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47 years of trusted experience
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Reviews
4.121 Reviews
Showing 1-21 of 21 reviews
Chevon Z.
05/2018
landscaping, lawn service, lawn treatment, leaf removal, mulch
+ 3 moreI had the worst experience ever with Jacobsen. In March I signed up for a yearly maintenance package and to have some work done in my backyard and also to have a stump removed. I gave two deposits and I made two monthly payments for the maintenance program. I waited WEEKS for them to come and start something and I was given a start date but it kept getting pushed back because he said they were running behind because of the weather which was understandable. So I kept following up and Josh told me they were going to start this day that day and weeks just went by. He would never call me to update me I always had to call or email him. My last two emails he never responded so I got fed up and went to get all of my money back. I was very disappointed in the way things were handled in a very unprofessional way. I would NEVER have them do work for me again nor would I recommend them to anyone. After I got my money back I called another landscaping company and explained to him what happened and he got things done for me right way.
Description of Work: Yearly maintenance,grading,seeding,mulch and a tree stump removed
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$10,000
Martine L.
09/2017
lawn service
+ -1 more..
Description of Work: ..
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Yes, I recommend this pro
Jason M.
07/2017
landscaping
+ -1 moreJosh was very professional and provided 2 clearly documented, itemized options to me. I am still getting estimates so have not yet chosen a provider.
Description of Work: I requested an estimate for replacing an old patio in my back yard that had cracked and settled with the intention of keeping costs as low as possible.
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Yes, I recommend this pro
Michael L.
12/2016
masonry, hardscaping
+ 0 moreFirst let me apologize to Matt for how long it has taken me to write this review – the work was actually completed on July 5 2016. I cannot say enough about Matt Touw, the folks at Jacobsen and the two workers who came to actually build the stairs. From the moment I called Jacobsen, let know what I needed and the time constraints, they were professional, courteous and helpful. After the initial call Matt came to the house took a look at the job (which was turned down by one of their competitors because it was too small - three steps and completion of surrounding wall) took a few photos and said that he would get back to me with an estimate and more importantly whether or not Jacobsen could get us on the calendar. Once all the paperwork was completed I really didn’t think that I would see Matt again BUT on the morning of July 5 there he was along with the two workers at 7:30 in the morning!! Matt took the time to explain to the men what I wanted and make sure they understood what was required. As far as the finished product, well when your 4y.o. daughter who is supposed to be your biggest fan tells you “their stairs look much better than yours daddy”, you know it’s a good job. I hope your home improvement experience is as great as the one that I had using Jacobsen; and ask for Matt.
Description of Work: Needed a set of concrete-block stairs built; but needed them completed before my daughter's birthday since we didn't want any toddlers trying to climb stairs that were not there.
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Yes, I recommend this pro
$1,200
Yigal R.
08/2016
landscaping, masonry, hardscaping, patios
+ 2 moreI indicated the town I live in in my initial e-mail. They wrote back and said that they can "certainly accommodate" the request. So I called and asked about getting an estimated cost, and they said they will call back. A day later someone called they said "oh, actually we don't service that town". That level of customer service is misleading and frustrating.
Description of Work: Remove lawn and build a patio and landing
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Response from Jacobsen Landscape Design & Construction
Janet S.
08/2016
landscaping, lawn service
+ 0 moreThe job went very well. They worked diligently & tirelessly. The property looks clean & interesting & rejuvenated.
Description of Work: Pruning & landscape design
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Yes, I recommend this pro
Response from Jacobsen Landscape Design & Construction
Paul H.
01/2016
landscaping
+ -1 moreThey had my parking lot receiving area open for business by the time my guys git in. Then they came back to clean up the remaining area so that I was 100% ready to operate my business. Wuld highly recommend!!
Description of Work: Plowed parking lot and receiving area after blizzard
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Yes, I recommend this pro
$1,000
Helen B.
06/2015
landscaping
+ -1 more.
