Durocher Jeff Roofing LLC is a family owned and operated, residential and commercial roofing contractor with over 20 years of experience. We are skilled to handle all phases of your project. It is our pledge and goal to meet the needs and expectations of our clients and to treat your home or business as we would ours. We are committed to excellence and customer service and each project receives the utmost attention to detail from the initial meeting through to project completion.
Business highlights
72 years of trusted experience
Emergency Services Offered
Services we offer
Repair and replacement chimney caps, deck maintenance, decks and porches, doors, drywall, gutter, painting, metal fabrication, pressure washing, remodeling - general, roof cleaning, roofing, siding & stucco.
Jeff and his team did great work for us putting on a new roof. There was excellent communication regarding the job, the timeline, and updates along the way. Their attention to detail and pride in their craftsmanship was apparent. For example, we saw the crew chief measure and remeasure a section several times to ensure the perfect fit. They were also very efficient. I would highly recommend them!
Description of Work: Putting on a new roof
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
D S.
04/2021
1.0
roofing
+ -1 more
Absolutely horrible. Do yourself a favor and don’t hire this company. Jeff who was a friend of ours installed roof and a skylight in our home . I complained in 2014 about intermittent leaking on one side of house. Called him then and he said he would come out to take a look. He never did. Issue got worse and worse. Finally had a real roofing company take a look. The shingles on the one side of house were put in backwards and the skylight was installed incorrectly. Ultimately costing me !$700 to fix. Called Jeff two weeks ago and again verbally he said “I don’t remember doing your roof!” When he realized that he kNew who he was talking too he said he would come take a look. Never did.
Description of Work: Roof replacement and skylight install
Rating Category
Rating out of 5
Susan M.
09/2015
5.0
roofing
+ -1 more
unknown
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
John D.
11/2014
1.0
roofing
+ -1 more
Update/Previous Review: Three months later the roof was leaking. My mother tried to call them repeatedly and got no reply. She had to call another roofer to do the job they should have done in the first place. I finally got some one on the phone and when she realized who I was she began screaming at me. Telling me they didn't call back because we A) filed a police report. B) gave them a bad review. C) tried to stop payment on the checks. She also had the nerve to claim we still owed them money because of the stop payment. A complete and utter lie. They would have come after us by now. They also have the audacity to claim that we planned the whole thing. I guess the other reviews here are all made up and they planned it too. If I had a business and had a customer that unhappy I'd try to remedy the situation. Not make up lame excuses and aggravate things further. She also stated they called their attorney and are suing me for slander. They should look up the definition before doing anything else to make their situation worse. Now I am definitely going to sue them.
Description of Work: Nothing
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$800
Response from Durocher Jeff Roofing LLC
These statements have all been answered in the response to the review below. This man obviously has an issue aside from our firm. He used many horrible obscenities the one time spoken to, to a female by the way, not very becoming. This is absurd. We simply do not do business in any fashion as described by this person. We appreciate everyone who understands. Those who know us, know us to be better than this. Thank You
Louise M.
10/2014
5.0
gutter repair, roofing
+ 0 more
unknown
Description of Work: They repaired some leaky spots on my roof. They were prompt and courteous, though I am still waiting on an estimate for a full roof replacement.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
John D.
10/2014
1.0
roofing
+ -1 more
We called for a leaking roof. Their representative Anthony came over to evaluate the situation. He went up on the roof and told us $700.00 for the repair and we also needed roof maintenance. Checking for loose nails soft plywood etc. He stated if we did it at the same time it would be $1000.00 otherwise if he had to come back it would cost an additional $750.00. We told him $1000.00 was too high so he came down to $800.00. We gave him half down and the rest when the work was completed. Two days later he came back with a couple of guys went on the roof and was done 10 minutes later! Before I could get outside they were gone! I went on the roof to see what they did and the only thing they did was "paint" some roofing tar around 6 flashings. I called them immediately and of course got no answer. I tried to stop payment on the first check and it was cashed 20 minutes after we gave it to him 2 days earlier! I stopped the second check and that's when they remembered our phone number. Anthony came over demanding payment while he tried to justify the outrageous charges. He did his dance explaining we can't hold it against him because he's a fast worker. He then bragged about being able to put a whole roof on our house in half a day. He then asked if we don't have to pay him if he did a roof that fast. I told him fast is fine if you actually do some work. I could have gone to Home Depot, got roofing tar for about $40.00 and duplicated what he did for $800.00. I filed a police report for theft by deception. If I wasn't leaving for the Caribbean the following week I would have gone to civil court to file a law suit. I have 2 years to do so and that's exactly what I'm going to do when I get back. So now they get to spend a day or 2 in court and they get this great review. I have detailed and dated photos to show the judge. If he agrees what they did is worth $800.00 then so be it. Not only will I never ever call those crooks again I am starting an online campaign against them. The only reason I gave them a C for responsiveness and punctuality is because of how fast they ran over to get their money. P.S. They only accept cash or checks. Now I understand why. DO NOT CALL THESE IDIOTS FOR ANT REASON!
