Handyman Connection - Bergen County

Chris DeLorenzo was on time, polite and professional. He worked from the time he arrived until job was complete. My ceiling looks better then before- after sheet rock and plastering he painted the area. I am extremely satisfied and recommend his services to anyone in need of repairs.

Clean and precise but too costly for a 2.5 hour job

TED DE SALVO-----was my electrician----He was extremely efficient, courteous and professional----a thoroughly pleasant experience for me---Would 100% use him again and give The Handyman Connection and Ted De Salvo the highest possible recommendation---Thank you, Mona Schineller

Handyman they sent was excellent. Service was performed professionally and on time. He was detail oriented and cleaned up after the job was done. Very convenient service. I think the pricing was slightly on the high side, but not outrageously so. Don't forget you are paying a fee for the middleman in order to find the handyman. Overall highly recommended.

He was punctual, respectful, and friendly. He had all the tools he needed to complete the other tasks I requested. All his work was performed satisfactorily.

OVER ALL THE CEILING CAME OUT PRETTY NICE.GARY(THE CONTRACTOR)WAS A NICE FRIENDLY GUY.THE SPACKLING WASN'T PERFECT AND THE TWO HOLES FOR THE CAN LIGHTS WERE OFF A LITTLE.

They were very good. They were efficient and did the job in a timely manner. They were fairly priced.

Stephen sent Owen from Natural Home Builders to our house. He was polite and knowledgeable Gave us a good price It was a little tricky because there was less space in the utility room. he did the best he could and end result was acceptable. Problem is - we still had to do tiling in that room which should be done after the wall is built. Owen said to call him back once we are done with tiling and he would come put the trims up and door locks which he already bought and were with us. So we paid in full - both for labor AND material. I agree, it took us 3 months to finish the tiling (we have never done it before plus we work full time so it took longer than we thought) - but as soon as we were done, we tried to contact Stephen and Owen to come and finish the work with trims and door lock. I have sent numerous emails to Stephen and Owen . Owen once called saying he would stop by that week but that never happened. And nothing since. Stephen, we don't have the tools etc to finish the work ourselves and plus we paid for this work. could you please send someone else if not Owen to finish the work? We do not want to take any action unless necessary..

Handyman provided a mason to take care of a ground contact issue we had to take care of for selling out house. The mason was EXTREMELY helpful in planning what I could do to lower the cost and prep the site for his work. He was very helpful in talking about the situation and what needed to be done and what could be added or not as I saw fit. I dug out the site and prepared what I could. He kept me informed during the whole process and provided some suggestions that really made the work complete.

Billy and Yvonne (husband and wife team) were punctual and professional. They arrived on time, and did their work quickly and neatly. They took care of getting the paint (which I reimbursed them for) and left the unused paint for me. They were easy to do business with. [Note: A previous employee had given me an estimate and then did not show up to do the work as agreed. When I called Handyman Connection after he didn't show up, I was told that he was no longer working for them and that he should have called me to let me know. I think Handyman should have been the one to call me directly rather than the former employee, but that's a separate matter and I wouldn't want it to impact my rating for the folks that actually did the work. And Handyman quickly rectified the situation by assigning the work to Billy and Yvonne who called me shortly thereafter. All in the all, the work was only delayed by a couple of days so it wasn't a big deal.]

As above, started off well enough, but never received the estimate, despite repeated assurances it was forthcoming. The overall jobs were not minor, it was some exterior carpentry, interior painting, sheetrocking, removing some 1980s built-ins. I expected a decent bill. At this point, I am glad it stopped there. If it is this hard getting an estimate, imagine trying to get them to actually show up and do the job. I have no way of gauging their prices, workmanship, etc., so I did not comment on that.

