It's been our pleasure to serve the flooring needs of the Madison area. We’re your family owned, neighborhood flooring experts. Drop by and let us help you choose the perfect flooring for your particular home and lifestyle.
Business highlights
48 years of trusted experience
Emergency Services Offered
Services we offer
Residential & commercial. Installation of carpet, hardwood, ceramic tile, vinyl, laminate & area rugs. Hunter Douglas shades & blinds. Carpet & area rug cleaning. Hardwood floor refinishing. Flood restoration.Closet Organizers by Rubbermaid
Services we don't offer
Installation of product not purchased from Cramers.
I was happy with the price. They were fine. I'm very happy with them. Absolutely, I plan to use Cramers Carpet One Floor & Home again.
Description of Work: Cramers Carpet One Floor & Home provided a Carpet Sales/Installation/Repair service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
Joan S.
06/2016
4.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: Helped me look at possible flooring for my kitchen.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
Yes, I recommend this pro
Stephen H.
11/2015
5.0
carpet installation, flooring contractor
 + 0 more
unknown
Description of Work: Helped with redesign of main level of my home due to flood
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$23,000
Jim M.
10/2015
5.0
flooring contractor, carpet installation
 + 0 more
unknown
Description of Work: Good advice on a flood-related carpet replacement. Helped negotiate a substantially higher reimbursement rate from my insurance company by sending my old carpet out for lab assessment. Workmanship on a carpet installation and a floor refinishing was OK.
Rating Category
Rating out of 5
Yes, I recommend this pro
BRIAN H.
03/2015
5.0
flooring contractor, carpet installation
 + 0 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Simon S.
05/2013
5.0
carpet installation
 + -1 more
They were very helpful and provided a detailed quotation when we visited their store.
Description of Work: We visited their store for a quote for carpet.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cramers Carpet One Floor & Home
Thank you so much for your feedback. I really appreciate the time that someone takes out of their busy schedule to write a review. I hope that we can continue to help you in your floor covering needs. Brad Cramer
Alice E.
02/2013
5.0
flooring contractor
 + -1 more
She was very nice and very polite.
Description of Work: They have not yet came out to perform the project. They came out to my home, but I have not yet given them my order. I am still deciding what to do. The person who came out was very helpful in every way. Her name is Diane, she is an excellent person.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Cramers Carpet One Floor & Home
I really appreciate the feedback about Diane. She has been with Cramers for over 20 years and is a valued employee. If there is anything I can help you with, please feel free to call me. Brad Cramer
Cramer's Carpet one is the best!!!! We have used them for years for carpet and have never been disappointed. Even when our bedroom carpet came in the wrong dye lot they changed it immediately with no hassle and no added expense. We used them to add new wood flooring in our kitchen and refinish the old flooring and our floors look GREAT!!! All of their staff are professional, easy to work with, helpful, and trust worthy! Their prices are great and their customer service is superb! We would, recommend them to everyone!!! AND we have! Use them...You won't be disappointed !!!
Description of Work: Installed new carpet in 2 bedrooms. Installed new woven wood flooring in kitchen to match living room, dining room, hallway, and stairs. Refinished existing wood floors in living room, dining room, hallway, and stairs.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,800
Response from Cramers Carpet One Floor & Home
I really appreciate the feed back on Cramers Carpet One. Is is so nice dealing with customers over such a long period of time. We rely on referrals because they are the best source of new customers. Thank you so much for your continued support. Brad Cramer
brian U.
10/2012
5.0
carpet cleaners, carpet installation
 + 0 more
very well. The one time when we had a problem with some odd staining on wall to wall carpet they tried to clean it and when it could not be removed pursued a warrantee replacement. When the manufacturer didn't want to pay the claim Brad stepped in and called an exec at the company he knew and they paid. The carpet was replaced and the new carpet has been down with no problems for years now.
