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GRAHAM FLOOR SVC

Flooring Sales and Installation, Hardwood Flooring Sales and Installation, Floor Cleaning and Waxing

Reviews

4.915 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
93%
4
7%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.6
value
4.8
professionalism
4.9
responsiveness
5.0
punctuality
5.0
Showing 1-15 of 15 reviews

Gennady B.
03/2014
5.0
hardwood floor
  + -1 more
.
Description of Work: Removed carpets throughout the house, sanded and polished all floors

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

William W.
11/2013
5.0
hardwood floor
  + -1 more
Can't say enough about Donavan Graham and his crew, they did an amazing job. They were prompt, professional, courteous and very meticulous. I called him and he returned my call and stopped by later in the day to give me an estimate. I was very impressed with his professionalism and agreed the same day to have the job done. There was no contract signed we agreed by a handshake. Donavan was responsive, courteous, timely; each day he followed up with me to let me know the plan for the next day. Work was completed on time. He and his crew cleaned up, moved furniture, and completed the job in a timely manner. His price is very competitive and his work is first class. Very pleased with his work and I would definitely recommend!
Description of Work: Donavan Graham Floor Service sanded and refinished all of the hardwood floors in our house. We have three large bedrooms, a hallway and a large livingroom/dining room The floors were faded and had not been refinished in 20 years. .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Linda B.
05/2012
5.0
flooring contractor, floor cleaning
  + 0 more
Very good job.
Description of Work: I need the floor done in my recently (expensively) redone attic. I didn't have much money to spend on completely new wood floors and since the attic was a play room for my son who as asthma, I really didn't want to do rugs. Mr. Graham, was very polite, professional and responsive. He came and told me the price for all new wood floors. He called back a week or two later to see if I still needed the work done, at which time I told him that I just couldn't afford it, and didn't know what to do. He asked to look at it again. When he did, he said he could re finish the old wood, and let me know all the draw backs. He even brought a machine with him and did a one foot area and showed me what to expect. It was exactly good enough for what we needed. He came that very weekend, took only one and a half days to complete the entire job. Came on time and completed earlier than expected. He always took off his work boots when he entered my home (I have wood floors throughout the house) which was very respectful. When I do get ready to re-do all the floors in my home. I'll only call Graham.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Bill W.
02/2012
5.0
hardwood floor
  + -1 more
The job was done in 2 visits: On the first visit, Donovan and his co-worker first visit sanded the floors and applied polyurethane. Fumes were a bit much, but dissipated after a few days. Donovan came out 3 days later to sand and apply the final coat. Very pleased with the results for the price.
Description of Work: We had a narrow window between contractors to have 2 hardwood floors refinished. Based on my description of the job, Donovan provided a price over the phone and came the next day to start the work.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

Linda B.
09/2011
5.0
flooring contractor, hardwood floor
  + 0 more
They completed the job in two days. Overall it was a lot less expensive that replacing all the floors, and a better option than carpeting. Mr. Graham was very professional, very responsive and knowledgeable. He let us know what could be done, and what wouldn't work. Overall a good experience. I would call them again.
Description of Work: They refinished the plank wood floors in our attic.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

Joy C.
06/2011
5.0
flooring contractor, hardwood floor
  + 0 more
Overall it was a great experience. Mr. Graham returned my call for a quote in less than 24 hrs, and was able to swing by and give me a quote within one hour of our initial phone conversation. He was available to start the next day and his price was fair. For those of you who feel more comfortable with written quotes and documentation, you should know that our entire exchange was verbal and no paperwork was involved, but I was lucky as Mr. Graham is a very honest and hardworking individual. He came with two additional crew members who were very hardworking also, and even taped off the parts of my house with plastic sheets to prevent dust from collecting in rooms that weren't being worked on. The finished result is spectacular! We couldn't be happier with our newly refinished hard wood floors. All our friends who have seen our floors so far agree. I would highly recommend Graham Floor Service based on our personal experience.
Description of Work: They refinished our hardwood floors in the entryway, living room, dining room, stairs and two landings. Mr. Graham and his crew of 2 ripped up our old carpeting on the steps for us (we had ripped up the rest prior to them coming to work on our floors). They performed the initial sanding and first layer of finishing on a Thursday. Mr. Graham wanted to ensure the first coat set and dried properly, so returned Monday to wax and refinish with the final coat.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,300

ken K.
09/2010
5.0
flooring contractor, hardwood floor
  + 0 more
They did an excellent job, and finished in one day. Floor looks great.
Description of Work: Replaced 3 rooms and a hallway with hardwood flooring.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,900

David K.
07/2010
4.0
flooring contractor, hardwood floor
  + 0 more
I caught Donovan Graham at a good time. He was able to start immediately. He helped me chose 3 inch wide premium grade red oak. The wood he purchased was flawless. He and his two guys came in the morning and worked all day. They came back the next day and finished installing. That evening, they put on the first coat of Polyurethane. He let it dry 3 days then came back for the last coat. I chose gloss over satin. Two days after the last coat I inspected the results. Great woodwork, good fit, but the finish had grit in it here and there. I am hyper critical because i used to refinish floors myself. My comment is that I don't think the floor was rendered totally dustless before the last coat. (I kept all windows shut and HVAC off). The next day I did some light sanding and put on a third coat myself. The floor is now beautiful. I am happy Donovan Graham got my business. He's a great guy to have in your home. I just wish he had spent a little more time preparing for the last coat of Poly...
Description of Work: Graham floor services ripped up old carpeting and installed new 3/4 inch oak flooring in a living room/dining room combo area, a hallway and a bedroom - in one of my rental units. All in all about 700 square feet. Floor was finished with two coats of polyurethane.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,900

