First Choice Waterproofing, LLC

basement waterproofer, plumber

About us

At First Choice Waterproofing, LLC, we take great pride in our experience, expertise, quality, and customer service that we provide. It is our mission to provide excellent customer service from start to completion of a project. To understand the needs and expectations of our customers, we take great care to work and communicate with every customer in a personal and professional manner. Our reputation is based on service, safety, and quality, regardless of how large or small the job.

Business highlights

6 years of trusted experience

Amenities

Free Estimates
Yes
Warranties
Yes


Accepted payment methods

CreditCard

Reviews

4.672 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
3%
2
1%
1
4%


Rating CategoryRating out of 5
quality
4.6
value
4.5
responsiveness
4.6
Showing 26-50 of 72 reviews

Alexandra C.
05/2021
5.0
Great company to work with. They fixed my problem in the basement. Excellent work, very please with work.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Lisa M.
03/2021
5.0
I'm writing this 3 weeks after the work has been completed so I cannot provide a long term review. However, I can notice a significant change in the smell downstairs (it smelled musty and mold was found prior to this project) and it almost "feels" completely dry when I go into my basement now. I struggled with moisture and a very slow seeping of water into the basement. Just enough for mold to grow but not enough to noticeably wet the carpet. I was tired of trying to figure out how, why and when this moisture was getting in. Their guarantee of no water to be found in the basement or they will come back was enough for me to make this improvement. The fact it increases the value of the home was a factor in my decision. Wilson was professional and gave me lots of information as to what they were doing and why. The Electricians came back to address a buzzing noise and found the issues. Steve, the owner, stopped by to check in onthings. This is not a cheap improvement, but considering that mold is extremely dangerous to one's health. It was worth it. Of course, I wish I did this sooner. I'd recommend First Choice for sure.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Kemi E.
03/2021
2.5
I still have water storing in my basement blocks and whitish crumbs on the wall

Rating CategoryRating out of 5
quality
2.0
value
1.5
responsiveness
1.5


Larry G.
03/2021
5.0
Steve was really great, have some awesome advice.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Miriam G.
03/2021
5.0
They came on time and finished the job in two days. Left everything clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Dwayne D.
03/2021
5.0
First Choice Water Proofing removed my old French drain and replaced it with their new drainage system. With all of this snow and rain my old system would have been continually running and at some point been overwhelmed. In contrast my new system is working just fine and my basement is completely dry...... When the pumps do run you can barely hear them unless you are standing right next to it..... Steve was friendly, professional, and courteous through out the entire process. I would definitely recommend First Choice to others.......

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

mike s.
02/2021
4.5
Great job , they had to cover some things and they kept everything as clean as possible. Great communication with everyone in the company.

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Don D.
01/2021
5.0
Arrived on time, put up with some inconveniences in the basement, clean installation of a sump pump, very pleased. Eight year guarantee. This is important.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara M.
01/2021
5.0
Great overall experience with explaining the work that needed to be done and overall performance.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Rob B.
01/2021
5.0
Steve the salesman is very informative and contactable during both the sales pitch and installation process. Answered any and all questions quickly and made me feel comfortable throughout the entire process. Crawl space is completely dry at this point and has lowered the humidity level inside the home by at least 15%.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Gail A.
01/2021
5.0
The work was done on schedule, promptly, and in a thoroughly professional manner. All our questions were answered. And best of all, everything worked as advertised. Couldn't ask for more

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
4.5

Yes, I recommend this pro

Rita v.
12/2020
5.0
Job was quick and done Very well. Salesman was very informative and helpful. Good company to deal with.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Paul M.
12/2020
5.0
Knowledgeable, prompt, efficient, professional and reasonably priced. Made the crawl space much more friendly. Would not hesitate to call them again.

