Painting went well at the beginning, but after 2 days into the week long job I saw less painters than originally discribed, painters cleaning brushes in my kitchen sink and getting paint on the new kitchen faucet and left to dry. This still continued after I even brought it up to their manager/sales individual. I also highlighted some concerns with paint lines not being clean and professional looking around the baseboard trim, this still didn't improve and felt like i was talking to a wall when addressing it. Corners seemed to be cut because they didn't use drop cloths everywhere when painting resulting in paint damage to the carpets that i noticed days after they left. When I emailed them about this with pictures, all I received back was a thank you and my full price invoice thrown back in my face to pay. All in all, I'm not going to be a returning customer.
Description of Work: Had 90% of my house repainted due to terrible painting from the previous owner.
CertaPro painters did a lot of work and the quality was very good. The popcorn ceiling removal was tough but done quickly and they were able to fix marks in the ceiling and now you would never know the popcorn ceiling was ever there. There were also a number of drywall patches that had to be done including a very large patch where a return vent used to be and they did a fantastic job in that repair. After all of that work the final job was well done and they were actually cheaper than other estimates I got.
Description of Work: Painted living room, hallway, and two other rooms in my house. Removed popcorn ceiling and wallpaper borders.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,500
Robert K.
10/2015
1.0
interior painters
+ -1 more
The owner of this franchise was suppose to come on a date agreed upon by both parties. He was a no show.
Description of Work: Nothing
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Colleen D.
09/2015
1.0
house painters
+ -1 more
What a joke, 3 times the price of other two estimates.
Description of Work: Came to give estimate on exterior painting. (Estimate cost 6000.00)
Rating Category
Rating out of 5
professionalism
2.0
punctuality
4.0
Samantha M.
07/2015
5.0
interior painters
+ -1 more
Always professional. Will be using them to paint our nursery. We have used Certa for our kitchen, family room, hallway and bathroom.
Description of Work: Came out to give a quote for painting a bedroom. They were very prompt and willing to work with us because we have used their services several times.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$266
Debora E.
05/2015
4.0
house painters, interior painters, pressure washing
+ 1 more
Overall we were very satisfied with the job. The workers were prompt and courteous. We did have a few minor complaints. they did not tape any of the hardware (hinges, latch) on the deck or wall so there was some paint splatter. The only other minor issue that I had was that I had to request that someone come out for a consultation to discuss color and type of paint. I was initially told to go to the nearest Sherwin Williams paint store myself to pick out the paint that I wanted. When I requested an in-home consultation, I received on with no problem, and the consultant was very helpful and courteous. I just thought a paint consultation should have been included and not by request.
Description of Work: SPECIAL NOTES: Peeling paint will removed with patty knife and sand paper, all surface will be washed with mold and deck strip. After the deck is cured from the moister (2-3 days) two coat of paint will be applied to the deck. Suggested material would be Superdeck product "Deck & Dock". All labor and material is included in this proposal. GENERAL DESCRIPTION: Painting To - Fence, Deck, Steps SCOPE OF WORK: Deck (Walking Surfaces), Deck Railing System, Deck risers, Deck skirt board PREPARATION: To remove all dirt and mildew so the new finish coat will adhere properly. Caulk is applied to gaps and cracks where ncessary to seal out moisture and drafts. Applied where necessary around window panes to seal out moisture and drafts. Scrape loose and peeling paint to ensure a firm base for the new paint. Sanding to degloss where necessary to promote adhesion of the top coat.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Rosanne N.
03/2015
5.0
interior painters
+ -1 more
It turn out great form Mark, Lori, Ricardo and his painters. They where all wonderful to work with. And would use them again in a heartbeat. Also highly recommend them. You will be pleased. Painters left everything neat and clean Above and Beyond Service. Give then a At rating Thank All of You
Description of Work: paint
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,700
Samantha M.
02/2015
5.0
interior painters
+ -1 more
Great job! Very professional, reasonably priced, and the job was finished in a timely manner. We are using them again to paint some other rooms in our house.
Description of Work: Painted our kitchen and bathroom ceiling
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Patricia W.
12/2014
4.0
interior painters, woodworking
+ 0 more
I used them a few years ago. They did interior painting to three rooms. They did all the wood work and they took down the blinds and they put them up back. They were punctual and they did nice work.
Description of Work: I used CertaPro Painters.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Cosmo T.