FRANCES M.
07/2009
5.0
hardwood floor
  + -1 more
The service was good they came and were punctual. He did not take any money until after the job was done. Several other companies wanted the money upfront. Graham added a dustless feature in as part of his price, where other companies had it as an add on. The floors look nice. There is a spot in the closet where the oil put down looks a little sloppy. I should have him come back and do that.
Description of Work: They refinished the hardwood floors in my living room, dining room, two closets, stairs and hallways.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,200

Te W.
07/2009
5.0
flooring contractor
  + -1 more
Overall, the work proceeded very well. Donovan Graham (owner) was responsible, prompt, professional, and friendly. Perhaps the only minor issue was with the plumbing (removal of the radiators on the 1st floor for floor removal) in which Graham hired a friend/plumber to perform the work. That not withstanding, Graham did an excellent job.
Description of Work: We performed extensive work in the entire house - classic colonial with 3 levels. The following work was performed: 1. Replaced hardwood floor of the entire first floor 2. Applied 3 layers of polyurethane 3. Buffed and applied 3 layers of polyurethane for most of the 2nd and 3rd floor, including the staircase and the risers 4. Replaced/finished molding on the first floor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$10,500

lori G.
07/2009
5.0
flooring contractor
  + -1 more
This business is all about customer service! I called one evening after business hours and left a message requesting an estimate. I fully expected a return call the next day and would have been pleased if it was before 9am. But I got a pleasant surprise with a callback in 20 minutes. But what impressed me was the owner offering to come over right away. Fifteen minutes later he was at the house measuring the floors. After comparing quotes, I scheduled Graham Floor the next day. He worked with my schedule and arrived promptly on both days. Both Graham and his associate were polite, professional and neat. They worked diligently and got the job done in a timely manor. We are extremely pleased with the end result. I highly recommend calling this local business before using the box stores services. The quotes were so close that you have to factor your time into the bottom line. Graham Floor was willing to work around my schedule unlike the store vendors forcing me schedule my time around their rigid time tables. I like these guys, they do good work!!!
Description of Work: Refinish hardwood floors in living room, dining room, wide hallway and coat closet

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$780

gina K.
03/2009
5.0
floor cleaning
  + -1 more
Kitchen tiles were removed and glue was cleaned from existing wood floor beneath. Problem areas ( ie dark stains, poor quality floor boards) were pointed out as the work was being done. Options and costs involved were provided during the process. Floors were cleaned, stained, and 2 coats of polyurethane were applied.
Description of Work: Old tile kitchen floor was pulled up and wood floor beneath was refinished.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$700

John F.
05/2008
5.0
flooring contractor
  + -1 more
Smooth, fast, and thorough on the whole job.
Description of Work: Refinished all the wood floors in my house.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,500

cecelia H.
03/2008
5.0
flooring contractor
  + -1 more
The work was done quickly, they cleaned up well, and most of all, the floors look beautiful. I'm glad we followed Angus' recommendations as to the stain color, as prior owner's pet accidents would have been visible if we hadn't toned certain rooms darker. The finish is a subtle satin sheen, and the color is an elegant midtone to dark chocolate. I was very pleased with the result. The house looks a thousand times better.
Description of Work: Graham Floor Svc. stripped, stained and applied 2 coats of oil-based poly to my attic/office, entire second floor (3 bed, hallway, dressing room) and my first floor entry, hall, living and dining rooms. It is a large house, and the price was much less than I was quoted elsewhere. The estimate did not include the large attic, but they gave us a good price on it.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$4,200

01/2006
5.0
flooring contractor
  + -1 more
THEY WERE PRETTY GOOD. THEY WERE ON TIME, AND THE WORK THAT THEY DID WAS REALLY PRETTY GOOD. OF COURSE THERE WERE A FEW SPOTS THAT COULD HAVE USED A LITTLE MORE WORK, BUT THE FLOORS WERE ALREADY IN BAD CONDITION. EVERYTHING CAME OUT GOOD.
Description of Work: THEY INSTALLED TWO LINOLEUM FLOORS

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$800

    Contact information

    unknown, Livingston, NJ 07039


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Flooring Sales and Installation,
    Hardwood Flooring Sales and Installation,
    Floor Cleaning and Waxing

    FAQ

    GRAHAM FLOOR SVC is currently rated 4.9 overall out of 5.
    No, GRAHAM FLOOR SVC does not offer free project estimates.
    No, GRAHAM FLOOR SVC does not offer eco-friendly accreditations.
    No, GRAHAM FLOOR SVC does not offer a senior discount.
    No, GRAHAM FLOOR SVC does not offer emergency services.
    No, GRAHAM FLOOR SVC does not offer warranties.

    Contact information

    unknown, Livingston, NJ 07039