Services we offer
Reviews
1.52 Reviews
Showing 1-2 of 2 reviews
Ave C.
07/2007
basement waterproofing
 + -1 moreThe work itself was good because Jose Amaya did it (their number 1 guy.) 2 years later when we called with a report of flooding they said they'd come and look at it. But then later called to say the NY office closed and the Pennsylvania office wasn't responsible for the warranty, the manager/owner of the NY office was. We called him and he said "who's on your contract?" "Basement Doctor," we replied. He said he's in a dispute with them about warranty, and now so are we. We've submitted a report with BBB which went unresolved and are now going with the Attorney General.
Description of Work: They had a New York City office which installed a french drain system with a sump pump around the perimeter of our basement where our bedroom is. Our warranty was supposed to be a lifetime warranty.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$9,000
HUGH M.
01/2007
basement waterproofing, wells
 + 0 moreThe installation appeared to have gone okay, then I realized they had dug the drain below the water table level, so it never stopped filling the pump, they never terminated 6 feet from the house as per contract, so water is now running down the outside wall, through the concrete and back into the pump. Received no on-site response to my problems from them.
Description of Work: They installed a 2 wall perimeter drain and an additional sump pump with exterior discharge.
| Rating Category | Rating out of 5 |
|---|---|
| quality | |
| value | |
| professionalism | |
| responsiveness | |
| punctuality |
$5,000
Contact information
16 N CENTER ST 2ND FL, Merchantville, NJ 08109
http://www.basementdr.com/HOME/INDEX.htmlLicensing
Insured
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Basement Waterproofing,
Wells and Pumps,
Mold Testing & Remediation
FAQ
BASEMENT DOCTOR is currently rated 1.5 overall out of 5.
No, BASEMENT DOCTOR does not offer free project estimates.
No, BASEMENT DOCTOR does not offer eco-friendly accreditations.
No, BASEMENT DOCTOR does not offer a senior discount.
No, BASEMENT DOCTOR does not offer emergency services.
No, BASEMENT DOCTOR does not offer warranties.
BASEMENT DOCTOR offers the following services: BASEMENT WATERPROOFING, MOLD REMEDIATION, STRUCTURAL REPAIR, CRAWL SPACE REPAIR, LANDSCAPE DRAINAGE.
Contact information
16 N CENTER ST 2ND FL, Merchantville, NJ 08109
http://www.basementdr.com/HOME/INDEX.html