Description of Work: We have purchased all our wall to wall and area rugs from Cramers for at least the last 10 years. We also have them clean our wall to wall and upholstered furniture every other year. They have a great selection, very helpful, Dovlyn is particulalry great with color/texture. Troy is extremely thorough in cleaning and the price is fair.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Response from Cramers Carpet One Floor & Home
Member I am so glad to see that you have taken the time out and wrote such a nice review. We always try to make our customers feel good about their purchase, but how good is it when we feel good selling products to such a great customer.
sales people were knowledgeable and helpful, installation done well, it took all day to complete the jobs.
Description of Work: refinish, seal a hardwoodfloor remove flooring and install new flooring remove and install carpet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Joy B.
04/2012
5.0
carpet installation, flooring contractor
 + 0 more
Excellent experience. No issues whatsoever re typical concerns (quality of the carpeting and/or install issues). All went perfectly. Cramers did our basement flooring last year, post Hurricane Irene. That was such a positive experience that I turned to them again when updating the upper floors. Dovlyn did a fabulous job. She has a great aesthetic eye, and steered me toward optimal carpet color and pattern selections. She also helped me coordinate wall paint colors with the carpeting. This is arguably well beyond the scope of Cramers' engagement, but she did it extremely well and apparently happily so. You will not be disappointed.
Description of Work: Replaced all carpeting (living room, dining area, den, bedrooms, closets & stairs).
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$8,600
Paul Z.
03/2012
5.0
carpet installation, hardwood floor
 + 0 more
See above
Description of Work: Cramers removed old carpet revealing badly maintained hardwood floors. They promised me dust free sanding, and they kept their word!! They sanded the floors, replaced some bad boards (matched the wood perfectly), stained and top coated the floors. It is beautiful and so smoothe, the wood feels like silk. They also moved all my furniture into my garage for the week and were accomodating to come back a few days later after I had had the rooms painted. They took attentive care when moving my furniture, no scratches on the furniture or on the newly painted walls. At my request, they even put the felt pads on the leg of every piece of furniture they returned to the newly renovated room. The sales woman, Dianne, at the store is a delight and the operations manager, Billy, was exceptional in the level of service he provided. I am going back for carpet for my bedroom as soon as I get everything replaced into the living room!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$3,000
Terry N.
07/2010
5.0
carpet cleaners
 + -1 more
They did an excellent job with the cleaning and gave me a 20% discount since there was no furniture in the house at the time. The employee who arrived and did the cleaning was very friendly and professional. He gave me all the information I needed about how long the carpets would take to dry and what I had to be careful about until then. I was very pleased that they were able to accommodate me on very short notice, they were able to come and do the clean on the same day I arrived, but this was also partly my luck that they had an opening in their schedule. There were no stains that needed removal, but the carpets looked great after they were done. A bottle of spot cleaning solution was also given to me as part of the service.
Description of Work: Carpet One cleaned the carpets for me in a small 3 bedroom home, with a living room and dining room, including entrance way and stairs.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Carpet Sales and Installation,
Flooring Sales and Installation,
Hardwood Flooring Sales and Installation,
Carpet Cleaning,
Window Treatments,
Water & Smoke Damage,
Concrete Pouring and Repair,
Ceramic Tile
FAQ
Cramers Carpet One Floor & Home is currently rated 5 overall out of 5.
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 5:00 PM
Cramers Carpet One Floor & Home accepts the following forms of payment: Check,Discover,Financing Available,MasterCard,Visa
Yes, Cramers Carpet One Floor & Home offers free project estimates.
Yes, Cramers Carpet One Floor & Home offers eco-friendly accreditations.
No, Cramers Carpet One Floor & Home does not offer a senior discount.
Yes, Cramers Carpet One Floor & Home offers emergency services.
Yes, Cramers Carpet One Floor & Home offers warranties.
Cramers Carpet One Floor & Home offers the following services: Residential & commercial. Installation of carpet, hardwood, ceramic tile, vinyl, laminate & area rugs. Hunter Douglas shades & blinds. Carpet & area rug cleaning. Hardwood floor refinishing. Flood restoration.Closet Organizers by Rubbermaid
Installation of product not purchased from Cramers.