Response from Armanios Upholstery & Interior, LLC
Hi [Member name], Hoping all is well with you and your family. Wishing you all a happy holiday season! First and foremost, kindly accept our apologies for the elongated lapse in time for a response in relation to your review, We have been conducting the majority of our business on a face to face basis and we were unaware of this review, otherwise we would have certainly responded immediately! Again kindly apologize for the delay. (We have been operating for a few decades now, predating the consumer review era, we're still trying to do our best to get up to speed with technology!) Nevertheless, should we have been made aware of any less than satisfactory notions in regard to the completed work at the time of our transaction, we would have been more than happy to fix the any sizing issues associated with the cushions that were made for you. In response to your review, we assumed you were satisfied with the completed work being that you executed a Final Statement indicating you were happy with the finished project. With that said, the last thing we want is to have an unsatisfied customer, especially in relation to craftsmanship .Please feel free to give us a ring or drop by any time with cushion covers and we will amend modifications to the sizing to meet your satisfaction, totally free of any additional charge. We take immense pride in the hand crafted quality of our final product and furthermore, we want every client to walk out with a pleasant experience and the utmost of satisfaction. We are located at our same location, feel free to drop in at any time or give us a ring at 201.444.7222. Once more, sorry for the lapse in response! We look forward to hearing back from you and providing you with the high standard of care and craftsmanship that we offer each and every customer. Thanks so much, looking forward to hearing from you and fixing the product to your liking Sincerely, Armanios Upholstery & Interior, LLC