Basic Basement Co

Basic Basements were a pleasure to work with and did an amazing job. They transformerd our dingy little basement to a wonderful play room for the kids and storage area for the adults. I would recommend them to anyone.

Fantastic! Highly recommend this company. The employees were friendly and easy to deal with. The work was done on time and they did a great job. Pricing was fair and the office manager was able to work around our difficult schedule. In the future if we decide to remodel our kitchen or bathroom we will definitely be utilizing this company.

We just had a great experience with Basic Basement Co. The work was finished in early March 2020. Their process is organized and nothing surprised me along the way. We worked with their designers to maximize our basement space. I think it turned out better than I ever hoped for. Our three little kids will get to enjoy this new space for the next 15+ years! All of the workers were respectful and hard-working; each job took about a day to complete. I would hire Basic Basement Co. again.

They were great and very professional. pricing was so detail and reasonable. They explained the work that will be performed. They finished the work on time. They always kept me informed as to what next which I like a lot about this company.

From start to finish, the Basic Basement Company delivered as promised. We were nervous, of course, deciding on a company for such a big project. Everything they told us was done and everyone we dealt with was pleasant. Every specialist that was assigned to our project (electrician, plumber, carpenter, drywall specialists, etc) showed up on time every day and did immaculate work. I highly recommend using them for your basement project!

Hands down, THE BEST company we've ever worked with. We received multiple quotes from various companies and contractors and decided to go with the Basic Basement Company due to the reviews we read and their competitive price. Their estimate of project completion was on-point (started January 13, completed final inspection February 25). It took 6 weeks to complete, which was the exact target they initially gave us (5-6 weeks). Gail was PERFECT and very accommodating with scheduling when the workers would arrive and Randy was such a great Project Manager. All their workers arrived on time (usually around 8AM) and ended early afternoon. Everyone in the company was so efficient and professional. We love them so much and would definitely do business with the company again. You won't be disappointed with their workmanship...we can't wait to start entertaining in our basement!

It went very smooth right from the township work order to final approval. The team of this company is very professional and thorough in their respective field. They answered to all our questions very patiently and provided excellent service.

The overall job done was fantastic. they are very organized and the project manager keep the job on track. once they assessed the project a quote was given immediately and the project moved through quickly and smoothly. I would recommend them to anyone looking to finish their basement

My contact person was Gail T. she was nothing short of amazing! Very detailed oriented, kept me updated on all installations, time schedules etc. This was a HUGE project, it went very well...every contractor was professional, courteous and polite. At the end of each day you could barely tell we were having work completed.

It was very nice experience, they are very systematic and advise when needed. Would highly recommend them.

Horrible customer service. no follow up. Did not answer questions or listen to anything. Basically came to house and provided a 43,000 quote with no breakouts. Just a magic number.

They moved everything along quickly and did a really nice job. Kevin the project manager was great and Gail in the office was so quick to set up the next step and is very responsive. Great experience!!!

From Gail at home office, to Randy our project manager, Mark our electrician and LITERALLY EVERY OTHER TEAM that they sent here, they were AMAZING!!! So professional, knowledgeable, easy to work with and everything was completed in a timely manner. They also cleaned up after themselves every day!! Our basement looks amazing, thanks to them and they were so helpful and attentive every step of the way!! We want to hire them for all of our future projects!! Our inspectors kept commenting on how thorough they were!! Can’t say enough great things about them!!!

Zero hassle with fabulous job !! When they say the crew will come on certain day, the crew comes - No no-show, no delay. I could always communicate with the project manager or scheduler. The workmanship was also super. I recommend to everyone.

We had a great experience with Basic Basement. The process from quote to completion was orderly and well managed. The work was done well, on cost and on time. There was one little surprise along with way which caused a minor expense (less than 300]) but it was understandable. Kevin (Project Manager) and Gail (Office everything) were excellent, always available and professional. I never had any problem getting a hold of either to ask a question or seek info. We were very happy with the work done for the price paid. I would have no reservations about hiring them again for similar work.

Great! They were there when they said they would be and did a great job. Kevin was a great project manager and Gail was wonderful to deal with! Very happy with their work and would hire again!

