Basic Basement Co

Gail and Kevin were amazing to work with. They were very responsive to all questions and kept the project moving through each phase. Highly recommended!

Can’t say enough good things about this company. Their office staff kept me informed every step of the way, crews were courteous, professional and extremely neat. Job was completed in the time frame promised.

I was very pleased with the crews that came and the work preformed.

It was a pleasure working with this company. Everything was done on a timely and professional manner. I highly recommend using this Company. Couldn't have been happier.

Basic Basement demolished our old, finished basement and built a new one from the ground up. This included a reconfiguration of the main living space, construction of 2 rooms, and a new wall along our steps. I found the process to be very easy and appreciated their transparency and responsiveness throughout. The quote is very easy to understand and they were willing to work with us on few special situations. Once the work began, it was very efficient and easy to follow. Each of the teams that completed different phases of work were easy to work with and very helpful. The centralized coordinator and project managers were very responsive and focused on ensuring our satisfaction with the results. We're very happy with the overall experience and results.

The Basic Basement company did a fantastic and top notch job finishing our unfinished basement. Gail, the project coordinator, helps to keep everything on track and on schedule. She’s very responsive should you have any questions. Kevin was our onsite project manager and was very responsive to my phone calls and addressed all my concerns. All of the other team members we worked with were definitely very experienced and made sure to complete their job on time and with high quality. The quote I received at the beginning was what I ended up paying so I’m very thankful for that. This is a great company to work with and you won’t be disappointed. Be sure to be thorough with your plans up front and they’ll take care of the rest just as you drew it up.

From start to finish we are very pleased with the Basic Bathroom Company which is part of The Basic Basement Company. We were given an estimate the day the salesman arrived and we paid what the estimate stated. They did not try to increase the cost. We did add a small linen closet to our first bathroom project so we paid an extra amount for that, but otherwise the price was what was quoted. The installer did excellent work, so good in fact, that we requested him for the second bathroom. Everyone was so helpful and punctual and they cleaned up when finished. The responsiveness is outstanding! We now have two beautiful new bathrooms thanks to the great people at The Basic Basement Company! I highly recommend them!

From the first phone call to set up the estimate to the final touches being done on our bathroom, this company was Grade A! I always received a prompt response to any questions that I had. Louis was so wonderful; a very hard worked. He was professional in every way. Always came bright and early and put in long days. He was very neat, cleaning up and respectful of our home. I relied on reviews when I was deciding between this company and another one. I am so glad that I chose this one. I am hoping to have my basement done at some point and will not hesitate to hire them again.

Work started in December 2018 and completed in Feb 2019. Gail has it planned very well. Randy the Project manager overseeing was very knowledgeable helpful and accommodative for our times. Gail took care of scheduling permits and township approval.

Basic Basements were fabulous. Gail the project manager in the office was very responsive and always available to answer questions. The job was done very quickly with each crew (drywall, taping, electrical, etc) coming on time or ahead of schedule. The project managers Bob and Santiago were also always available for questions or explanations. Each and every crew member was courteous, helpful and very pleasant. Gail took care of scheduling each town inspection for us and each one past inspection with no issues. The work was done with exceptional quality, attention to detail and exactly to code. The price was exactly as quoted and we actually added on painting at a very reasonable cost. Would absolutely recommend and would absolutely use them again when needed.

I cant say enough about this company. Efficient, professional, on time every day. Every crew left the site immaculate every day. Gail in scheduling was flawless and project mgr Randy was available to answer all my questions.

Basic Basements was a pleasure to work with. They were very upfront and clear on pricing as opposed to some other contractors I interviewed. Most others gave me a huge range or best guess or worse they asked me what I wanted to spend. Basic Basements gave me detailed pricing on the first meeting and I hired them on the spot. The work performed was just as good. They were prompt, clean and fast. They took care of all the paperwork with the township and completed the work exactly as they said they would and finished on time. I have already recommended them to neighbors and will continue to recommend in the future.