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Dave C.
11/2020
5.0
The response time was excellent

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Njeri K.
10/2020
5.0
First Choice services were excellent. The guys walked me through the whole process step by step, were finished in a day, cleaned up after themselves and even mopped the basement floor when they were done. My basement is dry and livable now. I highly recommend them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Gary S.
10/2020
5.0
Steve the gentleman who came an sold us the system was very professional and great guy. The installers who installed the system were fantastic. Draped off entire area where they were doing the work like a tunnel. Very nice did a. Outstanding job and were very clean. I would recommend this company to everyone I know. And if you read this review you will not be disappointed with this company. Thank You Gary Smith

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ryan Z.
10/2020
5.0
Excellent job by Steve and team. Work was done in very timely and professional manner. Would recommend their services to anyone!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Aida P.
09/2020
5.0
Both Steve where amazing great people to work with. Very informative and make you feel that everything will be fix. I couldn't be happier with the results. They make sure the work was done properly and in the process they where kind with they worker for me that amazing. Thank you so much for making my basement a living place. If I could give them 10 star I would.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Thomas H.
08/2020
5.0
The crew was very professional throughout the entire process. Steve and Steve did a detailed inspection and recommended the right solution, which was executed flawlessly. Very positive experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Barbara N.
08/2020
5.0
We were very happy with them. The crew that came to do the work were polite, professional and thorough. They cleaned everything up as well as they could after the job was completed.

Rating CategoryRating out of 5
quality
5.0
value
4.0
responsiveness
5.0

Yes, I recommend this pro

Lisa B.
07/2020
4.0
There were some minor issues, we overcame with Steve. We addressed, he fixed. All good

Rating CategoryRating out of 5
quality
4.0
value
3.5
responsiveness
5.0

Yes, I recommend this pro

Paul M.
06/2020
5.0
They showed up on time and completed the project in one day and were very conscience of the covid social distancing requirements

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Pilar V.
06/2020
5.0
Steve is great

Rating CategoryRating out of 5
quality
5.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Harolyn B.
05/2020
5.0
Very professional and pleasant to work with. No real point of reference but their prices seem reasonable. They were also very accommodating with the time. My sump pump had stopped working and I was very worried. Thank you so much. You guys were awesome!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ron L.
04/2020
5.0
Very professional, knowledgeable, offered options and ideas, quality products, quality workmanship, clean and neat job, well done removed all debris! Would recommend and use again! Thanks for the great work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
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    • 2(current)
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Contact information

20 Cambridge Drive, Suite 2G, Matawan, NJ 07747

https://www.firstchoicewaterproofing.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM

Licensing

Licensed*

Trade License Number
PA170292
Trade License Locale
NJ
Trade License Expiration
01/12/2026
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

basement waterproofer,
plumber

FAQ

Monday: 9:00 AM - 9:00 PM

Tuesday: 9:00 AM - 9:00 PM

Wednesday: 9:00 AM - 9:00 PM

Thursday: 9:00 AM - 9:00 PM

Friday: 9:00 AM - 9:00 PM

Saturday: 9:00 AM - 6:00 PM

Sunday: 9:00 AM - 6:00 PM

First Choice Waterproofing, LLC accepts the following forms of payment: CreditCard
Yes, First Choice Waterproofing, LLC offers free project estimates.
No, First Choice Waterproofing, LLC does not offer eco-friendly accreditations.
No, First Choice Waterproofing, LLC does not offer a senior discount.
No, First Choice Waterproofing, LLC does not offer emergency services.
Yes, First Choice Waterproofing, LLC offers warranties.

Contact information

20 Cambridge Drive, Suite 2G, Matawan, NJ 07747

https://www.firstchoicewaterproofing.com

Service hours

Monday:
9:00 AM - 9:00 PM
Tuesday:
9:00 AM - 9:00 PM
Wednesday:
9:00 AM - 9:00 PM
Thursday:
9:00 AM - 9:00 PM
Friday:
9:00 AM - 9:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
9:00 AM - 6:00 PM