Sparkle Surface Care by Classic Services

I'm not sure of the date. They were professional but seemed to not do a good job. They were there long enough but one of the men was on the phone and not applying himself to our furniture cleaning. The floors did not feel clean and later, when we did spill something (a week later) the rag was dirty. Spots were still in the carpet. We found another firm that did a fantastic job at a much lower cost...and ALL the spots came out.

Wendy's estimate was spot on. The workers showed up when they said they would. There were some stubborn wear spots in the dining area which required extra work. The job was completed on a timely basis, the cost was as estimated and the worn areas were restored as best they could. I have used Classic twice before for my own house and have been very pleased with the work and service each time.

Chris showed up on time, was professional and cordial, knew his business and explained what he was going to do before he did it. He protected a new stair case and railings with tarps and we had no damage. The carpet cleaning was terrific. It HONESTLY looks like we have new carpets and the few significant stains which we had are no longer visible. Classic charged exactly what they estimated would be the cost on the telephone and gave us a discount for mentioning Angie's List. The icing on the cake was when Chris Fenske (owner of Classic) left our home he went to his truck and returned with roses for my wife ("new client"). Nice touch. Would definitely recommend Classic Services whom I would not have known about had I not looked on Angie's List.

Company was on time and the job performed was above and beyond our expectations! We had gone so long not having them done we weren't that optimistic they would look a whole lot better. Not only did they come back as new but we also found out the chemicals used are Organic which made us enjoy the service even more. Highly skilled and knowledgeable company and will continue to recommend to all our friends and family as well as my business clients too!

Very impressed with this company and the quality of their work. Scheduler was easy to work with and professional. The service technician was professional. He was about 20 minutes late, but this was understandable due to a torrential downpour that day. Actually, I was very happy that he was willing to perform the work considering the adverse weather conditions. I was also glad that they were able to come on relatively short notice. Very nice results. They worked hard to remove stains, used state of the art equipment, and walked me through before starting to account for special requirements and to set expectations. Price was competitive and reflected the quality of their work. I would use them again.

They charged so much more than I've ever paid before. They didn't even clean 2 rooms and they were there for 2 hours. I did like that he came on time, he was cordial, courteous, and clean. He used an electronic device to measure the room. He supplied an itemized list of how much you would pay per room. But, he did not move the furniture or put anything on blocks to prevent the wood from getting wet. He made me fill out the Angies List review form in front of him so I felt pressured to give him good grades.

OMG ... week of 9/10 my older sheltie had a terrible bout of gastroenteritis [had to be hospitalized the vomiting was so bad] and the carpets really took a hit.. Plus I'd had a foster for 2 months that had some real housebreaking issues. Classic Carpets performed their usual miracle and got all the stains out !!!

The owner Chris came first to "assess" the damage and determine a treatment plan. He shared his assessment and treament plan and provided a quote for the services. I scheduled the technician (Johnny) who came out and treated the couch and cleaned the carpet. Johnny was very professional. He took his time ensuring a quality cleaning. He explained the process and what would happen after the cleaning took place. There was no guarantee they would be able to get rid of the stain on the couch completely given the source of the stains and the material the couch was made of. I'm pleased to say they did a good job removing the stain. On the carpet they treated several stains (urine, vomit, etc). While there was some browning of the stain areas after initial treament (which is normal as the residue from the urine, vomit, etc comes up to the surface), Johnny came back out to treat the browning stains and got rid of them completely. Wendy (owner) was very responsive through the process and wanted to ensure I was pleased with the end result. Thank you Wendy, Chris and Johnny for your help and for your great customer service! I will be using them again!

Johnny arrived promptly as scheduled. Was very polite & efficient. Was informative. Did a nicejob.

Everything went perfect! The owner, Chris, showed up on time, was very friendly and professional and did just an overall great job. He even left booties for us to wear until the carpets dried. :) I would definitely use them again.

Couldn't have been better. Our closing was delayed and another provider was not able to accommodate despite trying hard so had to call Classic Services at last minute. They were able to accommodate and did the job quickly and well. Absolutely no complaints here. Would use them again.

They were fantastic. On time, stellar coordination, and fun to boot.

Called to discuss. Person on the phone was pleasant and helpful and was able to estimate the cost and answer all my questions plus some I didn't even know I had. Scheduled the appointment. Johnny showed up on time, was pleasant and courteous. I explained exactly what areas I needed done and asked questions regarding a pet urine stain in my living room. He explained the process to try to remove the odor and answered any other questions I had at the time. He went to work first on the pet stain since that was going to take extra time and proceeded to clean all requested areas. He was there several hours and when he was done I could not have been more pleased. The pet odor was gone from the living room carpet and the other rooms looked wonderful. My husband and I had been discussing having the carpets replaced since they were looking so bad after 13 years but at this point, absolutely not necessary. They don't look new but they do look good. Best carpet cleaning service I have used. When the previous service I used was done and the carpets were dry, could not tell that had even been cleaned. I would absolutely use Classic Services again.