Description of Work: Late last August I contacted Jacobsen to landscape the front of my property. A designer (Jessica) visited my home and we discussed what I was looking for. The area I wanted landscaped (10' x 25') was covered with Juniper ground cover, and a few evergreens. I asked for a plan that was not totally green but would have some color. I explained that I basically knew nothing about what would look good and function well for this area and stated repeatedly that I no knowledge of plants. That was the reason for hiring a landscape designer. We met a few weeks later to discuss the design. My job was turned over to Mark Mildantri since Jessica would be leaving the company. I informed Mark that I knew nothing about landscaping and was relying on Jacobsen to advise me. They recommended a selection of plants that would come back year after year. What they neglected to say was that once the season was over and these plants ceased flowering that all I would have in the front of my property for 5 months (Nov. thru March) was dirt and dead plants. I asked Mark why they would design a plan for front of my home that was going to look like this for 5 months of the year. Since it was obviously too late in the year for anything to be done I told Mark I would contact him in the spring. I contacted Mark in April to discuss my concerns. We were finally able to meet at my home in May. I supplied Mark with copies of the photos that I had emailed him in Dec and asked "would you do this to the front of your home"? He said no he wouldn't. At this meeting Mark agreed he would come up with an alternate plan within one week to 10 days. After leaving several messages during the next 3 weeks and having no response from Mark I wrote a letter to Glenn Jacobsen. I received no acknowledgement or response to my letter. A few days later Mark and his supervisor Travis came to my home. Travis was abrupt and belligerent, insisting that it was just a matter of taste and that he considered that they had supplied a design that was for most of the year. I disagreed with his definition of "most". I felt that for $4200 I shouldn't have only dirt in front of my home for 5 months of the year. I was then supplied with a plan to add 4 shrubs for an additional $475. I felt that was to much. I did not go ahead with this. I would not recommend Jacobsen Landscape.
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$4,200
Response from Jacobsen Landscape Design & Construction
Peter F.
06/2015
landscaping
+ -1 moreAllison explained to me that she would find the right designer for my job, and that person would be contacting me in a day. A week and a half passed with no contact from them whatsoever. Two days ago I sent a follow-up e-mail to them, and they have yet to respond. I have a very small yard, and I assume they just don't want the job.
Description of Work: I contacted Jacobsen's through the website on a Friday. The following Monday I heard back from a wonderful woman named Allison, who asked me questions regarding the job.
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Response from Jacobsen Landscape Design & Construction
r S.
03/2015
landscaping, hardscaping, masonry
+ 1 moremade a neat stack of the bricks, put them back better than they were. Looks great. Also moved several shrubs, one of which we wanted to keep. It didn't make it, but not their fault, I think it was just too dry last season and we didn't water enough.
Description of Work: remove and replace brick sidewalk so we could have plumbing work completed
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Yes, I recommend this pro
$1,000
Jennifer S.
01/2015
lawn service, landscaping
+ 0 moreIt was a positive experience. They did a great job. We’re happy with them. They are reputable and reliable. We have used them in the past.
Description of Work: I used Jacobsen Landscape Design & Construction to put in my plants.
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Yes, I recommend this pro
Pam C.
10/2014
landscaping, masonry, hardscaping, patios
+ 2 moreEverything went very well. The new patio looks great and the grading and external drainage that were installed are working really well - the patio no longer has pools of water like the old patio had.
Description of Work: Removed old patio and walkway, graded property and installed new, larger paver walkway and patio
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Yes, I recommend this pro
$7,500
Jeff D.
10/2014
landscaping, lawn service, mulch, tree service, outdoor lighting
+ 3 moreDaniel came to our house and proposed various plans and layouts for our new front yard garden beds. We settled on the final design (which was EXCELLENT!), and Daniel arranged the installation schedule, etc. On the day of the installation, the team arrived on time and worked throughout the day to transform our front yard into a beautiful sight! The 2 rock walls Daniel suggested were a wonderful addition and really finish the front look of our house into something unique and attractive. The final work was to install pathway as well as accent lighting on 3 of our front yard trees. The final result was beyond our expectations - GREAT JOB JACOBSEN TEAM!!
