Basic Basement Co

I want to thank Basic Basement Co. and there crews for great job on finishing my basement. They are very professional and know their job very well. They always showed up on time and cleaned everything after finishing their tasks. They are very helpful and answered all our questions. The crews are very hard working and great on their work. They finished my basement in very timely manner and we got all town approvals without any issue. Gail is very helpful and she is the best. The final basement came exceptionally good. I will recommend to all my friends if they are looking for any remodeling in their house.

We would like to thank Basic Basement crews for such a wonderful job on finishing our basement. They use good quality materials as specified in the contract. Gail is very helpful to coordinate all the activities and provided great advises. The crews were always on time and finished each task as planned. Most importantly, they are flexible and able to accommodate our schedule as both of us are working full time. We also enjoyed working with Rick who is the Project manager. Rick has stopped by a few times when they started framing, electrical and final walk through. We are very pleased with their service.

They started on their agreed start date. Always neat and tidy. Pleasant professional manner. The walls came out perfect, the ceiling came out perfect, the fan is perfect. I would say the tile job is 90 percent perfect possibly better. When the sink was attached there was a slow leak. Didn't realize until after completed job and they came back and very professionally fixed it.

It was a great experience from start to finish. The sales person called me back in a timely manner and showed up on time for his appointment and was very helpful and informative. Answered any of our concerns and questions, he was wonderful. The gentleman in charge of the job was also wonderful. He worked with us so when we were off of work he was able to start the job for us, he also answered all of our concerns and questions in a timely manner and answered all my email. He was also very helpful and wonderful. The two men who did the job were great. They were here on time and work very hard. They were pleasant, thoughtful, very professional and knew their job well and did a fantastic job. I would recommend this company to anyone. They were reliable, dependable and did a great job.

They were very punctual from start to finish. Extremely hard working and stayed until their part of the job was done. The electrician and the painter were exceptional. You would never know it was the same room. Gail was a pleasure to work with by phone and e-mail. Extremely responsive! Thank you for everything!

Everything from the planning, cost, and finished product was great. You supply the materials and when you get everything, they come and do the bathroom. No added expense above the cost of materials (though they did throw in a tub for free - huge bonus because it's the one item i couldn't have fit in my car). The worker, Louis, was absolutely fantastic. He was so nice, kept me up to date on what was happening and was careful to protect the house from the dust and materials. I would definitely recommend them - if their basements are as good as my bathroom then you will be a happy customer.

Highly recommend!! Very good team and friendly service from start to finish. They handled all phases of the project starting with requesting permit from township, courtesy, professionalism and completing township inspection. No compromise on the Quality of work. I do want to thank Gail for all her follow-ups and transparency throughout the project.

Small bathroom was gutted and totally renovated which included a bath tub supplied by the contractor. We purchased everything else. All the work was done in a very professional manner. The two men working on the job were very pleasant, courteous, punctual and left everything very clean every day. The total reno took 4 days which was great since there is only one bathroom in the house. I had quite a few contractors give me quotes from $12,000 to $15,000 for the same job and a timeline of 3 to 4 weeks. Maybe they supply a little more than The Basic Bathroom but I am not sure the difference in time and cost can add up to that much. The only thing the Basic Bathroom does not do is paint the bathroom but the other contractors did not include paint either. They would paint the bathroom for an additional $400 to $500 on top of the $12,000 to $15,000. Ken, the contract supervisor has been great also. He is very pleasant and polite and very helpful if an little issues came up. Thank you, the bathroom looks beautiful. Everyone who walks into says the same.

The workers did an excellent job! They were professional, detail oriented, punctual, competent, efficient and knowledgeable. The office staff kept us well informed and and the workers updated us on the progress. Starting with setting up the initial consultation, till the final installation, everything went smoothly. They completed the job in 3 days as they had predicted, and worked quickly but thoroughly. I would highly recommend this crew for a bathroom remodeling job.

the quality of the work was excellent. the project managment was fair. There was a project manager who rarely showed up. We had to rely on the project scheduler for updates and ensuring that the work progressed. Despite this we are very satisfied with the outcome.

This was a complete joke. I was completely prepared with architectural floor plans and everything. Salesman seemed to me pulling prices out of thin air. For example, I told him I wanted an egress door, he immediately quoted $15K without even looking the property and location etc. and said "obviously we don't do that". Lots of useless talk, really wasted my time as was the weirdest estimate from a contractor I ever received. Nothing was in writing and didn't seem interested in the job. What a joke! Buyer beware.

