Sparkle Surface Care by Classic Services

Carpet Cleaning, Upholstery Cleaning, Hardwood Flooring Sales and Installation,

About us

Sparkle Surface Care, a premiere family owned floor care company since '83. Workmanship Guaranteed while assuring a Preferred Customer Service Experience! Highly reviewed google 4.9+ rating, specializing in all Residential & Commercial. Impressive Accomplishments Set Us Apart! IICRC trained Certified Master Restorer, Stone & Tile Pro's Member, NWFA Certified. Residential: Deep Steam Cleaning- Effective Natural Solutions whenever possible! (Carpet & Upholstery, Tile & Grout, Stone). Marble, Granite & Natural Stone Restoration & Polishing. Hardwood Floor Refinishing- Dustless Technology - Safer Finishes. Quality Craftsmanship-Peer Reviewed (repairs-dustless sanding-safer finishes) impeccable results! People Love Their Hardwood Floors All Over Again, Even Rave About Them! Too far gone, we Install Too! IICRC trained Certified Master Restorer, Stone & Tile Pro's Member, NWFA Certified. One call to maintain all the beautiful things inside your home. Results you will love, and a service experience that will surprise, even delight you. Expect honest, trustworthy, friendly staff. to help you. As with anything, you get what you pay for, and honestly our service is not for everyone. If you want the cheapest job with little or no guarantee, we respectfully ask that you call someone else. Our equipment & services costs are slightly higher than the discount coupon cleaners, but so are our results! Guaranteed! Results with a service experience you'll love! Commercial- Almost Unrivaled VCT Strip & Wax! "Enhanced Steam Rinsing" prepares floor like nothing else for optimal shine, not replicated by traditional floor care team efforts! All work done in the capable hands of staff with over 120+ years experience! Other deep steam truck mount cleaning for tile, grout, stone, carpet & other comm flooring. Natural Stone Restoration & Polishing. (ideal for especially difficult cleaning challenges!) Want to see more? See pictures & projects >https://sparklesurfacecare.com/case-studies/

Business highlights

41 years of trusted experience
Women Owned & Operated
LGBTQ+ Friendly
Family Owned & Operated

Services we offer

Carpet Cleaning--Master Technician & Certified Technicians Natural Solutions & Deep Steam Process; Hardwood Floor refinishing- "Dustless" Hardwood refinishing & new installations NWFA Certified; safer water-based finishes (safer, non-toxic, non-carcinogenic, low VOC), Tile & Grout- steaming, sealing & grout coloring; Natural Stone Care-marble, granite & all stone re-honing, polishing & minor repairs; Upholstery & Leather Care- expert; Pet Odor-specialized cleaning & remediation; Water & Soot Damage

Services we don't offer

We refer clients for the following: window treatments, major water & fire damage,

Amenities

Free Estimates
Yes
Warranties
Yes
Senior Discount

$25



Accepted payment methods

Check
CreditCard


Photos of past projects

Reviews

4.9135 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
3%
2
1%
1
1%


Rating CategoryRating out of 5
quality
4.9
value
4.6
professionalism
4.9
responsiveness
4.9
punctuality
4.8

Filter reviews by category

Showing 76-100 of 135 reviews

Shawn S.
08/2012
5.0
carpet cleaners
  + -1 more
It went spectacularly~! From beginning to end, they moved movable furniture, replaced it and the carpet looks almost like new again. Do move whatever you can in advance; other than that, no issues at all! In additionm, their price was more than fair!
Description of Work: The young men faced an extremely dirty carpet covering a large area. They were prompt, courteous, and did a fabulous job~! I really thought I was facing the purchase of new carpeting. I will use them again soon!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$106

nuria S.
08/2012
5.0
carpet cleaners
  + -1 more
I called Classic Services and I was provided with an stimate that was very accurate to what I ended up paying. The technician came the next day and cleaned my carpets... what a nice job he did!! They look almost like new! He was on time, he was very courteous and he had two big areas spotless in no time! We will be calling this company again for sure!
Description of Work: Cleaning carpet in 2 large room. One of the areas was very dirty.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Maytal H.
07/2012
5.0
carpet cleaners
  + -1 more
The serviceman was very professional and punctual. The phone staff was accomodating and friendly. The service, which was provided in our newly rented apartment, was performed efficiently and thoroughly. The carpet cleaning not only improved the overall color of the carpet and removed specific stains, but improved the smell in the apartment. My only complaint is that the previous tenants hid the a large stain with the couch (which came with the apartment). Because the couch was placed on foam platforms basically in the same place, the large stain ( and under the couch for that matter) was left unclean. Luckily we were able to get the stain out ourselves later.
Description of Work: Furniture was placed on foam platforms. The carpet in the entire apartment was thoroughly cleaned.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$229

