MECK Brother's Home Improvement

I reached out to Meck Brothers on August 8th to inquire about a quote for a Master Bathroom renovation. I also left a voicemail. No reply or communication. After a week or so, I commented on a few of their Facebook posts that I had left a voicemail and was awaiting a reply. No reply or communication. On August 19th, I left a second voicemail as a follow up. No reply or communication. I sent one of the owners an email on August 24th and no reply. I guess we’ll be taking our renovation needs elsewhere since no one will return any communication.

I usually don't write this much in a review. This is not an angry rant (since I really don't have anything to be angry about) but a warning to all potential customers. Meck Brothers may or may not be good contractors. I never found out. Mitch Kalmus, the owner, salesman and inveterate liar spent 2.5 hours spinning tales of his exceptional greatness, his team's loyalty and their sterling reputation, and then disappeared. No calls returned. No emails replied to. Completely ghosted. As we stood in my hallway, he took 30 minutes to tell us about his team - Bobby and Franky and Timmy and Billy and Freddie and Tommy and Ralphy and... Jose. All are experts, all with outstanding skills, immaculate working habits, and superior customer service skills. A 30-minute walk-through went over 2 hours while he told us of the expense, stress and responsibility of running a small business, the cost of marketing and payroll taxes, and we received an in-depth, complementary seminar on workman's compensation law. In all, he may have spent 15-20 minutes actually discussing our project. Now, all of this would have been fine if he had submitted a reasonable estimate for the work - it was not a small job: 3 full baths, 1 half bath, laundry room and a complete gut of an 800 sq ft kitchen. It was a great opportunity for him and his company, but he decided that the way to proceed was to vanish off the face of the earth. It's impossible to even leave voicemail for him since his mobile voicemail sends you to a business # and the business #, which no one ever answers, puts you into and endless loop of hold music and never - NEVER - puts you into voicemail. In the end, it doesn't really matter the quality of his company's work. If he's too busy to respond to new customers, I wonder if he has the time to service his existing ones. Beware the salesman who sells more than he can deliver.

Showed up 12/16/2021 did walk around measurements etc.. 2 hours talking himself up. Tells me it's going to be 5-7 days until estimate is ready my wife and I reached out on multiple platforms (phone,messenger,Facebook etc.) he just ignored it all even erased my comment asking to contact me. 1/19/2022 he had over a month to rectify this and chose this bizarre way of handling a potential client. All he had to say was job isn't for me or whatever... Extremely unprofessional!!! Such a complete waste of time!

Never heard from them after they made all these promises of what they could do. they promised to come to do an estimate which they never showed up for. Very unprofessional and rude business to operate as such. Highly recommend to go somewhere else.

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