Hortensia Cleaning Service LLC

House Cleaning, Home and Garage Organization, Floor Cleaning and Waxing,

About us

Award winning. Hortensia Cleaning Service is insured, dependable, Efficient and Honest! We have the best affordable prices and more than 15 years of experience. We have the best highly trained workers in central New Jersey. To schedule an estimate or an appointment, please call our office from 7:AM to 6:00PM @ (732) 881-9998. Thank you!

Business highlights

19 years of trusted experience
Emergency Services Offered

Services we offer

Housecleaning - deep & basic, carpet, garages, attic & basement organization.

Amenities

Free Estimates
Yes
Senior Discount

10%

Emergency Services
Yes


Accepted payment methods

American Express
Check
Discover
MasterCard
PayPal
Visa

Photos of past projects

Reviews

4.5624 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
10%
3
5%
2
3%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.5
professionalism
4.6
responsiveness
4.6
punctuality
4.4

Filter reviews by category

Showing 26-50 of 624 reviews

Jacob A.
01/2018
5.0
house cleaning
  + -1 more
Very good crew. Did a thorough job!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Jaclyn N.
12/2017
5.0
house cleaning
  + -1 more
have used them multiple times, great service. highly recommended.
Description of Work: have used them multiple times, great service. highly recommended.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hortensia Cleaning Service LLC
Hello, Thank You very much for your review ...

Yssa B.
11/2017
5.0
house cleaning
  + -1 more
The entire house was cleaned better than any other service I've used. Very professional and the price was good. My house was REALLY bad and they blasted through it quickly but it's CLEAN. Were able to accommodate me on a days notice just before the holiday. REally amazing
Description of Work: Entire 4 bedroom house plus family room and basement playroom. Very dusty and gross!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Hortensia Cleaning Service LLC
Thank You,

Daniel T.
11/2017
4.0
house cleaning
  + -1 more
They were ok. They missed some stuff.
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$200

Response from Hortensia Cleaning Service LLC
Thank You,

Sam M.
11/2017
5.0
house cleaning
  + -1 more
Maria and Shirley were fantastic. They did a great job and even went and beyond to clean areas that wasn’t part of the agreement. Is definitely hire them again.
Description of Work: Overall house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$160

Response from Hortensia Cleaning Service LLC
Thank You,

Toni Audris P.
10/2017
5.0
house cleaning
  + -1 more
Great. Sandra and Hugo are amazing! Efficient, quiet, professional.
Description of Work: Home Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

LYNDA C.
10/2017
5.0
house cleaning, window cleaning
  + 0 more
The 3 ladies did a fantastic job, they asked repeatedly if there was anything else that I needed. They were very willing to go above and beyond to make sure I was satisfied with the work. The Unit looks AWESOME !
Description of Work: I needed to have a 2-bedroom Condo cleaned in preparation for selling the unit.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Hortensia Cleaning Service LLC
thank you so much for the great review...

John F.
10/2017
5.0
house cleaning
  + -1 more
Sandra and Hugo were professional and worked efficiently. Despite our last minute call they were timely and did a great job!
Description of Work: house cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hortensia Cleaning Service LLC
That's great to hear....,Thank You

Jaime Y.
09/2017
5.0
house cleaning
  + -1 more
Sandra and Hugo from Hortensia Cleaning Service do an awesome job keeping my home clean which is not easy. I have 2 small children and a cat, and Sandra and Hugo always go above and beyond to clean my home and help get me organized. I cannot say enough good things. I have used other services and was never happy. So nice to come home to a clean home! Thank you!
Description of Work: I've been using Hortensia Cleaning Service for close to 2 years now for biweekly housecleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hortensia Cleaning Service LLC
Thank You,

Tara E.
09/2017
5.0
house cleaning
  + -1 more
Sandra and Hugo are the best! They made my house look beautiful for my daughters birthday party! They did such a thorough job. I would highly recommend them for house cleaning!!!!
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Response from Hortensia Cleaning Service LLC
Thank You,

