Top Notch Climate Control LLC

Arrived on time for both estimate and work. Extremely professional. Left us with clear instructions for using and maintaining humidifier.

They were punctual, professional, and clear communicators.

Found the leak in the freon pipe and fixed it. Others were just recommending to replace the AC unit. Some others just refilled the freon, said there were no leaks and left.

Very good experience. They even call back to follow up after service.

Courteous and prompt phone response, convenient scheduling, professional service with attention to my questions and concerns. I plan to call Top Notch for my heating and AC needs in the future.

Stan was very courteous, professional, and knowledgable. I plan on using them again for my future maintenance needs.

They were very professional from start to finish.

It went very well. There wasn't anything outstanding. I got a couple of quote and they had the best price.

Overall, it was great. They were very professional. Returned calls, provided quotes, did what they said they would do. They removed an old wall unit A/C and installed a new ductless unit. They closed the hole in the wall to fit the new unit and re-sheet rocked. The spackle job was not very good but, then again, they are HVAC guys, not sheet-rockers. Otherwise, I would highly recommend this company to others.

I called and arranged for Top Notch to inspect an older heater that was not working. We paid a $90 inspection service charge in which as I called other companies found that was the going rate. They were punctual and inspected our heater. I was informed we needed to replace the spark ignition control part or we could think out a new heating unit as this was a very dated heater. We decided to replace the spark ignition control part and we paid the an addiitional labor charge, price for the installation materials, testing of the system and tax. I felt their pricing was fair market value but they were reliable. We will certainly use them again.

Initially I had problems in setting up appointment with the company, probably due to email communications issues. But the company recognized and rectified its mistake, and everything went smoothly after that. The tech did a great job in installing the electrostatic filter and the humidifier for my house furnace. Dave, the owner, later stopped by to make sure the work was done right, and to show me how the new filter/humidifier system worked. He also took the time to explain to me how the overall furnace air flow worked and gave me a few good tips on how to save energy. The price was also reasonable. Everyone makes mistakes. What counts is that the person recognizes and corrects the mistakes. And this company came through where it really counts. I would use this company again, and recommend to others.

We lost power for more than a week during Hurricane Sandy. When we finally got our power back we were so glad before Nor' Easter came. Unfortunately joy turned into another frustration when realize heater wasn't working. I reached to number of other contractors but Stan from Top Notch Climate Control was only one willing to make a trip and got it fixed next day despite Nor' Easter was heading our way. His colleague took a risk of getting stuck in a snow storm and came out to replace motor to fix a problem. Work was done clean and no issue since then. Now I'm a happy customer.

Heat stopped working. Another company that was referred to me by family (so I thought was reputable) attempted to repair 3 times. $1000 later still had no heat and that company wasn't nice about it. Girlfriend found Top Notch Climate Control on Angie's List. She called them and explained the failed attempts. Stan, the owner of Top Notch, agreed to come fairly late at night. Climbed up to the attic where the forced hot air system was located. Reviewed the steps the other company took. One was a switch of some kind that he showed was not cleaned properly even if it had been the culprit. He replaced it all over again to eliminate that as a fault. Burner was firing up but fan was not kicking on and it would shutoff fairly soon before reaching temperature. Tested thermostat and found it to be ok. Mechanical items seemed to be working. Finally tested the "motherboard," an electronic computer panel which he explained rarely goes bad but turned out to be the problem! Stan was gracious, explained everything and answered our questions, stayed late, was thorough; and when I heard a noise the next day, he even came back at no additional charge and said it was just a vibration due to the vent in the bedroom that had to be angled differently with a pair of needlenose pliers.

They came out quickly to estimate job. Ordered part and did job when stated

Tech came to check our AC that couldn't start. He found out there was a broken line and refrigerant was out. An estimate for the repair was a whopping $950 for replacing the broken pipe and refill the refrigerant on the 3 tons AC. I asked a quote for the new AC replacement. The range for the replacement was $4200-$5200 for a brand that I've never heard before. I decided to pass and had to pay $113 for the diagnostic fee. People in this company are courteous and professional. But their price are on the high end contrary to my impression after reading all the reviews here. I have found another merchant through "word of mouth" and it was 30+% lower than what Top Notch charges both repair and replacement. I only paid $2750 for a 4 tons AC replacement (coil and condensor) through the other merchant. The only "Top Notch" I feel about this experience is their profit. I'm very disappointed with their price, period.

Tech was very knowledgeable, gave tips, and took the time to walk me through the system and showed me the parts of the system and how to maintain including frequency. Will use again in the fall when it's time to service our heating system. Provider also sent a follow up letter following the service.

Came out on time. the person who I was suppose to meet could not come, someone else came who seemed somewhat clueless. Got back to me fast about the hot water heater that was more than 100% higher than any other. Based on pex supply website, they wanted me to buy the most expensive hot water heater on the market and then charge me $1800 for installation. contacted me after 3 weeks to see if i wanted them to provide the other estimates.

I had water leaking out of the A/C blower unit. Stan received the call and gave me pointers to what the issues could be. They were able to schedule a technician to come the very next morning. Technician arrived within the 1 hour window. He analyzed and explained me the cause of the problem. He made repairs and since they were minor it was covered in the Service call charge. The problem seems resolved. What impressed me and the reason I will call them back in future in a heartbeat is none of the folks I dealt with pushed me for any unnecessary repairs or expenses. They said everything else in the A/C was just fine.

From first call to job completion everything went smoothly.

See above. I will add that Stan was polite and personable and that the company's receptionist was very conscientious in following up after my original phone call, coordinating with Stan immediately after my call and calling me back.. This markedly contrasted with the staff of a competitor, who almost bit off my head when I requested a service call over the phone.

This is an outstanding company. I highly recommend them.

I would recommend them. They were very professional and on time.

We did get estimates from a few HVAC contractors. Top Notch not only had the fairest price, they were also professional, punctual and detail oriented. We liked the idea that Top Notch was a local company and they were available 24/7. We have already asked them to come back next spring to replace the other furnace and air conditioning unit. Absolutely fabulous!!

Dave came out for an estimate. He is very professional and seems to be a great guy. He explained what he plans to do in great detail as he took the measurements and performed the analysis.

I would tell my family and friends about Top Notch Climate Control.