The project was done professionally from start to finish. Gail and Kevin, the project managers, took care of every detail. The entire process was seamless. All construction employees were on time, cleaned up debris, and were masters of their trade. I couldn’t be happier with our finished project.

We had a phenomenal experience with this company from start to finish! Our experience began with our free consultation which was scheduled at our convenience. When their representative arrived, he was knowledgeable, he listened well and he understood our needs and made recommendations that reflected that. We did not feel pressured into any upgrades etc. During the consultation, the representative was able to provide us with a firm estimate and he even came prepared with equipment to print out our contract! By the end of the consultation, we fully understood what work was going to be done and how much it was going to cost up front. Once we made our contract, the office team put together the permit package fairly quickly. We had no issues once I submitted to my township for approval. After our permit was approved, they began scheduling. On the first day, I met my onsite project manager. He did a great job explaining the process so we would know what to expect. On every single phase of this project, each team was punctual, extremely professional, and performed their tasks quickly. I was impressed at the attention to detail. Every detail we discussed was executed. Another thing that stuck out for me was that they kept the work area extremely clean. They made sure dust did not get into other areas of my home and they always removed their waste materials. Lastly, the person from the office who worked in tandem with my onsite project manager was in constant communication by email. There was never a moment when we weren't aware of when a team was going to show up or when the township inspectors were coming. Even our township inspector was impressed with our job in terms of the quality of the work. They even sent me a thank you card with a generous Visa gift card inside!

The work in our basement was well orchestrated and done in a timely fashion. Workers were punctual and professional in doing a very good job. Gail and Randy were exceptional, very pleasant and professional in coordinating the project, patiently and politely answered all our questions. We have no hesitation using this company again in the future.

This project was a success. The project took about 6 weeks to complete and the job was not big or complicated, but Basic Basement did an excellent job from the sales process right on through the final inspections. The price was much lower than other contractors as they don't offer the concierge or hand holding that others might, but the job was done professionally and they turned an unfinished basement into a beautiful space. We couldn't be more pleased with the process. I would definitely consider them again for other home construction services.

Basic basement did a phenomenal job finishing our basement! They are punctual, responsive when I need to reach them, and extremely efficient and do excellent work. They do not subcontract, every team shows up in the Basic Basement truck and is part of their team : framers, sheet rockers, dry wall and spackle, plumbing and electrical - it’s all their own team and they do an excellent job! We wanted our basement to turn out perfect, and Kevin, Gail, and Bob ensured that we got our dream basement! Thank you so much!!

We hired Basic Basement for what I would label as a basic finishing; no added bathrooms, etc. We liked the reviews we had read for Basic Basements and also the longevity they've had in the industry so we gave them a call. Their estimate was by far the best that we had received so we signed them on to do the work. After a brief period I began receiving scheduling requests and guidance for the filing of permit information that they had provided. They were very clear about what needed to be done and clearly instructed us in the completion of the permit tasks. The person at the permit office in our town even stated that 'they get permit requests involving Basic Basements frequently and they're always correct'. No issues with the town. The staff that scheduled, supervised, and performed the work couldn't be more professional and accommodating. They assisted me with items that required attention for them to do their job, they overcame certain idiosyncrasies in the basement layout, and did it all on-schedule. Each member of the personnel involved were very friendly and obviously very skilled. At inspection times, the inspection personnel were noting the quality of work with every detail considered, one of which said "I've never found a problem with Basic Basements". Have no fear if you're considering Basic Basements for a remodeling/finishing job. You are absolutely in the best hands available.

Project went very well. Gail and Kevin (project manager) are super responsive and organized. Workers were always punctual, professional and courteous. Efficient and on schedule. The few issues that came up during inspections the team handled quickly. Like others have said, nothing basic about Basic Basement Company - would definitely hire again!

Basic Basement Co. did an outstanding job! We had our 260sqft basement done. There were always on time and very professional throughout. They are trustworthy and got the job done quickly. They did not inconvenience us at all throughout the course of the project. The even paint and do floors. We are overall very pleased with the job and would hire them again.

Gail, Randy and their entire team were genuinely concerned with making sure we are happy with the work throughout the process. We were kept informed at every step of the process. Gail was constantly in touch with me scheduling work, addressing concerns if any until all inspections are done. Project was completed on time as planned. Would be happy to recommend.