Need A Handyman Service, LLC

Bill Marsden is the owner. He did a great job. He showed up when he was supposed to. He did not stick with the start date and the end date; things did not work as planned. People do get sick, but the overall job came out great. If I had to hire someone again, I would hire him again. He started the work at the beginning of the year, last year. He started by doing small things, but I got carried away and he ended up fixing many things.

I contacted Bill after seeing his high ratings on Angie's List. I had already gotten an estimate from another highly rated painter/contractor, but Bill's estimate was considerably more reasonable. In addition, he seemed very friendly and like someone I would enjoy having around. He was also quite willing to work with an unusual schedule: we didn't want him to paint on days that my husband has office hours in the home (M-W); he could only work on weekends that started on Thursdays. He was quite flexible, and we worked out a mutually acceptable way to get the work done over 2 weekends. Bill prepped the first week, and the second week he and Charlie painted. The entire job took up to 5 days. We had a lot of poorly taped seams that needed correcting, and Bill took great care with them and other drywall repairs the first day, returning on two subsequent days to sand and apply more spackle. All-in-all we were quite pleased. The office looks wonderful with its one contrasting wall. The vaulted bathroom ceiling is nicely painted, and Bill supplied a high quality paint for me to use in painting the walls. We got an estimate from Bill to do our living room-dining room-foyer-hallway in February.

I had my basement refinished over the summer and was unhappy with the time it took the carpenter to install molding and the appropriate finishing trim. I basically fired him and left the job unfinished in disgust. I then found Need a Handyman on Angies list and selected him based upon his fine references. I was not dissappointed with the work he and his assistance performed. Bill and Bob came out at 3PM promptly and went right to work replacing wood door molding, remounting a handrail (correctly this time) and finishing the trim work the previous individual was unable to complete as a result of having fired him. I was tuly impressed with the professionalism, quality of work and efficiency. The work was completed just a couple of hours later and looks fantastic. I have some other projects I will also be seeking assistance with and plan to use this company for all of the projects.

Great, No complaints whatsoever. Bill and an associate came on time as promised and removed all the existing materials and then cleaned up all the packaging and other refuse from the new enclosure. Couldn't be happier. Would use him again without question.

It was a waste of my time. If the rooms were empty, I would paint them myself.

Bill contacted me immediately. He was very pleasant and easy to talk to. He came out within days to give me an estimate. I was surprised at the price - it was very reasonable. I was assured he would be doing the job himself. We needed a crack in the wall spackled before the painting could be done. He came three days in a row to spackle, and he was either on time, or he called ahead to let me know he'd be a few minutes late. Very professional. On the day of the painting, I also pointed out some other small issues we had - small hole in the wall, cracked doorframe, just to see if he could give me a price to fix them. Not only did he take care of the issues for me right then and there without a charge, but he gave me advice on household repairs. I highly recommend Bill for any work around the house.

He was good. He did a professional job, he was courteous, and it was reasonably priced. I would definitely recommend him to others.

very smooth and fast work. attention to detail.

Great service, pricing, punctuality

All work done exceeded my expectations. The estimate and final cost were right on. I would recommend Need a Handyman to everyone. Bill takes great pride in his work and listens carefully to what you want.

We did some home expansion of our laundry room, and I had another contractor due the spackling and taping, needless to say the previous contractor only did half the job. Bill came in and fixed the mistakes on a couple walls that were in bad shape and did a great job. While he was getting ready to do the work he got sick, but even with that he did a great job of communicating that to us and he was there on time when he said he would be there. I'm going to have Bill fix some other things around the house for me soon.Thanks Bill

Bill was contacted in March 2011 for an estimate to insulate and drywall a walkin bedroom closet. Bill responded quickly and showed up to provide the estimate to us with a promise to send a written estimate in the mail and to complete the work in May as he had a busy schedule at that time. We have had no response from Bill since his visit here in March. I called Bill's number and left a message in late May asking if he could call back and provide an estimate for when his schedule would permit him to do the work and received no call back. I called his service again on June 15th and a message on his phone stated that his business was closed until 6/20 and he would return calls after that date. I left another message and asked that he call me with an estimated time to do the work. Again, I have not received a call back. It is almost July and the work has not been done nor have my phone calls been returned. I contacted Bill because of his excellent report on Angie's List. His prompt resopnse to my request for an estimate was very encouraging and we were ok with waiting until May to have the work completed. His lack of response since then has left us frustrated and we find it to be very unprofessional. A simple return phone call is not too much to ask as we have been waiting for several months to have the work completed. Bill contacted me and after explaining the reason for the delay on the phone, I have rescheduled him to do the work starting July 11th. I will update the review once the work is complete. Bill completed the work and did an outstanding job. I would definitely hire him again.

The work has not begun yet therefore I cannot answer this question.

Everything was done in a very professional and friendly manner.