Highly recommend!! Outstanding service from start to finish. They handled all phases of the project with courtesy, professionalism, and expert craftsmanship. Quality of project far exceeded my expectations. They did everything I requested...and then some. Special thanks to Gail, Rick and Dan for being so helpful. Excellent staff and crew. Tremendous value!!

The men were very punctual and completed work in a timely manner . They did a nice job and we were happy with the final result. One negative is that there were several "extras". We ended up spending more than expected, everything is extra with this company.

The good is this was really just a basic basement and for that they did ok. The biggest issue is they installed everything before it could be painted so you end up having to paint in the bathroom up to the cabinets versus painting first and then installing the cabinet, toilet etc (painting around ceiling lights etc). Also, because they don't paint we found some wall imperfections once we did paint. They also installed shelves that were low quality and now our wall looks bad (we took the shelves out). Our project manager tried to find shorts cuts often so you really need to watch him (cannot recall his name unfortunately). I do recall that the work crews were pretty good and nice to talk with, but again until you get in and paint its tough to see what needs to get fixed. Gail (as several people mention) was really good and I really believe without her they would be out of business. The net on this company is they do BASIC basements and you need to watch the work much closer than we did. As contractors go they are probably slightly above average. If I ever use them again I will at least know how to get the best value. March 2014 UPDATE - they came out to fix the walls from where the shelves were installed but needed to be removed. It looks much better now.

It was tough along the way but I was pleased with the outcome. Gail, the coordinator, was excellent! The flooring isn't included in the price but it did include a powder room and plumbing for a wet bar.

Dominic and Gail were wonderful. I have high expectations and although they likely needed a strong drink or two during my construction they always accommodated me and my ever changing ideas. Occasionally there were missteps on their part but any issues that came up were quickly corrected. They went so far as to install the same basement door 3 times because I didn't like the exact framing completed on the short wall access. What I will say to anyone seeking their services understand that if YOU make changes you need to be willing to pay for them. There is a clear difference between a contractor error and a client request. For instance, I had the toilet installed and then realized that I wanted to tile behind the toilet so I did not expect that for free. I offered to pay the agreed upon rate which was reasonable. Also, I chose to order all my own products from toilets, to mirrors, to shower heads, etc. Make sure you discuss what your vision is with them. Don't expect them to have their crystal ball at the ready. At the end of the project I got exactly what I wanted and learned more about contracting than I ever thought I would. It was a great experience and I can't wait to do the bathrooms upstairs with them...although they probably need a few more months to recover from me. Wonderful experience.

First of all let me say that the basement is beautiful-and looks alot better than I ever expected. Dan the estimator is great and did a drawing that we did not have to change much. He quoted a price that was extremely competitive. I would have given this provider an A, if it had not been for a few issues. It took well over 6 weeks to get permits- and All of the work is done by separate specialty crews- who do know what they are doing and are excellent for the most part- but- the wall framers, unhooked my washer and let water go all over the basement floor and did not tell anyone- they left- The person I had watching my home called me at work to tell me- I called the company- they called them back and by the time I go home-within an hour- they had dry vaced the space-When I asked why they didn't tell anyone- they explained that the water would not shut off properly and they had to close it via the shut off values- and that the wood would dry because it was pressure treated-(not an acceptable response, though I do recognize that things do happen) the project manager, Rick also arrived and had a large fan with him that we ran for three days to really dry out the space- The entire project took much longer than expected- sometimes I had only one trade in for the week, for one day- and then had to wait for another week for the next group to come in. Some of this also had to do with the frequent mandated inspections by my township- This may well work out better if you live closer to the company where maybe they have more teams available,and maybe the company has an ongoing relationship with the township folks who issue permits and schedule the inspections- each of the inspectors said that the company was doing a great job!. Gail is terrific and really trys to get you what you need- that closet that was turned into a washer/dryer space turned out to be a nightmare- (not this company's fault at all- it was simply too small and the first washer dryer set leaked) Gail and Rick are both very responsive and worked very well with me trying to work out what would fit best in the space and actually had the plumber come back to redo a few things that would help us to fit in other types of washers and dryers. The workers left alot of trash in the basement, like the windows that they replaced, some of the insulation material and alot of basic construction debris- what they picked up they put in bags out in front of the garage which was unsightly - I would have preferred a dumpster. Some of them were also not very neat in cleaning up after themselves, which I had to do later. Important to note that they do not do floors- they do however, leave the baseboard they install high enough that it is not a problem for your flooring people to work with.