11/2014
5.0
drywall, interior painters
+ 0 more
The painters were punctual, neat, respectful of our possessions, pets, home and did an excellent job prepping and painting the room. Cleanup was great as well. They arrived as promised, worked efficiently, asked relevant questions, and were very concerned about our satisfaction.
Description of Work: CertaPro prepared the walls for painting, plugged holes, removed curtains, filled in cracks in walls and painted the walls ceiling and trim
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
henry H.
08/2014
5.0
interior painters
+ -1 more
Representative was professional and provided an understanding of what needed to be done. He was clear and concise. Estimate provided for the work was fair and reasonable.
Description of Work: Providede estimate
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Anthony C.
07/2014
5.0
interior painters
+ -1 more
JOB WENT VERY WELL. MY WIFE CAN FIND FAULT WITH A SAINT AND SHE HAD NO FAULTS ANDLOVED THE JOB,THE COURTESY OF THE PAINTERS, MARK THE OWNER CAME TO OUR HOUSE AND GAVE AN ESTIMATE AND IT WAS ACCURATE. I MADE A CHANGE WHICH WAS TO PAINT THE INSIDES OF THE CLOSETS AND IT WAS NO PROBLEM, I WILL HIRE THEM AGAIN TO DO MY LIVING ROOM. PRIOR TO GETTING CERTA PRO I WAS RIPPED OFF BY MICHAEL'S PAINTING AND ANGIES LIST RECOMMENDED DEREK DEVITO. HE CAME TO OUR HOUSE BUT DID NOT SEND ME AN ESTIMATE AS HE HAD PRMISED. HE HAD TOO MANY JOBS PROBABLY. THAT EXPERIENCE MAKES ME STEER AWAY FROM INDEPENDENT CONTRACTORS IF I CAN AVOID THEM. .
Description of Work: PAINTED THE CEILING AND WALLS AND TRIM IN MY KITCHEN AND LAUNDRY ROOM
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$839
Nancy D.
06/2014
2.0
interior painters
+ -1 more
didn't take off switch plates or banisters. paint had missed areas!
Description of Work: not done well
Rating Category
Rating out of 5
quality
1.0
value
2.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$3,000
Kevin D.
05/2014
5.0
interior painters
+ -1 more
The painting crew came out on tuesday morning and worked very hard, non stop through out the day. They came back early Wednesday morning to finish the job. My wife and I are very meticulous and the men who painted did a remarkable job. There were no crooked lines and everything was done with personal touch. If you ever find yourself in a position where you need to hire a painter, there is nobody I would recommend more than Certapro Painters of Vineland. Your project will be completed with careful precision, within your budget, and your happiness will remain a top priority. We heard about Mark Kahn and the work he provides through many friends and neighbors who have used him in the past. With every job, they always call Certapro painters. We can see why now! Awesome job!!! Definitely RECOMMENDED!
Description of Work: Mark was very professional coming out and giving the estimate in person. Very personable. We had recently moved into a condo in Williamstown and needed it painted. He put on us on the schedule right away before we moved any furniture in. We had about 1300 sqft to be painted. We sent him the exact colors we wanted and thats what they came with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,800
Debra S.
03/2014
5.0
drywall, interior painters, wallpaper removal
+ 1 more
Called to have estimates done to remove wallpaper from a dining room, bedroom, foyer, two hallways, stairway and spackle and paint all the areas where that wallpaper was previously. Mark Hahn, the owner, came out the next day to look at the job for an estimate and they were the best price. The workers started the following week on Wednesday and were finished by Saturday. They did a great job and were very respectful of our home. Lori called several times during the job to make sure everything was going well. The company didn't want any deposit and asked us to pay at the end of the job after we inspected the work and we were able to use the $100.00 coupon from Angie's List
Description of Work: Removed wallpaper from a dining room, bedroom, foyer, two hallways, stairway and spackle and paint all the areas where that wallpaper was previously
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,500
Response from CertaPro Painters® of Vineland NJ
On behalf of everyone at CertaPro Painters, we would like to thank you again for your business. We have found that most of our business has come from referrals of satisfied customers. We are one of the largest residential painting companies in North America because we are dedicated to quality work done efficiently, while keeping you informed along the way. If you or anyone you know has a painting need, we can be reached at our office or they can e-mail to set up a complimentary, on-site estimate. We offer convenient day or evening appointments throughout the week. If your business location needs some maintenance painting or freshening up, we've found that the summer or holiday weeks when many folks are taking their vacation days are a great time to do office painting! Schedule now to reserve your time. Thank you for your business and we look forward to working with you in the future.