I selected Need A Handyman Service based largely on recommendations received from Angie's List. However, what tipped the scale in Bill Mardsen's favor, was both his obvious sincerity and his no-nonsense approach to his quote (I provided the paint, he provided the labor) and eventually to the work that he and his painter, Charlie, performed. In addition his pricing was very competitive. Charlie showed up every day early in the morning and worked steadily throughout the day. Bill stopped in almost every day (except for a couple of days when he was sick) to check in with Charlie and with me to make sure that everything was going smoothly.....which it was. Every day Charlie would ask me if I was satisfied with the work performed so far and if I had any concerns about anything that he had done. Also, at the completion of each day's work, Charlie made sure that his ladder, scaffold, and all of his brushes, rollers, and drop cloths were carefully removed and placed out of the way. At the end of the job, which took about two weeks, both Bill and Charlie walked the entire job with me to make sure that nothing was missed. The very few small items that I noticed during the daily reviews were corrected immediately with no questions asked. While the painting was being done, I pulled an old medicine cabinet out of the master bathroom wall and had a stair railing removed, both of which resulted in some needed plastering. Even though these items were not part of his original quote, Bill took care of them at no additional charge. One other incident occurred, which further confirmed that I was dealing with a professional: During the painting a cold water supply line in the guest bathroom came apart in a area that Charlie was working. Charlie immediately called Bill, who must have dropped whatever else he was doing and arrived at the house within the hour. I doubt that anything that Charlie was doing could have caused the problem, but Bill insisted on paying half of the cost of the plumbing repair simply because he felt that it was the right thing to do. I have absolutely no problem recommending Need A Handyman Service. Bill Mardsen is to be commended on running a fine service.

I have used him for a variety of things - he has done anything that needs doing. His responsiveness is excellent; he came over a couple of times when I had little emergencies, and he came over that day. He does good work, and he does it reasonably and charges reasonably. He has fixed all sorts of different things for me over the last six months. I would rate him highly and would use him again in the future if necessary.

Bill called me back the same day and scheduled an appt. to come over. He gave me an estimate for his labor and also recommended which floor system I should put down. They where always very punctual and did a GREAT job with the installation. They where both very nice, professional and cleaned up. I would recommend him to anyone. THANKS FOR THE GREAT JOB

I think both Bill and Bob did a great job and at a reasonable price. Although they were very busy, they attempted to stay on schedule, including working late into the evening and Saturday. Both were courteous and professional and explained everything. They also made suggestions as the job went along and were very creative negotiating a couple of different situations. The porch looks great. I would definitely refer them to others and use them again when needed.

It went better than any experience I have had with other contractors. Bill cares about the quality of the job performed and made it easier than I expected.

Bill Marsden is first rate all the way. From the first time I called, he called me back immediately. He came right out and provided an estimate, answered all questions, was extremely accommodating, and completed the job exactly according to the written estimate. He and his assistant were friendly and cheerful.. We are extremely pleased with the job and would recommend Need A Handyman without reservation

Bill delivered exactly what he promised. He displayed great patience in working with me to get the perfect color. He showed up on time each and every morning. He spackled and fixed all the cracks and nails pops. and painted the ceilings, walls, and woodwork of my Living Room, Dining Room and Halls. Job was completed on time and the workmanship was impeccable. I was so satisfied with the work that I am hiring Bill to update my Powder Room. I highly recommend Need a Handy Man.

At first consultation, Bill convinced us that ceramic tile was cheaper and more durable for the bathroom.He referred us to a dumpster rental and laid out his schedule of what and when things would be completed.Bill told us the entire job would take 3 weeks and to allow for any unforeseen problems..He kept us well informed throughout the remodeling. Day one he said he would start at 8 am, 7:59 he was marching up our steps and proceded to tear out our tub surround. Bill was a stickler for punctuality and relentless about the details.Once he started to tear out some drywall to install a pocket door my wife and I decided to have him gut the entire room. Our man Bill took it in stride.I intended to paint the bathroom and install new molding but after seeing how well Bill was keeping things within our budget, I decided to have him do it.To get down to the subflooring Bill had to remove three layers of old flooring and the bathroom was looking like an archaelogical dig what with the old flooring patterns uncovered and the sixties style wallpaper hidden behind the ancient vanity.He took every precaution that any dirt or dust would be contained within the work area.We had a question about a plumbing or electrical issue and he had the answer within minutes.There's a saying about how useless giving advice is ; smart people dont need it and dumb people wont listen to you. We had an original plan , Bill put in his two cents and our plan has turned out even better than what we imagined . Honest, hardworking and affordable that just about sums up our bathroom remodeling dealing with I need a handyman.

It all went very well, on schedule as promised.

I could not be happier with the service. We were preparing to put our home on the market. We were provided guidance regarding what we REALLY needed to do vs things that were not imperative. Work was finished in a timely fashion. Quality workmanship. Very highly recommended!

Called Bill and he was here the next day to evaluate the project. Bill was excellent - he came out when promised, spent the time to discuss all options and was very honest. I opted not to follow through on the project based on Bill's recommendation that the door location itself would lead to an odd looking entryway and the room would feel a lot smaller once closed off. I plan on calling Bill first the next time we need something done around the house!