Skye M.
07/2012
5.0
carpet cleaners
  + -1 more
From the time I called them to the end of the job, the entire process was smooth and easy
Description of Work: I would highly recommend this company. They were responsive, used email and communicated extremely well. They did an amazing job of cleaning the carpets in my house and I fully plan on using them again in the future.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$250

Raymond L.
05/2012
5.0
carpet cleaners
  + -1 more
They did a great job. I had some pretty bad pet stains that have vanished. I am glad I called them instead of replacing the carpet. I was able to schedule the service at a convenient time and I didn't have to wait long for an appointment. Lot's of my neighbors use their service and now I know why. They are probably more expensive than other alternatives, but it was worth it.
Description of Work: Wall to wall carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Jonathan M.
02/2012
5.0
carpet cleaners
  + -1 more
The carpets came out looking great and the hot water Allergy Treatment seems to be really helping us!!
Description of Work: Cleaned Area rugs and built in carpets. Applied Allergy Treatment.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Linda S.
12/2011
5.0
carpet cleaners, ceramic tile, floor cleaning, marble & granite
  + 2 more
I had Wendy and Chris clean the carpets and upholstery at my pparents' house. They showed up on time, accomplished the work in a short amount of time and were very careful of the furniture and other items in the rooms. Although a small job, they treated us the same as a big job. I have used this company many times before, for carpet and steam cleaning ceramic tile. Always a good result, always a pleasant experience. You may find someone sheaper, but I personally would not risk the potential damage and issues of inferior work. With this company, you can be assured of a decent job and excellent follow up
Description of Work: Carpet cleaning, upholstery clleaning, ceramic tile cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$395

Ann K.
11/2011
5.0
carpet cleaners
  + -1 more
Ultimately decided to go with another provider due to pricing, however my phone experiences with the owners Wendy & Chris was very positive and I would not hesitate to use this company in the future. Wendy was extremely knowledgeable and accomodating and went above & beyond to provide me with additional helpful info.
Description of Work: Estimate only, no services provided

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Sparkle Surface Care by Classic Services
Member was focused on a budget for her project, moving out & selling, which we totally understood. She got 2 estimates but got into a price war which we did not want to partake in. I appreciate trying to get someone's business, however I cannot compromise on our work just to get the job. Good companies & services truly compromise themeselves to "get the job" that ultimately becomes their undoing. Preserving the good work we do, the fair price we charge, and the honesty of our pricing toward our repeat customers compelled us to wish Member well for her project. Besides trying to help her with her cleaning we also referred her to five or so realtors, gave advise to her as well. And, should Member need a great referral for a carpet cleaner she can trust when she moves west, we will do that too!

Jeff M.
10/2011
5.0
carpet cleaners
  + -1 more
They worked very hard. I was very impressed with their honesty and integrity. They couldn't solve the problem, but they gave me my money back. It wasn't a problem that could be solved by carpet cleaning. They worked really hard and made honest attempts. It wasn't their fault. We are now removing the carpeting.
Description of Work: I hired them to get pet odor out of our carpets.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Christopher C.
09/2011
5.0
carpet cleaners
  + -1 more
Ms. Wendy and her husband Chris came out. Our experience with them this time was very good. We had used them once before and we were very disappointed. We were not going to use them again. So, we called and told them about it. They came out and did a fabulous job and now, we would absolutely use them again. We asked them to go around the big pieces of furniture and to move the little pieces. We thought that their price was very good but we don't how much to compare it to and we don't know if it was excellent or good.
Description of Work: We used Classic Services in August 2011 for carpet cleaning. They cleaned the carpet in five rooms, hallway and stairs.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Bruce D.
06/2011
5.0
carpet cleaners
  + -1 more
The entire experience was wonderful, from the initial communication to the follow up after the service. the cleaning man was very friendly and experienced and professional. they did an excellent cleaning job and did not charge us a lot. i will absolutely use them in the future.
Description of Work: Steam cleaning of all of our rugs in our upstairs, totaling 3 bedrooms, hallway and stairs

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Loftus M.
05/2011
5.0
upholstery cleaning
  + -1 more
The company did a good job. The furniture looks like new. The technician was competent and polite. They did have some truck problems and were late.
Description of Work: Classic Services cleaned our sofa and the love seat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
2.0

Yes, I recommend this pro
$203

Response from Sparkle Surface Care by Classic Services
Yes indeed- we weren't as prompt due to mechanical issues as we like to be. As it turns out this customer scheduled another appointment for her new home, coming right from the settlement table. This time we were ahead of schedule, arrived a little ahead, and cheerfully waited to help thess folks clean up the carpets & make it fresh and healthy for them so they can move in- The Peace of Mind every new homeowner deserves!

