Repaired my lawn mower. They picked it up from my home and dropped it back off when it was finished. I believe they went above and beyond for me
Description of Work: They repaired my lawn mower.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
JOHANNA H.
07/2012
1.0
home improvement stores
+ -1 more
My husband took our lawn mower to Metuchen Mower to be fixed. We were told we would get a phone call when the work was completed. After a week, we got a call, saying the mower was ready and that they didn't have to do any additional work.My husband shows up, expecting to pay $60, because that is their fee for fixing mowers. Turns out the bill was actually $100, because Metuchen Mowers charges $40 for parts, which is extremely high. When my husband questioned this, the manager started verbally abusing him, saying how stupid customers are and "can't they read a sign" that says parts are not included in the price. Bottom line: their parts fees are ridiculously high and they are nasty to their customers.The lawn mower works fine. We would never use them again.Use at your own risk.
Description of Work: Company was hired to fix my lawn mower.
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Service Categories
Hardware & Home Improvement Stores,
Lawn Mower & Power Tool Repair
FAQ
METUCHEN POWER MOWER is currently rated 3 overall out of 5.
No, METUCHEN POWER MOWER does not offer free project estimates.
No, METUCHEN POWER MOWER does not offer eco-friendly accreditations.
No, METUCHEN POWER MOWER does not offer a senior discount.
No, METUCHEN POWER MOWER does not offer emergency services.
No, METUCHEN POWER MOWER does not offer warranties.