Lorraine B.
03/2014
5.0
interior painters
+ -1 more
CertaPro did a great job! Mark was very nice and helped me select the interior colors; the painters were on time and worked very hard to complete the job in a timely manner! Great paint job & they were very thorough! I would definitely use them again!
Description of Work: Interior painting of entire home (all rooms, walls, ceiling & trim).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,800
Cosmo T.
10/2013
5.0
house painters, interior painters
+ 0 more
Arrived on time. The painters were courteous and wanted us to be pleased with their work. They asked questions as needed and their job was completed before promised. They were exceptionally clean and mindful of our furniture, artwork, pets and decorative items. Exceptional work.
Description of Work: Painted a foyer with 20' ceilings. Did trim, doors, window panes and windows.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Robyn M.
09/2013
1.0
interior painters
+ -1 more
The biggest thing I can say about Certa Pro is that they are unprofessional and inconsiderate of their customers. I had some work done with another company who subcontracted Certa Pro to stain and paint some doors. It took a couple weeks for Certa Pro to contact me to make an appointment. Once the call was made (I missed it) I returned their phone call within 20 minutes. I didn't get a call back for a week. Once my appointment was made, I specifically asked what time the crew would arrive so I would have someone home to greet them. On the day of my appointment, the crew arrived 15 minutes early, found no one home (my husband had run out to grab something at Wawa) and left. I returned the voicemail left for me, and was told that I needed to reschedule because the crew was already well on their way out of town. I rescheduled for two days later & was told that I'd be "first thing" in the morning at 8:30am. The date of the second appointment arrived, and my husband didn't dare leave the house. When it got to be 9am, I called Certa Pro & was advised that they should be there between 8:30-9:30am, not 8:30 as promised. The work was in progress, and the front door needed another coat of stain and a clear coat. The crew advised my husband that they would be back the next day to finish up & that someone would give us a call. I recieved a voicemail late the same day, and returned the call the next morning to inquire as to when the crew would arrive. It's now 11:30AM, and my husband is stuck in the house waiting on the crews arrival as I cannot get anyone to return a phone call to me. The phones go into voicemail. It's clear to me that Certa Pro does work on their own timing with no consideration for their customers. This experience was unfortunate, because I have some paiting that I need to contract out which I was considering allowing them to bid on. Obviously, I will go elsewhere
Description of Work: Certa Pro was sub contracted to stain & paint my new exterior doors.
Rating Category
Rating out of 5
quality
4.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$200
Response from CertaPro Painters® of Vineland NJ
Dear [member name removed], It is regrettable that you feel as you do toward CertaPro. Our customer satisfaction index of 98% indicates otherwise, and many of our customers would and do refer us to their friends and acquaintances. Regarding the project in question, we received your contact information on Thursday, August 15th; we called and left a message on Monday, August 19th and again on August 21st. We scheduled the job for September 5th. We make every effort to contact our prospective customers in a timely manner. We consider each customer important to us and we strive to provide the personalized service that makes us different from other painting contractors. Our customers are given a starting time window between 8:30 and 9:30 am. The time is approximate, since it is hard to predict traffic volume on any given day. In this case however, we arrived 15 minutes early and tried to contact you to let you know. By the time you returned our call and after waiting a fair amount of time, the crew decided to move on to the next job. It is customary for our crews to do this to avoid having to charge for the additional time. At the end of the first day, the crew and your husband scheduled the 2nd coat and clear coat for the next day, later in the evening. The crew could not, and did not, give him an exact time line. Your husband assured the crew that it was acceptable. When you called about the time they would arrive that night, you were given an option to hold off until the next morning or have them return that evening, as previously scheduled. You opted for that evening. The job was completed on Friday, September 6th. We at CertaPro make every effort to meet the needs of all of our customers and feel that we have done so regarding your project.
Diane P.
08/2013
5.0
pressure washing
+ -1 more
The owner, Mark, came to my home to provide ideas and an estimate. He gave me an estimate for two jobs seperately as I was unsure if I would do both or just one at this time. The painters arrived as scheduled. They were polite and respectful of my home. The walls were in very bad condition and they looked like new when they finished. When they left there was literally no hint that they had been there working. Everything was cleaned up and put back perfectly.
Description of Work: The painters repaired damaged walls and painted a bedroom.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Kate T.