Terrible. He started the work and was unable to finish that day because he had another job. The work looked sloppy and unprofessional. He explained he would bring back a wire brush, etc to make it look better. He did not show up or call when he said he was next coming, which he scheduled for a Sunday so he could finish. Two days later I called the company and the owner had this repairman call me. He stated he had a brain fart and forgot about the job. He also stated that he mis-quoted the price, but would still honor it and it would be nice if a bought him a six-pack of beer. He scheduled again, came and left before finishing. He dumped dry cement behind my shed, put paint chips in my hosta beds and stored things in my shed without asking me. He then scheduled a fourth visit (to finish a three hour job) again, on a Sunday, stating he had the whole day free and would stay until it was done. He again, left without finishing. At this point - I gave up. The material used to do the pointing was the wrong color, but I was willing to leave it . The job is still unfinished and looks like a child did the part that is done. When I called the owner I told him how unhappy I was and that I did not want this worker back at all. He did send a refund, however, I need to hire someone to un-do this work and it may cost more now.

the appointment was easy to set up. The handyman showed up on time and peeled backk the carpet to take a look. He then gave his honest opinion, ie, yes it is a problem and yes it is easily fixed by the flooring company and it would be more expensive if we hired him to do the job. i appreciate his honesty and professionalism.

John came to the house while we were at work and reviewed what needed to be done. That way, when we later spoke in person, he was able to explain exactly what supplies he needed, how he would do the work and some things we didn't know should also be done - like re-caulking the frame. He came two days later and did everything in one day. This was the kind of job that would look simple to do, but actually is time consuming and requires a degree of expertise. I knew that I had neither, so I'm glad John did.

His work seemed to be ok, but always seemed unsure of exactly what he needed. Mr. Handyman made multiple trips to the store because he purchased the wrong supplies. I feel there was a lack of professionalism throughtout this entire experience.

Handyman Connection returned my call quickly and explained their service. I explained the three small plumbing jobs I needed done and got a call a short time later with the name and number of one of their handymen. I called, described the plumbing jobs and we set up an appointment. Unfortunately, the next date he had available was six days later. He arrived on time, looked at the situation and admitted it was beyond his expertise. I do appreciate that he acknowledged this before diving in and dismantling things. Still, it was frustrating to wait nearly a week and still not have the job completed.

Cedar shakes are siding on the side of the house. It is made of cedar and rough textured shingles. He came out and he looked at the house and bought one that would match the one that I already had. I didn’t chose but he matched what was here previously. He had to replace the 20 shakes because the woodpecker made the holes through and at one time it made a hole so big enough that a cat came through. Others were just smaller holes but significant and about a golf ball might go through. I might have found someone else cheaper price wise. I don’t think he would have dealt with something like this often but he knew how to repair and replace. There were actually other areas were on a corner somebody ran a snow blower up past next to the house and they might have caught edges and corner with a couple of little cracked ones too and he fixed those and so it is not something that he wasn’t familiar with but he was saying he was an expert in the wood pecker thing.

Very well. Work started early and finished on time despite the snowstorm.

Bill Little performed all of the work. He was extremely personable, knowledgeable, and capable. He even worked through some unexpected twists by fabricating pieces to make things fit and work correctly (for the exhaust vent). I have a few more things that need fixing, and Bill will be coming back to take care of those, as well. This was my first experience with a handyman service, and I was really impressed.

Very good service. Very dependable.

Vinny came when he said he would and kept me informed at all times. He covered everything with drop-cloths and cleaned up when he was done. I'm very pleased with how everything turned out. Thanks!

I cold-called Handyman Connection and was told I would hear from "Gary" who called a few minutes later and made an appointment for 11:00 am the following day. My doorbell rang almost on the dot at 11:00 and Gary inspected my problem door, gave me what I consider a reasonable price, and had the door in good working order with the hour. It was an entirely pleasant experience.

The guy who was doing the work was Joe Katzler. He had to come three separate days. He got the doors and then was doing some various things. It was over a three-day period that he was coming. I did not mind that. I mentioned to him that the time was not the essence where he just had to do it all at once. He had four doors cut and two doors replaced. It was a time consuming work. It was good. What he did was a little costly, the two doors at the paneled family room that he replaced, he stained and polished them as well as cut them and hang them. That was probably why the price was up a little. He was very good. I think he was subcontracted by Handyman Connection. He did an excellent job. At first due to weather conditions, it took a little longer for the staining because of the humidity. He actually called me and said it was still a little tacky and did not want to bring it so he showed the professional carpenter who took pride in his job.

Their main office called me within 2 hours of my contacting them. I was given the name of a local handyman who was suppose to be contacting me within 24-48 hours. Never heard from the guy so I went with another company.

Gary was great. Called to say he would be a little late. Re-grouted the tile in the shower and caulked around the bathtub. Replaced 2 cracked tiles on the bathroom floor and pointed out the reason the tiles cracked (they were not put down correctly). He was very neat and professional.