So impressed by the services provided by Burke Brothers Window & Gutter Cleaning. Had my windows washed and gutters cleaned by this professional company. Before entering my home, the men covered their shoes with booties and they couldn't be nicer or more respectful. They showed up on time and did an amazing job. Will use them again and again
Description of Work: Cleaned my windows which are now sparkling as well as my gutters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Jeanine M.
07/2015
2.0
window cleaning
+ -1 more
Please see above for details. Details are stated above.
Description of Work: Let me establish that I am a business owner of more than 28 years. As a successful business owner, I understand about listening to my clients and making my clients feel quite comfortable. With that said, I write this review, based upon the manner in which I was handled as a customer and not on the service itself as I did not receive the service. In fact, I only got to the stage of setting up an appointment, receiving a return phone call from Mr. Burke, today, July 11, 2011. Following, Mr. Burke then asked for the address of my location. I responded by spelling and giving him the street name. Mr. Burke then misspelled the address. I proceeded to give it to him twice more. As the address name can be difficult I attempted to respell it for him on each attempt. On the third attempt, Mr. Burke abruptly responded, " I am going to pass on this one" and hung up without giving me a chance to respond. As I shared at the beginning of the email, I am a business woman with success in serving the tristate area. It is a shame that the manner in which I was handled resulted in this. Though his service sounds wonderful, perhaps, this will serve to remind Mr. Burke that personal dealing is just as important as the job performed.
Rating Category
Rating out of 5
professionalism
2.0
responsiveness
2.0
Response from BURKE BROTHERS WINDOW CLEANING
I tried to ask for address a few times due to bad telephone connection. The person started getting mad and loud with me. I rationalized there was no point in continuing a working relationship relationship.
Kristy A.
06/2015
5.0
window cleaning
+ -1 more
These guys were fast, clean and left my windows sparkling. Very cautious about keeping my floors inside clean. I would hire them every year.
Description of Work: cleaned all windows and screens inside and out
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Ira W.
06/2015
5.0
window cleaning
+ -1 more
It went great. They arrived promptly, had 2 men inside, 2 men outside. They did an excellent job cleaning the windows, and were respectful, courteous, professional. I would recommend Burke Brothers highly.
Description of Work: Clean windows and skylights, inside and outside.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$345
Margaret P.
01/2015
5.0
window cleaning
+ -1 more
fThe work was done qjuickly, poitely and professionally.
Description of Work: cleaned guttgers
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$150
Michael M.
11/2014
5.0
gutter cleaning, window cleaning
+ 0 more
We took 2 services combined for $270. The quality of the work was very good. The end results were fine. They blow out the gutters instead of running water through them, so I don't know whether there are any leaks or anything in the gutter. They do a very good job of cleaning the gutters. They are very prompt and punctual. They do a very efficient job. As far as window cleaning, their prices are very good.
Description of Work: They did gutter cleaning and window cleaning.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$270
Ashley H.
08/2014
5.0
window cleaning
+ -1 more
Did a great job cleaning about 30 windows inside and out. Price was more than fair and the guys working we're top notch.
Description of Work: Great value
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Sylvia C.
06/2014
5.0
window cleaning
+ -1 more
The workers from Burke Brothers called me to let me know that they were on their way to my house and arrived when promised. The workers were very careful on the inside of the house, wearing booties and laying drop clothes or towels over any furniture that was close to the windows. The workers were careful and meticulous on the outside of the house as well, even helping us spray a big bees nest that we were unaware of. Overall, Burke Brothers did a fantastic job and I will use them again in the future.
Description of Work: I retained Burke Brothers to wash my windows (all 35+ of them). They had also cleaned my gutters last year and I was so impressed, that I had them do my windows this time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$235
Sebouh K.
04/2014
5.0
window cleaning
+ -1 more
The crew arrived on time and did a great job cleaning all the windows, skylights and all our window screens. We hadn't cleaned this windows this thoroughly since we moved into the house over 10 years ago. Wow! What a difference. They were very clean, and everything was left as they found it. We plan on hiring them again every 2 to 3 years. Well worth it!
Description of Work: Cleaned all windows, skylights and screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$260
Barbara A.
04/2014
5.0
window cleaning
+ -1 more
These are super nice guys! Arrived on time, did a great job - my windows are awesome. Would recommend without hesitation.
Description of Work: washed windows in my home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Jay F.
11/2013
5.0
gutter cleaning, window cleaning
+ 0 more
Yey said they would be doing the work on 11/22. They showed up and completed the job on time and cleaned up everything. I would diffentley use them again
Description of Work: Did a complete gutter cleaning
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$115
Carol K.
10/2013
5.0
window cleaning
+ -1 more
The team was excellent. They were efficient, neat, polite, and friendly. They did a great job on some very dirty windows.
Description of Work: All windows and storm windows including skylights were cleaned.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$450
Michael M.
10/2013
5.0
gutter cleaning, window cleaning
+ 0 more
Manuel and his crew did a great job of cleaning the windows, especially 8 jalousied windows which are a pain in the butt to work with. They arrived promptly and worked diligently for over an hour. The results were excellent. I also wanted gutters cleaned as I had at least two blockages. They blew out the gutters and I have had no problems since, but I would have preferred if they had run water through the gutters and downspouts to make sure there were no leaks and all blockages were removed. However since there does not appear to be a any problems this was minor. The price for the window cleaning was excellent; the gutter cleaning was a little on the high side but not too bad. Overall I was very satisfied and will definitely use them again - I had used them last year as well.
Description of Work: Cleaned windows and gutter
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$265
Leeanne M.