06/2013
5.0
interior painters
+ -1 more
Mark Kahn met me at the house for a consultation. He was prompt, courteous and extremely patient. I'm no interior designer so I was just going to paint everything white to save myself the hassle but Mark took the effort out of color selections. He spent about 2 hours with me going over paint samples and showing how one color can flow into another. His crew of two guys arrived promptly on a Monday morning and, much to my surprise, were finished that same day. I was delighted because I was on a short time frame for moving in that weekend. The colors were awesome and the house felt warm and inviting, not a sterile white. I would use them again in a heartbeat.
Description of Work: Painted entire interior of the house, 9 rooms total, the interior doors plus power washed the exterior of the house and the deck.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,600
Robyn M.
06/2012
1.0
pressure washing
+ -1 more
Called with inquiry regarding pricing, did not get a call back.
Description of Work: Called with inquiry regarding pricing, did not get a call back.
Rating Category
Rating out of 5
responsiveness
1.0
Response from CertaPro Painters® of Vineland NJ
We have reviewed our customer databses for the approximate period in question and there is no record of any customer with either the name or the address of the listed property. If we had received a request from a customer, it would have been recorded at our corporate office as well as our local office. We cannot find any computer record or phone record matching the address or name noted. If we failed to contact the customer we are sorry for any inconvenience. Historically, our systems ensure that all customers receive our complete attention from the estimate to the project completion.
Linda G.
06/2012
5.0
house painters
+ -1 more
They were very nice and accommodating. We ended up going up with someone we had done business with before on interior painting. I have no reason to think they wouldn’t do a good job. We would of needed to revise the estimate since we changed the back of the house. He came and adjusted it so we were pleased with the estimate. The other guy had just become available at the time. We almost felt bad since they worked with us very well. I could not have asked for more on how they handled the estimate. They were so good and professional that if I needed to have more work done professional I would call them and recommend them to other people.
Description of Work: They gave us an estimate for exterior painting.
Rating Category
Rating out of 5
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Linda M.
06/2012
5.0
interior painters
+ -1 more
Their quote was good. They were prompt. My son decided he would do the work for me, which is why I did not use them.
Description of Work: They did provide me with a quote on interior painting.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Larry R.
06/2012
5.0
interior painters
+ -1 more
The walls had not been painted for many years. It required more paint than what was originally contracted for. They did an absolutely wonderful job. They were neat and clean. They were just terrific.
Description of Work: They painted two rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Donnamarie P.
06/2012
5.0
drywall, interior painters, woodworking
+ 1 more
The story goes: Nick, the carpenter arrived at my home on 5/22/12 right on time just as he said he would. He was extremely friendly and at all times kept me informed of everything he was doing or about to do. He was very friendly to me andmy elderly parents. He made them laugh and is a true gentlemen!! He was patient with them as they asked questionsand answered any questions I had with full explanations! Although I did not have much interaction with the painter, I was very pleased with the work he provided. I was extremely impressed with how quickly he got the job done with absolutely NO mess whatsoever anywhere!! Lori, was extremely helpful as well. Whenever I called, she answered all my questions and went out of her way toaccomodate my schedule.
Description of Work: Damaged Drywall replaced. Installation replaced. new baseboards. prep walls for paint. 2 coats of paint in finished basement and two coats of paint in bathroom. Carpenter Nick was FABULOUS, FRIENDLY, and a FANTASTIC carpenter. I highly recommended him to friends and family.The Painter was also very good. Did a beautiful job on the painting.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Interior Painting,
Exterior Painting,
Drywall,
Pressure Washing,
Finished Carpentry and Woodworking,
Wallpaper Removal,
Wallpaper,
Stucco,
Deck Maintenance
FAQ
CertaPro Painters® of Vineland NJ is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
CertaPro Painters® of Vineland NJ accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
Yes, CertaPro Painters® of Vineland NJ offers free project estimates.
Yes, CertaPro Painters® of Vineland NJ offers eco-friendly accreditations.
Yes, CertaPro Painters® of Vineland NJ offers a 5% senior discount.
Yes, CertaPro Painters® of Vineland NJ offers emergency services.
Yes, CertaPro Painters® of Vineland NJ offers warranties.
CertaPro Painters® of Vineland NJ offers the following services: Interior & Exterior Painting. Deck Refinishing. Fence Staining. Light Carpentry. Power Washing. Popcorn Ceiling and Wallpaper Removal.