Description of Work: Installed all new shrubs and trees in front of our house...backfilled all areas with topsoil and/or mulch as needed, built two new rock walls in front garden beds, power thatched front and back yard, spot seeded all bare areas in our yard, installed outdoor lighting (pathway and tree accent lighting)
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Yes, I recommend this pro
$5,800
Andrew S.
04/2014
landscaping
+ -1 moreBen was very friendly and helpful, answering all out questions and phone calls. The guys showed up and completed the job on schedule. The trenching machine used for the irrigation pipes did a number in the lawn (to be expected) though the guys did their best to refill and patch at the end if the job. Our only very minor complaint was about their going the extra mile to remove some of the larger stones the trenching machine turned up instead of leaving them on the lawn for us to pick up after them.
Description of Work: Complete property sprinkler installation
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Yes, I recommend this pro
$3,300
Andrew S.
02/2014
masonry
+ -1 more.
Description of Work: Relaid brick walk that has heaved and sunk.
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Yes, I recommend this pro
Robert E.
01/2014
landscaping, irrigation systems
+ 0 more.
Description of Work: They arranged for rebuilding retaining wall; insertion of drainage pond; subcontracted for new driveway,tree removal, and underground sprinkler system; redesign of back yard, and plantings.
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Yes, I recommend this pro
Debra G.
08/2013
landscaping, drain pipe, hardscaping, patios
+ 2 moreDo not use this company. You will be sorry if you do. They performed a lot of work for us four years ago. When their rep came, he was young and just out of school-- he actually wanted to install a patio on top of the horrible concrete raised patio that was put in by the previous owner and gave me a quote for that work. I wanted the cement destroyed and a new patio installed and the area landscaped and small pebbles laid in the back of the house. He had someone come to discuss how they were going to lay a tube under the patio so that the water would be taken from the front of the house to the back and drain properly. I got another quote from them with the cement removal included and the pipe laying etc. The work was done, the plants had to be replaced like two times-- all in all, not so bad- until this year when the middle of the patio starts sinking. And the sides start pulling away from the wall!! We have other companies come over to fix it and all of them say -- this shouldn't be happening in four years. I mean this company had dug the whole thing up, packed in dirt/earth and pipes installed it -- and now it had a sunken spot!! So we call the company and started getting the run around. I emailed, I called, my husband called, and the owner Glenn Jacobsen would write me emails saying that his worker had called us back. Not! Finally after about a month of this, we call the company, AGAIN, at 6:00 pm and the owner picks up. He basically said it's over a year, he's not responsible for anything. For an indentation in a 20k patio???? That's like saying if you buy a car with a year warranty and after a year, the car splits in half, tough on the buyer?? I don't think so. I think this company is terrible, they have no customer service, the owner is full of himself and I would tell anyone to run away from this place as fast as they can. Whatever they put in might look good on the first few days -- but watch out. There's a good chance it won't last and they couldn't care less.
Description of Work: Installed new bluestone patio over the garage and pavers for side patio.
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$21,000
Michael O.
07/2013
landscaping, hardscaping, patios
+ 1 moreOverall, I was very pleased with the crew Jacobsen (Josh and Devin most of the time) sent to my home. Also, Michael C. was very helpful during the entire process. Follow up (Michael C has left Jacobsen): Overall, I was originally pleased with the work two years ago. But there was settling over the winter and they guaranteed me they would come back and fix the settled pavers and loose coping last year. Last year Jacobsen said they were too busy and would honor the guarantee this year. This year they are too busy and my house is too far so they have requested I find another landscape group closer to my home to fix the problem. They said they will reimburse me for this work. I went back to them with the quote provided to me and they thought it was high and I am still waiting for them to get back to me. As of this writing, I am still waiting for a response from Jacobsen Landscaping. I did finally receive payment.
