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Peterson Plumbing

Plumbing, Drain Cleaning, Heating and Air Conditioning,

About us

We are a family business specializing in a satisfied customer. We offer complete professional services for your home or business. We are fully licensed, bonded, and insured. Our team is part of a progressive company which of course supports "Going Green" and green products. This same team can show you how to save money on your utility bills with very little out of pocket. Our family looks forward to serving your family.

Business highlights

61 years of trusted experience
Emergency Services Offered

Services we offer

Plumbing & Heating Repairs & Service. Plumbing Installations. Bath & Kitchen Remodeling. Water Softening. Water Filtration.

Services we don't offer

Air Conditioning. Hot Air Heating Services.

Amenities

Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Reviews

4.528 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
14%
3
4%
2
4%
1
4%


Rating CategoryRating out of 5
quality
4.5
value
3.9
professionalism
4.5
responsiveness
4.5
punctuality
4.6
Showing 1-25 of 28 reviews

John V.
12/2016
5.0
plumbing
  + -1 more
I have used them several times. They are excellent for a variety of services. I would use them again. The most expensive thing they did was about 1900 dollars. Their price was fair.
Description of Work: We used Peterson Plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,900

John V.
09/2016
5.0
plumbing
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Heather B.
05/2016
5.0
plumbing
  + -1 more
I called Peterson based on existing Angie's List reviews, and I'm glad I did! We had a mysterious slow drain in the main floor bathroom sink that would come and go, but eventually came and stayed combined with a a leaking drain pipe in the basement. Three guys from Peterson arrived on time and began to investigate and trouble-shoot the problem, both on the main floor and basement. The issues were related and exacerbating each other. The guys were there for about an hour and a half, maybe a little longer. It turns out that two of the guys were apprenticing so the main guy was spending a lot of time explaining each step. I felt lucky that my case was getting such extra attention; even better they discounted my bill at the end so I wasn't paying for the extra time they took since they were teaching on the job. No sign of the slow drain since they left and the sewer line cap they replaced in the basement is well fitted and dry and looks much better. Very happy with the service performed! If I have any other issues I will use them again.
Description of Work: Peterson investigated a slow sink drain in the main floor bathroom that was related to a leaking drain pipe in the basement. The issue was thoroughly investigated, trouble-shooter, and corrected.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$470

Emilio V.
04/2016
4.0
water heater repair
  + -1 more
There were some slight modifications that needed to be made so they did everything that they needed to. There were some additional things for the water pressure that they needed to install.
Description of Work: We used Peterson Plumbing. They replaced the hot water heater.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Christine N.
02/2016
5.0
plumbing
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$200

Response from Peterson Plumbing
Good Morning Ms. [Member Name Removed], Thank you for taking the time to give us a review. Your opinion is valued and appreciated. We thank you for being a loyal customer. We hope to be of service in the future. Best regards, Louis Office Manager

Jason O.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Allen B.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Our house had been converted from spetic to sewer before we bought it. During the conversion the kithen sink and laundry did not get switch over but remained connected to the dry well. Peterson plumping correctly diagnosed the problem, cut through the concrete floor at the proper place and made the connection as it should have been made initially. First rate job.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joseph M.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Philip T.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: They came in to replace several pipes that were leaking. Their price was one of the best bids. They worked very quickly and even fixed some last-minute issues in a snap so that the water company didn't have to come back to shut off the supply line again. We were very happy with their work and they were also very pleasant to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

paulette J.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: We have been using Peterson plumbing for over 15 years. They are honest, |punctual, & very reliable. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wendy C.
02/2016
5.0
drain cleaning, plumbing
  + 0 more
unknown
Description of Work: Kitchen faucet repair(small repair), drain line from the street was backed up, had to be snaked out(major repair)I don't remember the cost of the repairs. They were very prompt and took care of everything quickly and efficiently

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Peterson Plumbing
Hello Ms. [Member Name Removed], Thank you for taking the time to give us a review. Your opinion is valued and appreciated. We thank you for utilizing our service. I do hope your decision to respond "No" to hiring us again, is based on distance/location. Thank you again. Best regards, Louis Office Manager

John V.
11/2015
5.0
plumbing
  + -1 more
unknown
Description of Work: They worked on a toilet and some shower faucets.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Peterson Plumbing
Thank you very much for taking the time to give us an "A" rating. It is as much appreciated as your business. We do appreciate you choosing Peterson Plumbing. We are more than happy to be of Good service, should you have any future needs. Thank you again. Best regards, Louis Office Manager

Mario R.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
unknown
Description of Work: They worked on our furnace.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Peterson Plumbing
Thank you very much for taking the time to give us an "A" rating. It is as much appreciated as your business. We do appreciate you choosing Peterson Plumbing. We are more than happy to be of Expert service, should you have any future needs. Thank you again. Best regards, Louis Office Manager

Carolyn H.
08/2015
5.0
drain cleaning, heating & air conditioning/hvac, plumbing, water heater repair
  + 2 more
I called on a Saturday but, it wasn't an emergency so I asked them to call me back first thing Monday, and they did. They called me at 8:40 am and said they would be here between 8:00 and 9:00 o'clock and 2 young men arrived right at 9:00 am. They assessed the problem that the basement kitchen was backing up in the outside drain with water coming into the basement. They carried in their tools and supplies to protect my carpet from moisture and dirt. They finished the job in about 10 minutes and advised about the conditions in the the structure of the plumbing that causes this reoccurring problem and offered a long term solution. Both workers were very friendly and professional and I would not hesitate to call on them again. In fact, I have called 2 times before, once to repair a leak from the furnace over-flow tank and another time for the finishing touches when installing the water heater. Each time the preformed in a completely pleasant and professional manner.
Description of Work: Unclogged the kitchen drain.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$400

Response from Peterson Plumbing
Thank you very much for taking the time to give us an "A" rating. It is as much appreciated as your business. We do appreciate you choosing Peterson Plumbing. We are more than happy to be of Expert service, should you have any future needs. It's a pleasure to serve customers as nice as yourself. Thank you again. Best regards, Louis Office Manager

Dawn C.
03/2014
2.0
plumbing
  + -1 more
I'll never do business with them again. They took advantage and basically lied to me. They said they were doing work that they didn't do. They took my money and actually didn't do the work that they said they did and I caught them in it and they had my money and it wasn't working. It wasn't worth my time and effort. I will never do business with them again and they've actually probably lost business 'cause I've told a lot of friends what happened. They overcharged. They charged me $170.00 per shower head. The bigger issue was they said they were wiring a new copper line from my refrigerator down through to my water line, they had to replace it and he charged me $600.00 for that work however, he didn't do the work. They didn't replace the line. They basically charged me $600.00 to literally plug it in. So, that was the work that was not done. I got robbed. The other work that they did do was very good but the other work that they lied to me about was obviously not.
Description of Work: I used Peterson Plumbing for plumbing.

Rating CategoryRating out of 5
quality
3.0
value
2.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

$1,800

George H.
01/2014
3.0
plumbing
  + -1 more
The guy I usually use was away. I was out of town and had to have them come in without me there. He gave an estimate and then went crazy with additional work and ended up trying to charge $1000. I talked to him and he lowered it to $600 which was still very high. He sent his son and an assistant to do the job and it seemed sloppy. They did a good job on work under the sink but the ball valve over the washer was rusted and they didn’t replace the recessed par.
Description of Work: Install a ball valve above the washer, fixed leaky faucets, repaired running toilets.

Rating CategoryRating out of 5
quality
3.0
value
2.0
responsiveness
3.0

$600

John V.
04/2013
5.0
drain cleaning, plumbing
  + 0 more
Brain of Peterson Plumbing returned my call regarding the a list of items needing repair. He and a helper showed up on the day the job was scheduled. He was there first thing in the AM. The work was reviewed and where appropriate options were discussed based on both cost and effectiveness of the repair. Work was done efficiently. Care was given to minimize making a mess and when necessary the job site was completely cleaned up. Brain effectively utilized his helper in prepping the next item to be fixed while he completed the one he was working on. This minimized time on the job and the overall job cost. I would highly recommend Peterson Plumbing and will use them in the future.
Description of Work: 1) Repair Moen single lever shower valve - hard to operate and was not providing hot water - installed a new cartridge. 2) Repair/replaced toilet flush flapper. 3) Repair Hot and Cold water valves in shower - valves would not shut off flow completely - replaced stem washers and filed a burr on the brass seat so that it would not cut the new washer. 4) Shower drain was running slowly - snaked the drain. 5) Shut of valves on inlet side of water meter was not closing completely - replaced the valve after the utility company shut of the street valve. 6) Outlet valve on water meter had a stem packing leak - replaced the valve.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$775

Fran C.
04/2013
1.0
drain cleaning, plumbing
  + 0 more
Initially, a few years ago it was good, however this was an awful experience.
Description of Work: I have had leaks through out the house. Gary mentioned it did not seem to be an emergency so he did not come out Saturday he would come Monday. He said he could not come Monday, but sent a young man Tuesday. The young man was unable to fix the problem. He called for backup. Gary came out the following Saturday, but not to address my problem, but to pick up some equipment he had left in the driveway. I had to have 3 other companies come until I had my plumbing issues fixed.