We received an estimate for a basement remodeling project from Basic Basement and had started work on moving plumbing equipment. However an issue arose with our stairs due to their unique design not meeting current code. They would have been grandfathered in due to the age of our house but the cost of completely rebuilding them as planned was much more than both parties involved had anticipated (work on the stairs was subcontracted in this case). Stuart, the company owner, was very open and forthright about the situation and did his best to come up with a compromise, including offering to pay a significant amount of the cost difference. In the end we decided not to move ahead with the project but have only good things to say about Stuart as well as Gail, the office coordinator. They were helpful and communicative throughout and quickly issued a refund on the remainder of my deposit with no hassle whatsoever. I would definitely recommend the company for those who do not have peculiar issues like ours.

They were very professional and completed the work on schedule (within a month), and within budget. They worked with township on all matters except for filing for permit for which Gail send me all paperwork that was easy to understand. There was project manager overseeing the project and each team would finish their work in a day except for sheet rocking and spackling that took three working days - which is normal for his kind of project. They were open to suggestions and taking care of existing problems to comply with township code for no charge. I wanted some molding on the stairwell railing that was not in contract but they took care it without a fuss. Overall this is a great company if you like to finish your basement and cost less in comparison with other contractors.

It was a great experience from beginning to end. Unfortunately, I do not remember everyone's name but there is one person's name I remember and it is Gail Torrelio. She really knows how to manage a project well. Even when the inevitable speed bump occurred, she was on top of it. She quickly became my best friend. I hope she gets compensated well because I have been spreading the good work about this company. Originally I went and got three quotes. They were all in the $16k-$20k range for less than 1/2 of my basement. Remember, all I wanted were the basics. There was no plumbing to do. Only framing, insulation, drywall, electrical and the finish work. I had concerns when I saw the low price but all the good reviews on Angie's List made me feel comfortable. Everything during the project went according to plan and it took roughly 6 weeks. I wish I had more projects for this company.

They were very easy to deal with. They gave us lots of time to get our basement cleared out before we started the work. The completed the permits for us but we had to bring them to the township for payment which is no big deal. The basement work was done in about a month. Found them to be reliable and efficient. Good company to work with.

The Basic Bathroom Company did a good job on my bathroom repairs and renovations. I had a minor problem on the formatting of the contract and the costs that were included in my project which they agreed that the wording and format should be revised. My project was run very smoothly by the company. Internally the company has an inside person overseeing the bathroom projects and he was very responsive and was always available to answer any questions I had. My project was scheduled to start about 3 weeks after I signed the contract which was perfect as it allowed me to get the remaining materials I needed for the project. The project started on schedule and was staffed by a great group of workers. The team of workers always arrived promptly and from day one demonstrated a high level of workmanship to do a good job on the project. They also tried their best to limit any mess that the project caused. The garbage from the demolition was kept in an organized pile and was removed timely. The company had a roaming field manager that would stop by to check on the progress of the project and haul the garbage away in the company?s truck. The project was completed after 4 days, which I thought was great. There were some minor punch list items that the company followed up on without any problems. The workers who handle the majority of the work at my house were great and I would hire them again if I ever have to repair or renovate another bathroom. Compared to what other contractors were quoting me, The Basic Bathroom?s price was good.

Contract was cancelled and deposit was refunded .

Job started in late June and was supposed to be done in 3- 5 days. They came out 3 different time and weren't done until August. This was just a poor job. The were so bad we refuse to let them come out a 4th time to fix it. I am just going to do the work myself.

We were very impressed by the service and professionalism of this company. Even though the price they charged was slightly higher than some of their competitors, but have to say it was worth paying additional amount for the service and quality of the work they performed. They are very organized and the workers are very well trained. My only complaint is related to Worldwide Flooring who was recommended by Basic Basement to get the carpet installed in the basement. Even though they did installed good quality carpet but it took them almost 6 weeks to get the carpets installed and the price was high too. I would defenetely not recommend going with Worldwide Flooring for carpet installation. Overall we had a good experience with Basic Basement and would defenetely recommend them to family and friend. Lastly, thanks to Gail at Basic Basement for answering all my questions in a timely and nice fashion.