Amy H.
09/2017
5.0
house cleaning
  + -1 more
Sandra and Hugo have cleaned my home on several occasions and have done a very thorough job. They are very conscientious.
Description of Work: Cleaning of whole house

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hortensia Cleaning Service LLC
Thank You,

daniel B.
09/2017
5.0
house cleaning
  + -1 more
We could not be happier with Hortensia's Cleaning Services. We have been using them for about 3 years now, and they have been consistent, punctual, reliable, friendly, and meticulous. The entire crew is great. Sandra and Hugo do a fabulous job and are so friendly with our children as well! I would highly recommend Hortensia's to anyone looking for a cleaning service!
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Hortensia Cleaning Service LLC
Thank You, for the great review ..

John L.
09/2017
5.0
house cleaning
  + -1 more
I have used Hortensia Cleaning Service for over a year now. While they usually send different people from week to week (but I typically get Hugo and Sandra), I have found that the level of service and quality of work to be consistent. The price is also very competitive..
Description of Work: I use Hortensia Cleaning Service for general household cleaning: cleaning bathrooms, washing floors, vacuuming, dusting, cleaning kitchen, etc.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Response from Hortensia Cleaning Service LLC
Thank You...

John L.
09/2017
5.0
house cleaning
  + -1 more
Usually 2 people come to clean. They bring their own cleaning products (incl. bucket & mop). The ladies are always cheerful, hardworking, and thorough.
Description of Work: General House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$150

Scott D.
09/2017
5.0
house cleaning
  + -1 more
Hugo & Sandra did a fantastic job cleaning our place: everything from our kitchen and bathrooms to the outside of our patio windows and hard to reach places. Thanks guys!
Description of Work: Full house-cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Hortensia Cleaning Service LLC
Thank You...

Michael C.
09/2017
5.0
house cleaning
  + -1 more
I have had Sandra clean my house for a long time. Today she came with Hugo and they did a great job of cleaning, I like that they moved things to clean rather than cleaning round items.
Description of Work: Whole house cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Response from Hortensia Cleaning Service LLC
Thank You, its always a pleasure...

Jennifer P.
09/2017
5.0
carpet cleaners, house cleaning, floor cleaning
  + 1 more
I really like them. Sandra & Julio do a fantastic job and are quick and friendly
Description of Work: House cleaner

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from Hortensia Cleaning Service LLC
Thank You, for your review

Donna L.
09/2017
2.0
house cleaning
  + -1 more
I don't know what to say. I used them for quite a few months. I had one team that came often and they were excellent. The last time, I went in to check in my husband's office space. T he tv was garbled. The cleaner had a spray bottle. She told me she sprayed the screen. When I called to report it, I was told she denied spraying the screen. Needless to say, I never had them back.
Description of Work: clean my condo

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
4.0

$120

Josephine P.
09/2017
5.0
house cleaning
  + -1 more
very good, responded quickly, on time, very thourough for as dusty and overdue it was,.the girls were very nice and did what my concerns were, my one bathroom shower was done very thouroughly, would definately hire again
Description of Work: long time needed cleaning of my condo

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Gopi N.
08/2017
5.0
house cleaning, window cleaning
  + 0 more
Maria P and Sandra L were punctual, professional, courteous, hardworking, honest and nicest people. They did all the work very thoroughly and paid attention to every detail to our satisfaction. Service with a smile. Very nice people! I highly recommend both Maria P and Sandra L. I would hire them again in a heartbeat. Thank you very much Maria and Sandra. You both are stars!!!
Description of Work: We needed the whole house deep cleaning - Dust, vaccum, clean hardwood floors, scrub & clean bath tubs, shower stall, sinks, clean kitchen counters, range, oven & cabinets, window cleaning and basement cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$215

Response from Hortensia Cleaning Service LLC
thank you for the nice review. ..

Daniel D.
08/2017
5.0
house cleaning
  + -1 more
Everything went very well. Cleaners were on time (I was actually a little late getting home from work and they were very patient waiting). Sandra and Mirian cleaned for 3 hours and then still had more to do. They checked with me to make sure that it was okay to go over time. I said yes. They continued for another hour and a half. My house looks as if we just moved in. I will be contacting their offices today about routine cleaning.
Description of Work: I called for house cleaning service. Was quoted $160 for my 2 bed 2 bath house with an approximate cleaning time of 3 hours (two cleaners).

