in one area the gas line is only 9 inches deep. This is a violation of NJ Fuel Gas Code 404.9 that specifies a minimum burial depth of 12”. On May 10, 2018, the Holmdel plumbing inspector looked at the job quickly and approved it. However, he failed to measure the depth of the gas line and did not realize that it did not meet the minimum burial depth required by the Code. In the contract job description, Ernest did not specify in writing the 18” burial depth of the gas line that he had agreed to. I should have required this wording since Ernest did not honor our verbal agreement. I have contacted American Plumber, LLC several times in an attempt to have them correct the code violation and adjust the contract price to reflect the work that was actually done. Instead of trying to correct their error, American Plumber, LLC is demanding payment in full and filed with the Clerk of Monmouth County a Notice of Unpaid Balance and Right to File Lien against my property. I have filed complaints about this unscrupulous and dishonest contractor Ernest Serghis of American Plumber, LLC with the NJ Department of Consumer Affairs and Better Business Bureau.
Description of Work: Replace existing underground gas line to pool heater

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0

$3,000

Response from American Plumber LLC
[Member Name Removed] had signed the contract explaining the exact installation of a gas line. The gas line that was installed had passed all inspections. After the job was completed 100% [Member Name Removed] had only paid the $500.00 deposit and refused to pay the remainder. [Member Name Removed] is in Litigation for non payment.

Kat H.
03/2017
5.0
heating & air conditioning/hvac, plumbing, home remodeling, drain cleaning
  + 2 more
I've always been very happy with the quality of work done by Ernest and his crew. Calls were returned in a reasonable amount of time, appointments were kept promptly, and the prices quoted for the work done have been good.
Description of Work: I've called American Plumber for a few different reasons over the past year or so: toilet and sink installation, fixing another toilet, bleeding pipes, slow water flow in kitchen. I have yet to have a problem they can't handle.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip F.
05/2016
5.0
plumbing
  + -1 more
They were very courteous and professional.
Description of Work: I purchased an offer for $180 Faucet Installation and they replaced the faucet, and installed a soap dispenser in the sink.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

MANSURUL H.
02/2016
2.0
remodeling, home remodeling, plumbing, water softeners
  + 2 more
They installed it totally wrong way. When we tried to open the bulb the hot water comes first rather the cold. I called them later to fix it and they asked for additional $150 to fixed their mistake. I am so disappointed by them. I will never use them again.
Description of Work: They did a new shower faucet installation

Rating CategoryRating out of 5
quality
2.0
value
2.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$350

Response from American Plumber LLC
We had been contracted to install a shower diverter that the customer purchased. We replaced the old shower diverter with a new one. The customer called us back for other work which needed to be completed in the same bathroom and wanted the work done at no additional charge, even though it was not related to the work which we had already completed. We have a standing policy for all of our work to be guaranteed for 1yr. If something was wrong with our install we would have fixed it for free.

Alan C.
12/2015
5.0
drain pipe, excavators, plumbing
  + 1 more
In order to replace my water main?Ernie had to re-route the entire line. It seem that the builder of my house had left 150 ft of water line coiled up underneath the slab foundation of my house. It was impossible to just pull a new line through. Ernie and his crew of one other spent the whole day digging out trenches by hand and machine. They?started at 08:00 am and by 04:00 pm I had water?again. The previous company AJ Perri wanted to charge me $18,500 for the work and that is with a?20% discount. They wanted to trench the entire length of the floor of my garage and 8 ft of my concrete driveway. I wished that I had called Ernie in the first place. I could of had water days earlier and I would not had move my 2 week old baby to her aunt's house. I also would not of had to deal with the stress of a possible $18,500 bill. I did not know the Ernie did water mains at first. It wasn't listed on Angie's List, but now I know.
Description of Work: Replaced the water main of my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,750

deborah T.
09/2015
1.0
plumbing
  + -1 more
I had told them over the phone that I needed 2 flappers changed on the toilets and the kitchen faucet repaired. They came and told me it was $280 to repair those items. I mentioned I bought this deal on Angie's List. They then said they didn't realize how complicated the work was going to be. I didn't think changing 2 flappers and changing a faucet was too complicated and thought it could be done in 1 hour for the amount I paid. They insisted on the $280 and I told them to leave. The gentleman who showed up was lovely and I blame him not at all for this.
Description of Work: Bought a big deal for $150 for plumbing labor.