Description of Work: Jacobsen installed a new paver patio around my renovated pool. The pool company I hired left my backyard a mess and Jacobsen cleaned it up. They also rebuilt a stacked rock retaining wall that was constructed poorly by the pool company I had hired. Finally, they cleaned up the landscaping at the end of the project.
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$23,000
Estie V.
12/2012
landscaping, lawn service, mulch, tree service
+ 2 moreFrom start to finish, we had a great experience. Not only were they courteous when they came to give us an estimate, they gladly came back a second time because my husband was not able to make the first meeting. They were very professional and the quote we received was very competetive. We scheduled the work on the second visit and they showed up as scheduled and called the day before to confirm. The job took two days, and after the first day they sent me a detailed email describing what had been completed, what needed to be finished and asked if we had any concerns and if we were happy with the job overall. Upon completion on the second day, I got a call to let me know that everything was completed and they asked to let them know what we thought of the work that was completed. We were thrilled when we got home! Not only was the work done to our satisfaction, but they mulched the flowerbed for us at no charge, which was above and beyond what we expected. We have plans for additional landscaping this coming year and I look forward to working with them again.
Description of Work: We hired them to regrade a large, raised flowerbed and to remove roots from shrubs. The work required them to remove a rock retaining wall and work around landscape lighting.
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Yes, I recommend this pro
$2,000
BEVERLY C.
08/2008
landscaping
+ -1 moreThe work solved the drainage issues we were having in the side yard. The only problem was that it took almost 2 months after I accepted the estimate for them to actually come out to do the job. This would have been fine with me, except that they cashed my deposit check right away -- before the job was even scheduled. Also, it was a bit pricey although the work turned out nicely.
Description of Work: They did some regrading on the side of the house and installed a new drain with a catch basin.
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Yes, I recommend this pro
$1,350
01/2006
tree service
+ -1 moreWE WERE VERY DISAPPOINTED IN THE QUALITY OF THEIR WORK. THEY PROMISED TO PROVIDE TOP QUALITY SERVICE AND THEY DID NOT DELIVER IT. THE PRICE OF THE SERVICE WAS VERY HIGH AND THE FINAL PRODUCT WAS DISAPPOINTING.
Description of Work: THEY PERFORMED LAWN SERVICE INCLUDING TRIMMING OF THE TREES AND SHRUBS.
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$3,000
Contact information
413 Godwin Avenue, Midland Park, NJ 07432
www.jacobsenlandscape.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
ClosedLicensing
Insured
Eco-friendly Accreditations
LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Landscaping,
Pavers and Hardscaping,
Lawn and Yard Work,
Masonry,
Patios,
Tree Service,
Mulch and Topsoil,
Landscaping - Lighting,
Drain Pipe Installation,
Leaf Removal,
Lawn Fertilization & Treatment,
Lawn Irrigation
FAQ
Jacobsen Landscape Design & Construction is currently rated 4.1 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: Closed
Jacobsen Landscape Design & Construction accepts the following forms of payment: Check,Financing Available
No, Jacobsen Landscape Design & Construction does not offer free project estimates.
Yes, Jacobsen Landscape Design & Construction offers eco-friendly accreditations.
No, Jacobsen Landscape Design & Construction does not offer a senior discount.
No, Jacobsen Landscape Design & Construction does not offer emergency services.
No, Jacobsen Landscape Design & Construction does not offer warranties.
Jacobsen Landscape Design & Construction offers the following services: Landscape Design/Build, Residential and Commercial Maintenance, Irrigation, Landscape Lighting, Property Management, Commercial Snow Management, Garden Care, Drainage.
Ask for details.
Contact information
413 Godwin Avenue, Midland Park, NJ 07432
www.jacobsenlandscape.comService hours
Sunday:
ClosedMonday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
Closed