Keith L.
03/2011
5.0
carpet cleaners
  + -1 more
The price was competitive and the work was extraordinary. It was also a very pleasant surprise to be given roses after the job was done! First class all the way.
Description of Work: The owners were very responsive to our request for carpet cleaning and the gentleman that came was professional, courteous and did an unbelievable job! I would absolutely use them again. We had some gatorade spots on the carpet from the kids and they are all gone! The price was competitive and the work was extraordinary. It was also a very pleasant surprise to be given roses after the job was done! First class all the way.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$550

Rose H.
02/2011
5.0
carpet cleaners
  + -1 more
Overall this was a positive experience. The company was extremely eager to please. I was able to schedule my cleaning within a day because of a cancellation. On the day of the cleaning, Johnny arrived and gave us an acceptable estimate since there was a January sale (third room free, and we used the Angie's list coupon). Johnny was very professional, taking care to protect our furniture and to leave instructions. He even left a gift! Unfortunately, when the family room carpet dried, I could still see dirt or residue. This is an off-white carpet with a raised pile, and the raised portions still appeared dirty in a 3X5 area. Classic came back later and quickly recleaned the soiled portions.
Description of Work: Carpets cleaned in 4 rooms plus hallway.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$321

RICHARD K.
12/2010
5.0
carpet cleaners
  + -1 more
This is the second time that I have used Classic Services. They are instantly responsive, worked with no problem with my schedule, arrived on time and quickly did what we needed. The proce was fair and the quality excellent. What more can you ask for? Will continue to use them.
Description of Work: Cleaned a large ultra suate sectional and a large section of whie carpet

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

Daisy E.
11/2010
5.0
carpet cleaners
  + -1 more
Chris was very a pleasant and competent technician. His equipment was impressive, quiet, and efficient. He moved small items respectfully, finished in good time, gave a nice overall finished appearance, and gave a friendly extra cleaning of two small area rugs. Thank you!
Description of Work: They cleaned the carpet in the bedrooms, hallways, and some small rugs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$291.83

Paul E.
10/2010
5.0
carpet cleaners
  + -1 more
Classic exceeded my expectations in cleaning carpets in a rental unit. They were very profesional and did an excellent job. I'm ready to bring them back as I ready the apartment for new tenants
Description of Work: carpet cleaning of rental unit

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Suzanne S.
10/2010
5.0
carpet cleaners
  + -1 more
Very professional, courteous, and careful. Always on time and efficient. I love light carpets with pets, Steve does a very good job getting them clean!
Description of Work: Carpet spot treatment, cleaning and Teflon protect ant.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$592

CHERYL S.
10/2010
5.0
carpet cleaners, upholstery cleaning
  + 0 more
Chris was unbelievably pleasant, professional and I have to add "good looking." He presented himself and his appearance as more an office worker than a carpet cleaner, how refreshing. Add feature Chris did an outstanding job and results are unbelievable.
Description of Work: Family room and bedroom carpets cleaned large upholstered chair cleaned and couch spot cleaned.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Victoria C.
10/2010
5.0
carpet cleaners
  + -1 more
Our experience was great. The company was very professional and a pleasure to deal with. They were helpful in their recommendations and provided the services as described. We would definitely recommend to any of our friends without hesitation.
Description of Work: Carpet cleaning in general as well as carpet sanitization due to small water damage.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$300

James D.
10/2010
5.0
carpet cleaners
  + -1 more
Overall, very impressed with Classic Services's cleaning of my carpet. Carpet appears practically new! Only the trouble areas didn't quite look new, but they were cleaned extremely well so that they blend in and do not catch the eye. Plus, Classic Services cleaned a side chair for no extra charge although I had forgot to request it in the quote. All this they did on short notice (one week) because my home was waiting to be photographed for sale (now sold). I cannot rate punctuality and professionalism only because I didn't directly interact with them -- my home stager coordinated the service. However, I could see the before and after such that I actually overpaid the invoice as a bonus/tip to the business.
Description of Work: For the sale of my house, I needed some intense carpet cleaning done throughout my 3 bedroom townhouse. In the 8 years I lived there, I had not once previously cleaned the carpets beyond routine vacuuming. So I had heavy wear in entryway and stairs. More than that, I had 2 or 3 sections with many many little food stains, which I had cleaned up best I could but were quite persistent spots. I, my real estate agent, my home stager, and several friends worried that my carpet couldn't be cleaned sufficiently and I would have to re-carpet for my home to sell.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$300