Rating CategoryRating out of 5
professionalism
4.0
responsiveness
5.0
punctuality
5.0

$150

Response from American Plumber LLC
When [member name removed] had called the office to make an appointment for the work she needed she failed to mention that she purchased a general service repair for a $150 dollars, when our tech showed up to do the work an est. was given for all the repairs, she then stated that she had purchased a general service repair for $150.00 . A general repair is for one item, not multiple items that is why there was an additional charge since there were two toilet repairs and the kitchen faucet.

William O.
08/2015
4.0
gas leak repair, heating & air conditioning/hvac, home remodeling, plumbing, water heater repair
  + 3 more
Work took about 45 minutes, I provided the valve for water heater and mixer for faucet control. Work appears to be high quality. He'd quoted me $200 for the work in response to my inquiry (copied below) on the Angies List messaging system, and then charged me $300 and didn't reduce price for Angies List 15% off coupon. Given the work took 45 minutes and he used mostly my materials, I thought the price was excessive and it's hard to imagine the work was harder than he expected when he gave me the price. I moved and disconnected my washer to allow access to rear of dryer, he didn't offer to reconnect it. Here's email volley between us: (me) 7/31/2015 I need to have a few sale inspection items addressed. 1. replacement of shower mixer cartridge (I have replacement cartridge) to stop drip 2. replacement of water heater pressure release valve 3. replacement of gas supply line to dryer 4. rerout condensate drain from sanitary pipe to outside. Please let me know price and availability to fix. Thanks (me) American Plumber LLC 7/31/2015 Roughly for the first two items you would be around $200 rerouting the condensation line I would need to see that before giving you a price you can call us at your earliest convenience at 732 744 6812 and we can schedule an appointment if you'd like thank you. Note that I didn't have him replace the condensate line. I don't mean to hammer him, the work was what I expected and he was pleasant and competent and quite frankly I'd use him again. It just goes to the inconsistency and general disadvantage we as consumers are at when using contractors of this nature.
Description of Work: punch list items for sale of home: -replace pressure valve on water heater (~15 minutes) -replace 2' length of gas pipe leading to dryer (~15 minutes) -replace mixer cartridge to stop leak in bathtub (~ 10 minutes)

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Nitin W.
06/2015
5.0
plumbing
  + -1 more
Ernest was very courteous and professional in the entire process. We needed the work done at a specific time and he was punctual. He is organized and his work is tidy. He is definitely someone I would trust the next time we need a plumber.
Description of Work: Replace shower valve

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

George L.
03/2015
2.0
plumbing
  + -1 more
Ernest came in and I asked if he gave free estimates. He said no, the charge was $85. I explained Angie's List had given me a list of providers offering free estimates, where it states on his profile the he gives free estimates. Then he changed his tune. He said he only charges $85 if he stays for an hour or more. I started explaining my frustration to him about this, and he was a very nice and friendly guy, but I caught him lying to me. Once someone lies to me, I'm done doing business with them. He only stayed about 25 minutes so he did not charge me the $85 fee, but I think this was because he felt he had been caught. I have reached out to Angie's List to investigate this further.
Description of Work: I needed some plumbing work done and called Angie's List for some companies who offer free estimates.

Rating CategoryRating out of 5
professionalism
2.0
responsiveness
2.0
punctuality
2.0


Response from American Plumber LLC
Our company gives free estimates over the phone. Once our technicians arrive at a customers house and start to physical inspect and start working, we then charge a service fee of $85. We make sure to explain this to all potential customers before moving forward with any work. This service fee is waived if any further work is required. In this particular case, the concern of the customer was not plumbing related, which is why there was no need for any further work to be done. We then as a courtesy waived the service fee.