09/2013
5.0
window cleaning
+ -1 more
They did a very professional and a good, thorough job. There was a widow which was already cracked and cracked more as he was cleaning it. He replaced the pane of glass for me which was going above and beyond.
Description of Work: They cleaned all the widows in my house and the screens.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$380
Maureen R.
09/2013
5.0
window cleaning
+ -1 more
The whole experience was excellent! They came when they said and did what they said. Professional and pleasant! I was extremely pleased and would recommend them completely!
Description of Work: Cleaned windows in and out.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$650
Jane R.
09/2013
5.0
window cleaning
+ -1 more
Burke Brothers exceeded my expectations. Manny arrived on time with a total crew of four. The whole project took 90 minutes. They worked professionally and efficiently. My house is 75 years old and has the original 9-panel windows. No problem. I highly recommend them.
Description of Work: Cleaned the windows of my 2-story house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$220
Ian D.
08/2013
5.0
gutter cleaning
+ -1 more
I called to get an estimate for cleaning my home's gutters. They called back in a timely manner and asked for several details about my home to give an estimate. The work was done shortly after I requested the service, although it was a bit interesting that they did not want to set a specific day and time. They said they would stop by and do it within then next 10 days. Luckily they were able to do it just a couple of days after I called. The crew was prompt, efficient, and professional. I would certainly use them again.
Description of Work: Cleaned gutters.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Stephen S.
07/2013
5.0
window cleaning
+ -1 more
The worker did a great job, he was very professional, he showed up on time and he was a great guy.
Description of Work: I used Burke Brothers Window Cleaning to wash the external parts of our windows of our house.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
katie A.
06/2013
5.0
window cleaning
+ -1 more
The Burke Bros. team did an absolute incredible job. They were very professional, very friendly, extremely thorough, diligent and when I asked to have screens pulled and washed they were more than happy to accommodate... I plan to book them now twice a year. I am going to advance schedule for October and May 2014. Highly recommend..... PS they also recommended a power washer that we used and those guys were awesome too...... Sincerely, Property Owner
Description of Work: Window & screen washing
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$225
Richard G.
05/2013
5.0
window cleaning
+ -1 more
The service was fine we are very satisfied. They were on time, professional and handled the electrical around the windows.
Description of Work: Cleaned all my windows.
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$430
Julia S.
05/2013
5.0
window cleaning
+ -1 more
The price Burke Brothers is very competitive. They were punctual, quick, clean and responsive. One of the owners responded to my email inquiry within an hour and all went well. My windows look great.
Description of Work: I used Burke Brothers Window Cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$290
Kathleen C.
04/2013
5.0
gutter cleaning
+ -1 more
Put in a service call to Burke Brothers to have my gutters cleaned. Was able to get an appointment within a couple of days. They did a wonderful job, and I will certainly call them again
Description of Work: Called Burke Brothers to have my gutters cleaned
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
George B.
04/2013
5.0
gutter cleaning
+ -1 more
I left a message in the morning requesting a call back for an estimate. John Burke called back promptly by 1pm. After asking a few questions, he told me he was not able to service our gutters because they are covered with a solid gutter cover. Apparently there is liability involved since all the gutter covers must be removed for proper cleaning and he said he and his crew don't have the equipment required to clean covered gutters. That said, I found him to be professional, forthright, and helpful. He answered several of my questions regarding gutter maintenance and possible insect problems and recommended I speak with my local hardware store for handyman or covered gutter cleaning referrals. I really like that he was honest about the kind of service he and his crew could/could not handle and he came across as a vendor/service person I would trust again in the future.
Description of Work: No service performed.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
Yes, I recommend this pro
Patricia H.
04/2013
5.0
window cleaning
+ -1 more
The company had been here already twice for window cleaning and gutter cleaning. Both times, they did a great job. We received an advertisement at the beginning of March for for 15% off repeat customers. I call on the 29th of March and was told that, because of an overwhelming response they would not be able to get to me by the end of March. My fault since I did not respond immediately. 30 minutes later I received a call advising me that due to a cancellation, they had an opening for the 30th at 3:00pm. I was very grateful and took that opportunity. The 3 young men we had before came on time; did a wonderful job, as before; moved all the necessary furniture away from the windows and put them back upon completion of the work, and I had nice, clean windows for Easter. I can highly recommend this company and will be going back to them year after year!!
Description of Work: Washed windows inside and outside, including screens. This is a two-story house with a multitude of windows of variety of sizes and 4 skylights.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$340
Ellen F.
01/2013
5.0
window cleaning
+ -1 more
Overall they did a great job. John Burke was very professional and personable. When I called (just 2 weeks before Christmas) he was already booked solid thru the holidays. He gave me his first opening, Jan. 5th (a Saturday), and offered to come earlier if anyone cancelled (didn't happen). On Jan. 2 he called me just to reconfirm, and on Jan. 5th he called to say they were on their way. He and his assistant spent several hours washing our windows and did a great job. I will call them again when the windows need it. I forget what the price was, but it was in the same range as other estimates I got.
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Service Categories
Window Cleaning,
Gutter Cleaning,
Pressure Washing
FAQ
BURKE BROTHERS WINDOW CLEANING is currently rated 4.9 overall out of 5.
Sunday: 5:30 AM - 8:30 PM
Monday: 5:30 AM - 8:30 PM
Tuesday: 5:30 AM - 8:30 PM
Wednesday: 5:30 AM - 8:30 PM
Thursday: 5:30 AM - 8:30 PM
Friday: 5:30 AM - 8:30 PM
Saturday: 5:30 AM - 8:30 PM
BURKE BROTHERS WINDOW CLEANING accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa