Mr. Rooter Of Bergen County

Description of Work: These guys are FANTASTIC! We had an emergency sewer line backup in to the basement of a two family rental we own. Typically it happened at night, right? We went through a number of names on AL; the first one had a voicemail box that was full! I left a message with the 2nd (who got back to me later after I'd already engaged Mr Rooter).

Description of Work: .

Description of Work: Main sewer line clogged on a Sunday morning.

Description of Work: The young man who came to clean out our clogged main sewer line was very professional and thorough, and I learned much from watching him.

Description of Work: woke to overflowing toilet, deep water all over the the bathroom and kitchen. running water in any other sink cause additional toilet overflow. I couldn't clear clog so called my regular plumber who could not come til 2 days later despite advertising 24 hr emergency service. they referred me to Mr Rooter of Bergen County. I called them and the woman answering was lovely and promised someone to come with in 60-90 min. 20 Min later she called back to say that the men were on their way and sure enough they arrived in 10 min.

Description of Work: We used Mr. Rooter Plumbing about 6 months ago to fix a backed up sewer.

Description of Work: During the long outbreak of extreme Arctic temperatures during the past winter, at approximately 7:30 AM on a Wednesday, the original cast iron waste pipe from our kitchen sink/dishwasher (behind the wall) spilt open from old age. We immediately called Mr. Rooter and our call was answered on the third ring. We are regular customers of this firm and, as has happened every time we called in the past, the office manager assured us that they would get there as soon as possible. However, because of the overwhelming number of emergency calls caused by the severe winter weather and in fairness to all their customers, she estimated that the tech would not be able to get to us until about 12 noon the next day. At 7:00 AM the next morning, we were pleasantly surprised when the tech called and advised he could be at our home in a half-hour. Exactly 30 minutes later, he was at our front door. He wasted no time, looked over our situation and gave us an estimate of the required labor and materials. Upon our acceptance, he went right to work, actually completing the work in less time than his estimate, thereby reducing the final cost. He cleaned up so well, one would not know that we had any plumbing work done in our kitchen. Later that evening, the office manager performed a follow-up call, making sure we were totally satisfied with Mr. Rooter's services. Plumbing repairs are, by their nature, expensive. However, Mr. Rooter never does any more work than is absolutely necessary, is consistent with their hourly wage rates, and does everything possible in their professional experience to keep costs down. We fully recommend their services.

Description of Work: Installed new gas hot water heater plus a 4" vent pipe. Had a 3" vent pipe. A 4" vent pipe is now required in NJ. Job was done in a professional manner at the time scheduled.

Description of Work: Mr. Rooter has done a lot of plumbing work for me.

Description of Work: -Cleared one gutter drain instead of the five drains contracted for -Unsucessfuly tried to clear another gutter drain but could not do so -Unsucessfully tried to clear a driveway drain but could not do so -Suggested I call a landscaper to clear drains they could fix

Description of Work: I used Mr Rooter a couple of months ago and they cleared out a drain which was a tough clog.

Description of Work: They cleaned the main drainage.

Description of Work: They repaired some leaks in the pipes under our kitchen sink. We have 2000 square foot home.

Description of Work: THEY CLEANED THE DRAIN PIPE AND PUT IN A CAMERA TO SEE WHERE THE CLOG WAS AND THEN CAME BACK AND DID IT AGAIN.