Anita D.
12/2014
5.0
plumbing
  + -1 more
I found this plumber on Angie's List, this is the second time they have done work for us. Very accommodating with scheduling, very reasonable prices. Fast great work. I highly recommend this plumber.
Description of Work: replace a leaking toilet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

Jim T.
12/2014
5.0
plumbing, wells
  + 0 more
First of all, I called and a real person answered, not a service. +10 points right there. Then he promised to send a crew within 2 hours. Another +10. Take away 5 points for it being a bit more than 2 hours. But the 2 guys who showed up were easy to communicate with, alert to the problem, and equipped to fix it right then and there. It took maybe 30 minutes, and they cleaned up after themselves. Probably the best plumber experience I've had in this area over 20 years.
Description of Work: Emergency sump pump replacement

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Fred B.
11/2014
5.0
plumbing
  + -1 more
Ernie and the team did a great job on all phases of the job. He was very flexible in scheduling and setting up a time to do the install. The day of the install he was right on time and got the job down with no problems, and exactly for the price he quoted. Would definitely use again.
Description of Work: Replaced old toilet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Karen M.
11/2014
5.0
plumbing
  + -1 more
Ernest came ASAP. Respectful, professional. Spent as much time as he needed to get job done; true to his price quote, did not charge me a penny more. True professional and honest.
Description of Work: Completely disassembled kitchen faucet, replaced hoses, resolved leak.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

christopher F.
11/2014
5.0
heating & air conditioning/hvac, plumbing, water heater repair
  + 1 more
Showed up on day promised, had all miscellaneous components, besides the boiler, to do the job. Ernie said the job would take one day, in fact, it was completed by 3pm and completely checked out. Ernie and his crew of 2 were courteous, fastidious about clean up (put me to shame). The entire process of dealing with Ernie was smooth and timely. A quote took only 2 days, site visits were scheduled and when he ran late on a visit he even called to say he was running 45 min late. One of the things I liked best was that even though Ernie is the owner of the company, he worked as hard as his crew, clearly was expert in the equipment he was installing. I highly recommend Ernie Serghis and American Plumber
Description of Work: replaced my 20yr old hot water heating furnace with energy efficient unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$5,800

Janice Z.
10/2014
5.0
plumbing, wells
  + 0 more
Ernie, the owner, is an expert at all that he does, and it reflects in his staff as well. He and his staff are prompt, friendly, and very respectful of my home and to me as a person. They put down tarps, clean up when done and have never left any debris or any kind of a mess. They have done a wonderful and efficient job on every visit. I would highly recommend him to anyone.
Description of Work: This company has come out to my home a few times in the past, and has hooked up my natural gas to the meter, ran pipes for a gas fireplace and dryer repaired a pump sink. On the most recent visit, they installed a gas line to an outdoor barbeque.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lisa S.
05/2014
5.0
plumbing
  + -1 more
The plumber showed up on time and finished the job in the amount of time he told me he would. He cleaned up after himself and was careful to work safely and respected my home. It's been a few weeks have past and the pipe is working well. I would recommend this plumber to friends.
Description of Work: I had a drain pipe in my upstairs bathroom that was leaking. The Plumber had to re-do the piping because the builder didn't pipe the drain pipe correctly or up to code.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

jennifer R.
04/2014
5.0
plumbing, water heater repair
  + 0 more
He came out initially advised that I needed to replace an item to pass inspection. We scheduled the repair date and he came out promptly and repaired within 15 minutes. I passed inspection as well without any issues.
Description of Work: I needed my hot water heater inspected to pass inspection.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$255

Raymond M B.
03/2014
5.0
drain pipe, plumbing
  + 0 more
Erine was professional and timely. Showed up for scheduled times and timely follow up with communication. Good follow up with city on permits. The quality of work was excellent and pricing was fair. Came prepared with the right equipment, which in this case meant a backhoe. Replaced about 52 feet of sewer line that was broken with tree roots and roots growing in sewer pipe. When quoting a price to bid on the job, Ernie was one of the few how had a price by the foot. This made it much easier to come up with a range of pricing to replace the bad pipe.
Description of Work: Replaced Sewer line

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,400

Eric W.
02/2014
4.0
plumbing, water heater repair
  + 0 more
The install went fine, professional guy. Problem when the home office person said there was a rebate on the heater, there was no rebate (not a great big deal but...). They were a little more money than 2 other plumbers (+ $400 - $500) but American Plumber was available the next day. First major rain the vent they installed leaked into my house, a lot. I never called to complain so in their defense it might have been a minor issue and I'm sure they would've come out to fix it, but do it right the first time.
Description of Work: American Plumber installed a tankless water heater.