Rating CategoryRating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$618

Fran C.
07/2012
5.0
drain cleaning, plumbing
  + 0 more
He did a great job, he was cheaper than every other company that gave me an estimate. They were all more than double than his prices. He was very clean, very professional and very efficient.
Description of Work: I had a really bad leak in my kitchen sink, everything had to be replaced including the faucet. I also asked him to look at something in the bathroom and he fixed that as well in 5 minutes.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Peter F.
02/2012
4.0
heating & air conditioning/hvac, plumbing
  + 0 more
Had Gary come to the house and help eliminate some noise from our furnace. Previously I had 2 other plumbing companies try to fix the same issue. After several attempts I decided to call Gary and Peterson plumbing. On his first attempt Gary noticed the problem that both of the other plumbing companies missed. He quickly fixed the issue and it immediately helped reduce the banging noise in our pipes. Called him back a month later to help fix another problem and he quickly solved that problem too. As an added nice touch he proactively called me the next day to see if everything was okay. The only negative thing I would say is that I asked for an estimate on other work and never heard back from him. I hope he gets me that estimate as I would love to give him more business.
Description of Work: 1. helped eliminate banging noises from our furnace and baseboard heating unit 2. helped increase the heat output of our furnace without replacing the whole unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$100

Patrick C.
08/2011
5.0
plumbing
  + -1 more
The service person was extremely knowledgeable and took car of the work promptly. He was very neat and cleaned up after completing the work.
Description of Work: Fixed leaking pipe in basement.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Peter F.
05/2011
5.0
heating & air conditioning/hvac
  + -1 more
quick and correct they responded quickly to my call and fixed my issue on the first visit. it took other heating companies 2-3 visits and they still could not diagnose (much less fix) the problem. these guys know their stuff
Description of Work: needed help getting rid of a banging noise in my baseboard heating unit

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jay G.
04/2011
4.0
gas grill repair, plumbing
  + 0 more
Person was more than one hour late. Did not clean up after he left. Did not seem very experienced working on grills. Next time, I think I will call a grill specialist.
Description of Work: Repair of gas grill.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
2.0

$150

Beatrice M.
02/2011
5.0
drain cleaning, plumbing, water heater repair
  + 1 more
They were very clean. They cleaned up after themselves. They were very courteous. They answer questions. I thought they were very honest. If it was something big they told us how long we could wait to replace things or if it needed action immediately. They were very trustworthy. During the busy season it can be a while before they get back to you. If it is an emergency they get back to you soon. They have a separate line for emergencies.
Description of Work: They have installed a brand new boiler and tank less water heater. They have done basic plumbing including unclogging a toilet and bathtub. They helped when we had a drippy faucet. They have done both major and minor jobs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paschal V.
12/2009
5.0
plumbing
  + -1 more
They did a great job, but I think they charged way to much. I would consider using them in the future.
Description of Work: I hired this company to replace a toilet.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$385
    • 1(current)
    • 2

Contact information

158 Spring Valley Rd, MONTVALE, NJ 07645


Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed

Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
Yes
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Plumbing,
Drain Cleaning,
Heating and Air Conditioning,
Water Heaters,
Gas Grills,
Sewer Cleaning,
Natural Gas Lines,
Kitchen and Bath Remodeling,
Drain Pipe Installation,
Wells and Pumps,
Gas Logs,
Water Filtration and Softening

FAQ

Peterson Plumbing is currently rated 4.5 overall out of 5.

Sunday: Closed

Monday: 7:30 AM - 4:00 PM

Tuesday: 7:30 AM - 4:00 PM

Wednesday: 7:30 AM - 4:00 PM

Thursday: 7:30 AM - 4:00 PM

Friday: 7:30 AM - 4:00 PM

Saturday: Closed

Peterson Plumbing accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
No, Peterson Plumbing does not offer free project estimates.
Yes, Peterson Plumbing offers eco-friendly accreditations.
No, Peterson Plumbing does not offer a senior discount.
Yes, Peterson Plumbing offers emergency services.
No, Peterson Plumbing does not offer warranties.
Peterson Plumbing offers the following services: Plumbing & Heating Repairs & Service. Plumbing Installations. Bath & Kitchen Remodeling. Water Softening. Water Filtration.
Air Conditioning. Hot Air Heating Services.

Contact information

158 Spring Valley Rd, MONTVALE, NJ 07645


Service hours

Sunday:
Closed
Monday:
7:30 AM - 4:00 PM
Tuesday:
7:30 AM - 4:00 PM
Wednesday:
7:30 AM - 4:00 PM
Thursday:
7:30 AM - 4:00 PM
Friday:
7:30 AM - 4:00 PM
Saturday:
Closed