From the very first phone call to the end of the project Basic Basement was professional, respectful and responsible. They always were on time. I was constantly updated, any questions or information I needed was answered immediately. They communicate with me via email and phone. The estimator was very knowledgeably of all town codes and what was acceptable by the town, I was impressed with his skills. We went through the entire project the first day as he explained each items of concern. He was able to quote an accurate cost of doing my basement that same day. I was also assigned a project manager that made sure the job was done as discribed. He assist me with ungoing concerns as the job progressed. The basement was done on time with attention to impressive detail. Drop cloth was place through out the house to protect my floors. They clean up everything after each part of project was done and took away all garbage off my property. They took the worry out everything, they schedule the town inspectors for each step of the job, making sure that all town codes were been adhered to and submitted the drawings and necessary paperwork for my basement project. I was impressed when the town inspector commended on the workmanship. He knew right away it had to be Basic Basement that was working on my basement. All they material that was used in the project was high quality, they never cut any corners. I want to say thanks to everyone at Basic Basement for a great job they did and I would recommend to any of my friends.

I can't so enough good things about every aspect of dealing with Basic Basement Company. It started with a meeting to quote and go over what we wanted to do. They were helpful and offered great suggestions. The Quote was broken down and explained in detail. Every nut and screw planned was accounted for. The workers were all great. Each crew that came out on their scheduled day were extremely professional, hard working, polite and punctual. The work was done on schedule or before and the work product exceptional. The workers went above and beyond to help make my basement more than what I expected. Working with Gail in the office and the project managers was a pleasure. They handled all questions and helped with all inspection planning. They were often a step ahead of any question that I had. I recommend the Basic Basement Company for any and all of your basement finishing needs. I am completely satisfied with my new space and want to thank each and every person involved for the work they put into finishing my basement.

At the beginning of the project the project manager met with me and was very thorough, went over all the work that was needed to be done . Gail ,who works at the office always kept in touch with me The workers were on time everyday . Did a great job and always cleaned up after the day was done. I highly recommend hiring Basic basements for basement remodeling. Thank you Basic Basement for the excellent work!!!

Basic Basement Co. was wonderful to work with from start to finish. The entire staff was very communicative, flexible and completely forthright through all phases, not to mention fast! They managed to stay within our budget and make modifications to do so without us feeling like we were missing out on important details. We highly recommend them to anyone looking to have work done.

The Basic Basement folks were a pleasure to work with. They were on time, on schedule, on budget, courteous and responsive. Gail managed to pull off an aggressive timeline and was always available to answer questions. Kevin and the crew were polite and went the extra mile. The basement turned out great, and we could not be happier. We highly recommend.

I highly recommend Basic Basements. I am in the service industry and I can say with confidence that these folks understand customer service. My project was a relatively large one, taking a damp, musty leaky unfinished basement to the finished condition of a full finished living space mostly meant for the kids. Basic Basements assigned both a project manager and a foreman to the project, both of whom are focused on communication, logistics and customer support. Appointments made were always kept. Workers were polite and respectful of our home. Coordination with township inspectors was handled perfectly. No one goes into a project like this thinking it can be 100% hands off, but Basic Basements made it the next best thing. I could not be happier.

The project began with a complementary consultation. The representative, Dan, talked to us about our vision for the job, took measurements, provided suggestions and proceeded to show us the preliminary costs. He walked us through the timeline and was completely transparent with items or additions that may add to the bottom line. He suggested we think things over and reach out to him when we’ve made our decision. It was this no pressure, transparent approach that led us to agree to move forward. Once we signed on, we were immediately assigned a project coordinator, Gail T, that kept us abreast of upcoming work, permit responsibilities or anything else necessary for the project to continue on time. She never failed to make us aware of any scheduling conflicts or project hurdles (very few to mention) and was quick to come up with solutions...she was superb!! Bob, our project manager, was hands on at the beginning and end of each stage of the project including; Framing, Sheetrock, egress installation, electrical and more. He walked us through the work and made sure it was finished properly at the end. The workers were clean, courteous and experts at their crafts. The work was completed on time, within budget and exceeded all of our expectations. We want to thank the entire team at basic basements for giving us this new space that our family will enjoy for years and we would recommend them to anyone!!!