Rating CategoryRating out of 5
quality
2.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

$3,000

Response from American Plumber LLC
We installed a eternal tankless water heater that is 95% percent and does qualify for all NJ rebates. The vent went under a large over hang and turned right 20 feet more under the same overhang to the end of the house, therefore, I don't believe it would be possible for our vent pipe to have leaked any water. American Plumber stands behind all of our work and if any problems are found they will be fixed at no additional charge.

Steven L.
01/2014
5.0
heating & air conditioning/hvac
  + -1 more
He took one look at the furnace and identified the problem, fixed it in minutes. Seemed quite knowledgeable.
Description of Work: Our furnace stopped working on one of the coldest nights of the year. We called him at 6 am; by 8:30 he had fixed the problem.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Lori P.
01/2014
5.0
plumbing, water softeners
  + 0 more
All work went smoothly and I was very satisfied with the final outcomes! Being that I just moved into my house, I am happy that I found my plumber! Ernie was very professional, clean and a pleasure to have work done by. In the future or for an emergency, Ernie will be?the call I make.? He is already on my contact list.
Description of Work: Ernie was able to come to my home when the kitchen sink water would not shut off and installed a new valve under the sink so I could complete the countertops and fitted under mount sink. The next day (1/9) he came back, installed a new faucet and water filtration dispenser in my kitchen. Upon completion of the kitchen work, he changed a washer on a bathroom sink that was dripping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$425

Thomas L.
12/2013
5.0
drain cleaning, plumbing
  + 0 more
We were told two prices depending on what snake they would have to use. They were able to use the cheaper of the two snakes an the unclogged the drain. I plan on using them again for my tub which also has a bad clog.
Description of Work: Unclogged sink in kitchen.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Shawn C.
12/2013
5.0
plumbing
  + -1 more
We previously received a quote of 700 dollars to fix the leak by A absolute plumbing which we found to be borderline criminal. American plumber provided a quote over the phone of 200-300. He came to the house on Sat (same day I called) and fixed the issue. Final price came in on the lower range of the quote. I have already recommended him to a friend.
Description of Work: Fixed a leaking urinal

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$220

Patrick M.
11/2013
5.0
plumbing, water heater repair
  + 0 more
Replaced Water Heater, This is my plumber. It is their job to lose
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$885

Janice G.
10/2013
5.0
drain pipe, plumbing, sewer cleaning, wells
  + 2 more
Arrived to give estimate less than one week after calling.? Explained what we wanted and they came up with a better plan. Arrived on time and went?right to work after double checking what we wanted done.? They cleaned up as the work progressed.? The plumbers were very friendly and answered any questions.? This was an all day job. After they left, there was a question regarding the installation of the sink pump.? Two?days later the owner came and corrected the issue.? No problems since.? WE will use again and recommend.
Description of Work: Replaced outgoing sewer pipes. Replaced and rerouted kitchen sink pipes. Installed utility sink and pump in basement.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,975
    • 1(current)
    • 2

Contact information

379 State Rt 79, MORGANVILLE, NJ 07751

www.americanplumber.net

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Water Heaters,
Natural Gas Lines,
Drain Pipe Installation,
Heating and Air Conditioning,
Kitchen and Bath Remodeling,
Wells and Pumps,
Drain Cleaning,
Water Filtration and Softening,
Generator,
Sewer Cleaning,
General Remodeling

FAQ

American Plumber LLC is currently rated 4.7 overall out of 5.
American Plumber LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, American Plumber LLC does not offer free project estimates.
No, American Plumber LLC does not offer eco-friendly accreditations.
No, American Plumber LLC does not offer a senior discount.
Yes, American Plumber LLC offers emergency services.
Yes, American Plumber LLC offers warranties.
American Plumber LLC offers the following services: Hot water heaters. Gas lines. Water service. Heaters. Sinks. Boilers. Kitchen remodels. Sump pumps. Shower. Toilet repairs & installation. Faucets. Leak repairs. Vanities.

Contact information

379 State Rt 79, MORGANVILLE, NJ 07751

www.americanplumber.net