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

Christine M.
08/2017
5.0
house cleaning
  + -1 more
Ms. Ramos and Hugo came at the time specified, came prepared for any cleaning requested, were most friendly and accommodating even advising me, when it started to rain, that I had left my car windows open. Ms. Ramos tackled the stove and microwave that I had been avoiding like the plague.
Description of Work: They cleaned bathrooms, bedrooms, living areas, kitchen, office.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$140

Response from Hortensia Cleaning Service LLC
Hello, Thank You, for the nice review...

Donna H.
08/2017
2.0
house cleaning
  + -1 more
They did an adequate job of cleaning, nothing special. At first, we noticed that liquor was missing. The bottles were still there, but the contents disappeared. We called the office, and were told they'd check with the staff. We had to call them back to follow up. Their answer was, "No one took your liquor". Although we knew this was untrue, we continued to use them. That was our mistake. Many things disappeared from our house which only their people could have taken because never once had we had any other workers in our bedroom. At first I thought it was my imagination. Now, I know the things (jewelry & silverware) are gone for good. I kept thinking I had misplaced them, and things would turn up. No such luck.
Description of Work: We had them come to clean our 4-bedroom house on a regular basis.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
3.0
responsiveness
1.0
punctuality
4.0


Response from Hortensia Cleaning Service LLC
Wow!! I'm really suprise about your comments, but I guess we need to take good criticism and also false accusations..I never received a complaint from you or your husband regarding the cleaning or missing jewelry or silverware from your home..totally the apposite you also called us saying thank you ..for leaving our house spotless and smelling good..and to give us a bad review a year later that you moved to another State is beyond my imagination.. Hortensia Cleaning Service .would like to clarify to all my customers that all of my employees before hiring they get background checked....

Emmelyn C.
08/2017
5.0
house cleaning
  + -1 more
María and Gerson are a great team! I appreciate their attention to detail! Everything looks and smells fresh! Thank you so much!
Description of Work: Homecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$159

Response from Hortensia Cleaning Service LLC
That's great.. Thank You,

Kim F.
08/2017
5.0
house cleaning
  + -1 more
Very well, about an hour late but did a fantastic job
Description of Work: House cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$150

Response from Hortensia Cleaning Service LLC
Thank You , yes we are working on our punctuality...

Contact information

560 Lincoln Blvd 2nd Floor,Suite 3, Middlesex, NJ 08846

http://www.hortensiacleaningservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day


Licensing

Bonded

Insured

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Home and Garage Organization,
Floor Cleaning and Waxing,
Carpet Cleaning,
Window Cleaning,
Pressure Washing,
Water & Smoke Damage

FAQ

Hortensia Cleaning Service LLC is currently rated 4.5 overall out of 5.

Sunday: Open All Day

Monday: Open All Day

Tuesday: Open All Day

Wednesday: Open All Day

Thursday: Open All Day

Friday: Open All Day

Saturday: Open All Day

Hortensia Cleaning Service LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, Hortensia Cleaning Service LLC offers free project estimates.
Yes, Hortensia Cleaning Service LLC offers eco-friendly accreditations.
Yes, Hortensia Cleaning Service LLC offers a 10% senior discount.
Yes, Hortensia Cleaning Service LLC offers emergency services.
No, Hortensia Cleaning Service LLC does not offer warranties.
Hortensia Cleaning Service LLC offers the following services: Housecleaning - deep & basic, carpet, garages, attic & basement organization.

Contact information

560 Lincoln Blvd 2nd Floor,Suite 3, Middlesex, NJ 08846

http://www.hortensiacleaningservice.com

Service hours

Sunday:
Open All Day
Monday:
Open All Day
Tuesday:
Open All Day
Wednesday:
Open All Day
Thursday:
Open All Day
Friday:
Open All Day
Saturday:
Open All Day