They were excellent and very timely and offered reasonable prices. They were respectful to our home and did an excellent job.

I foster for local dog rescue and my carpets get a real beating. Many of my fosters are elderly and have health issues. Classic Services is THE BEST. Have been using them for over 10 years now. Have carpets done about once yearly [due to lots of fosters]. They keep my house feeling/smelling nice and clean. Highly recommended! Courteous, great staff.

Very courteous and efficient. Thye pointed out one stain that they could not remove. After the carpet dried - some more stains showed up and they came back within the week to spot clean - I am happy with the work they did.

Searched for carpet cleaners on Angie' List and selected Classic Services. Spoke with Wendy on the phone and she went over every room in detail. I provided the measurements, we discussed what needed to be moved and she told me they had a special product for allergies. I had emailed her too and she was very responsive. We scheduled it for a day & time that worked best for us with no problems. Johnny arrived on time and we discussed the job in detail in each room and he measured. The price was actually lower than the quote and they gave us the Angie's List discount too. Johnny was very professional and nice. He used protective items to make sure the entry door would not have any damage and the corners in the hallway. He took his time to do the job right while not taking longer than the estimated time quoted. He told us that the carpet is very wet and provided us with booties then brought us in a dozen roses. It was a great experience from the intial contact speaking with Wendy to the end result when Johnny gave us the flowers. Wendy then followed us the next day to verify we were satisfied. Highly recommend this company to everyone.

They are from Angie's List. They were excellent. I would have them anytime. They did an excellent job. They were on time and they were right on their estimate.

I sent e-mails to 3 different carpet cleaning companies on a Tuesday & Classic responded almost immediately. I set up an appointment for an estimate only but was told that, since I needed the job done within the week, that they could provide the estimate and do the work the same time if I agreed on the cost. After Johnnie took a examined and measured the areas to be cleaned, he did state that the carpet was in good condition, but that some of the stains of unknown origin may not come up completely. It turns out that my parents must have used a cleaner that caused the carpet to fade in some spots. The carpet came out acceptable but not perfect due to the nature of some of the stains that had set in for years. Also, I was not aware that Classic cleans tile and grout, so I had Johnnie include a price to have the bathroom and kitchen wall and floor tiles cleaned. The end result was fabulous! It would have taken my wife and me hours to scrub out the dirt from the grout. My whole project was complete in less than 2 hours. This was my parent's house and due to their advanced age, hadn't had a thorough cleaning in years. This was well worth the cost. We would definitely recommend Classic Services.

Excellent Fast service

The cleaner was on time. He did a thorough job. Very polite and pleasant. Took his time to do a good job. Even offered me a dozen red roses to thank me! Wow! That was a surprise!

The owner arrived on time do an estimate. Classic Services was available immediately to clean our new home before movers arrived. The owner seemed to know his stufff and the technician seemed to be trained professionals in their field. They went our of their way to explain what they were doing, what stains on our carpet were lightened but couldn't be removed, and what types of stains would be removable. They also left pamphlets on cleaning and carpet care. Classic Services was not the cheapest carpet cleaners we called, but they did provide the Angie's List offer. As an added bonus, they gave us a dozen red roses that perked up our empty home. Overall, they did a very good job. The only negative is that the machine left track marks in my carpet. They were suppose to call me and send someone over to evaluate the marks but they did not follow up.

Classic Services was available immediately to clean our new home before movers arrived. A husband and wife team was sent and they spent about 2.5 hours on the job. They seemed to be trained professionals in their field. They went our of their way to explain what they were doing, what stains on our carpet were lightened but couldn't be removed, and what types of stains would be removable. They also left pamphlets on cleaning and carpet care. Classic Services was not the cheapest carpet cleaners we called, but they did provide an additional discount on top of the Angie's List offer. As an added bonus, they gave us a dozen red roses that perked up our empty home.

It was a good experience. The rugs look much, much better and we all feel better living with clean rugs instead of stained rugs.

Classic Services cleaned my mother's condo carpet a month or so ago. Not only did they move the furniture to thoroughly clean all areas, they were able to remove stains that other carpet companies had left behind. When I needed carpet cleaned in my apartment, I didn't hesitate to contact them again. It was not a big job, but they completed it in a timely and professional manner.You can't beat their prices! I will use them again and highly recommend them to others.