KATHLEEN L.
06/2010
4.0
carpet cleaners
  + -1 more
The experience was good. They were on time for the services. They did a good job and the price was fair.
Description of Work: They cleaned all the carpets in the house.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro

Colleen F.
12/2009
4.0
carpet cleaners
  + -1 more
We have used them only once. They were fine but expensive. The carpets looked cleaner after they left. They had done the whole house for us.
Description of Work: We used Classic Services for carpet cleaning.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Response from Sparkle Surface Care by Classic Services
I am glad that we were able to clean the carpets for these folks so it was clean for them moving in, and they liked the results. And yes, while it was a whole house we did, there were several area rugs that we cleaned that affected the overall price. Area rug cleaning has a different price point than traditional carpet cleaning, and in fact our price for area rug cleaning is competitive with other area rug cleaners (the lowest prices in the country). So when you separate that cost out, our cleaning was fair and competitive with other competent professionals. They did get a generous discount, free gifts and friendly service from a technician who literally knocks himself out to please people. While we only do what our clients request of us and approve of, it may have been these folks were overwhelmed with all the tasks and expenses of moving in to a new home. After reviewing this customer experience, I believe we could have done a better job explaining the different prices for the different services, especially for area rugs. Perhaps we could have given them a few options for them to decide. And despite having their positive "report card" reviews they completed the day of service and the satisfied Customer Comments Wendy noted during her "Thank You For Their Business Call" to them she made personally, we only wished we succeeded in making them completely satisfied client, a good repeat client and a Champion "Customer Cheerleader."

John W.
11/2009
5.0
carpet cleaners, hardwood floor
  + 0 more
Great follow-up to initial inquiry. Couldn't have been more accomodating with answering questions, providing an estimate, and overall trying to both educate me and meet my expectations. The carpet cleaner (owner of the company) arrived on time and did an excellent job. Got rid of stains and was very careful with furniture and hardwood floors. Best customer service I ever received. You won't go wrong with these folks. I could've gotten a cheaper price, but I'm certain the quality would've been lacking compared to this company.
Description of Work: Cleaned carpets in several rooms. Moved furniture. Cleaned furniture. Accomodated special requests related to cleaning solution.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Joyce F.
10/2009
5.0
carpet cleaners
  + -1 more
They were effiecient, neat and timely. The carpets were clean and he tidied up some burns from the fireplace ashes. The pet stains were completely removed.
Description of Work: They shampood the carpets in the livingroom, hallway, family room and the sofa and loveseat in the livingroom.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$640

Contact information

6 Georgia Trl, Medford, NJ 08055

http://sparklesurfacecare.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM

Licensing

Insured

No License Required for Trade

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Carpet Cleaning,
Upholstery Cleaning,
Hardwood Flooring Sales and Installation,
Floor Cleaning and Waxing,
Ceramic Tile,
Marble and Granite,
House Cleaning,
Carpet Sales and Installation

FAQ

Sparkle Surface Care by Classic Services is currently rated 4.9 overall out of 5.

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Sparkle Surface Care by Classic Services accepts the following forms of payment: Check,CreditCard
Yes, Sparkle Surface Care by Classic Services offers free project estimates.
Yes, Sparkle Surface Care by Classic Services offers eco-friendly accreditations.
No, Sparkle Surface Care by Classic Services does not offer a senior discount.
No, Sparkle Surface Care by Classic Services does not offer emergency services.
Yes, Sparkle Surface Care by Classic Services offers warranties.
Sparkle Surface Care by Classic Services offers the following services: Carpet Cleaning--Master Technician & Certified Technicians Natural Solutions & Deep Steam Process; Hardwood Floor refinishing- "Dustless" Hardwood refinishing & new installations NWFA Certified; safer water-based finishes (safer, non-toxic, non-carcinogenic, low VOC), Tile & Grout- steaming, sealing & grout coloring; Natural Stone Care-marble, granite & all stone re-honing, polishing & minor repairs; Upholstery & Leather Care- expert; Pet Odor-specialized cleaning & remediation; Water & Soot Damage
We refer clients for the following: window treatments, major water & fire damage,

Contact information

6 Georgia Trl, Medford, NJ 08055

http://sparklesurfacecare.com/

Service hours

Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
9:00 AM - 1:00 PM