The work went almost perfectly. I should say Gail, the scheduler, made it work perfectly. Our township has strict enforcement of code; inspections are required at several intermediate points, and are thorough. Coordination and scheduling is absolutely crucial not to have a project like this stall. Gail was on this, and issues were addressed with a day or two. The quality of the work is excellent. For example, field decisions were outstanding, such as how to best orient the bathroom and where to install hard ceilings instead of drop ceilings. The professionalism of the organization is topnotch. We have new pavers on our driveway, and therefore were worried about damage. Not only did they protect it from the dumpster necessary for the work, But put exceptional effort into cleaning it if anything spilled on it. I highly recommend them.

I would highly recommend the basic basement company and here are my reasons as to why: First off, the customer service level is at the highest level of service that I have ever experienced. My project began with the initial phone call to the basic basement company to schedule my estimate. Gail (the absolute best) was able to have an estimator come to my home the following day. The estimator Jerry, (also phenomenal) was very informative and had numerous suggestions for my job. I signed my contract that night (after numerous estimates from other remodeling companies) as I felt confident in the price and my feelings that I would be working with a terrific company. Gail had my permit packet, (already filled out for me) and the transformation of my unfinished basement was underway. Once the permits were approved by the township, Gail called to schedule the initial framing and I was introduced to my project manager, Kevin (tremendous as well). Kevin arrived at my home with the framing crew. The framers were so nice and polite, not to mention hard working ! They were able to finish the entire basement frame work in two days ! After the framing was done, the plumbers came in to do the initial work for my bathroom. They were extremely nice and hard working as well. The electrian was able to wire the entire basement in one day ! He arrived early and stayed well past what I thought was “quitting time” for the day. The spackle and tape crew along with sheetrock crew was amazing. The bathroom tile work came out amazing ! In summary, the basic basement company did a fantastic job. I couldn’t be happier with the work that they did. I was treated with great respect, the communication with Gail and Kevin could not have been any better, any questions or concerns that I had were answered / addressed immediately. The crews were extremely pilot and very hard working; any garbage was cleaned up neatly and left outside of my garage for immediate pick up. I would give the basic basement company an A ++++++ if that were possible.

Basic basement did a great job in finishing my entire basement. The crew was very professional and accommodated their schedule as per my busy plan. The quote that was provided was very detailed and itemized (right to number of outlets, switches etc) and the final quote was very reasonable compared to other companies i had called. Gail (Coordinator) did a great job in scheduling inspections and it was a pleasure to talk to her. She is very responsive and follows up for any questions. Kevin was the project manager assigned to the job and he did a great job in checking on in his crew, making sure that the construction trash is removed on timely basis and also helped me move a very heavy door from my basement. He seems to be a gentle warm person. Other crew members that came did what they were supposed to do. I will definitely recommend basic basement for your basement needs.

It went very smoothly and on a timely basis! They did exactly what they said on the printed contact, and took care of all the permits,( building, fire and electrical). They came early and cleaned up nicely when they finished. We now have a well built, neat basement. Kevin our supervisor did a great job overlooking the job and Gail the main secretary always answered the the phone or got right back to me, even on her day off, if I had questions.

If you are looking to finish the basement, do yourself a favor and look no further. Basic Basement is absolutely amazing! They can do much more then basic. If you know what you want, they can get it done. They have a fantastic crew who are very professional and friendly! You will know this, the moment you engage with them. You can see, they genuinely want to do a great job! Whether they are engaging their own crew or other contractors, rest assured, you get the best! The work done is perfect! Jerry the design and sales consultant worked with us patiently to come up with best possible layout and plan of work for the basement based on our budget. Everything you read in the reviews about the project manager Gail is true! She is absolutely wonderful and extremely efficient! She works with you and schedules everything perfectly so that there is no wasting of time! The on-site project manager Bob is very responsive. The day we met him we got confidence that we are in good hands with the work. It was absolutely a worry free experience for us getting our basement finished with Basic Basement!

Everything went great. This is literally the first time I have ever written a review about anything, but felt compelled to do so since the experience was so good. Basic Basement came highly referred to us and did not let us down. Gail ,the project coordinator, was organized, responsive, knowledgeable, and helpful through out the entire process. Every team that came to our house was professional and courteous. Overall great experience.