Description of Work: Ripoff. Professional thieves. Con artists
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
$800
Response from Durocher Jeff Roofing LLC
As "(removed member name)" states he was explained his options after our evaluation and CHOSE to hire our firm. Nobody had forced him/her/them to hire us. Leaks come from all over any given roof and water travels from places many would or could never imagine. None of these comments make any sense regarding our business practice in ANY way whatsoever. We did work at a discounted rate for them considering his it was his mother's home (where he lives with her) and they were well taken care of. This client is misinformed as to how long it took us and what it took us to do the project. (Said complainant WAS NOT HOME WHEN THE WORK WAS PERFORMED SO HIS STATEMENTS ARE BOTH UNTRUE AND INACCURATE AND HE HAD NO FIRST HAND EXPERIENCE WHEN WORK WAS PERFORMED) (FALSIFYING HIS STATEMENTS) If he wanted to go purchase materials and do the repairs necessary using his expertise himself(as he states), he could have done so, however I would never recommend this TO ANYONE as I know people who have attempted to do so themselves and both... A. hurt themsleves, and B. the worst case scenario (we all know what that is). We can not stress enough how unhappy we are that this client feels this way as we never have ill intentions in anything we do, everything is always done with our clients best interests in mind. He/his mother CHOSE to hire my firm to perform the work. Unfortunately as most reasonable people could understand some people simply can not be pleased. From my memory he cancelled a check and then re-issued it to us while apologizing for his mothers misunderstanding of the situation and for her calling the police under false pretenses. It seems as though they may have planned this and quite possibly done this before. Once again I am very unhappy I have this client who feels this way as 99.99% of all of my clients love everything I have ever done for them. We have been in business for decades and this response is due to a strong categorically incorrect impression of our firm. We are ALWAYS here for our clients (as they know), including those who have given us a categorically incorrect review such as this one.
Richard S.
04/2014
5.0
gutter repair
+ -1 more
unknown
Description of Work: Repaired a section of leaking roof, including flashing around chimney. Replaced plywood, sheathing, and shingles. Very responsive and professional. Everything good, except I think price was higher than it should have been.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Chrystine G.
03/2013
1.0
roofing
+ -1 more
unknown
Description of Work: Bad choice!!!! Sure, we chose them to do our roof but the sell was Hard!!! Throwing around the name of his cousin, Nachimson and listing all the fancy houses he's done. Really pushy. Quoted us a really great price so we chose them. But they didnt show up until i called them several times . A month pastbhe time they said they'd be done. Then they 'discovered' that they sheeting "should" all be replaced for an additional 2k! We didnt take it and now we've had shingles come off and a hole in he siding he swears couldnt have been from his gutter guy, but he begrudgingly fixed it anyway. Now he's giving me a hard time about the shingles that Wouldn't have blown off, if only we had gone with the additional $2000 in sheeting. And he's saying he will help us this time but only this time. Because he's being "nice". But I'm not finding him nice at all. And he keeps on saying that it's an act of God, These top shingles that have Fallen off and he doesn't have to fix it. And I asked him doesn't he guarantee his work? And around and around we go. He keeps mentioning that if only we had done the re-seating not of this would've ever happened. However I think that if he had started with the extra $2000 upfront and said perhaps we will need to use that $2000 and given us a lower price we would've felt more comfortable but he's being such a jerk about everything that I really would never recommend anybody working with him. He's a name dropper and mentions all of his fancy belongings and how fancy his home is in all of his good works but when it comes down to it he's not a nice man is not being nice about it all and he's actually threatening me when I ask him questions About should I call the Better Business Bureau instead of bothering him. I just don't know what else to do. I'm hoping that this work gets done we never have to talk to him again but it's been quite a nightmare.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Durocher Jeff Roofing LLC
Client has a few issues they mentions in her review. We gave them a deep discount, they chose to hire our firm. (INSTEAD OF CLIENTS FATHERS VERY GOOD FRIEND) NOBODY FORCED THEM TO HIRE OUR FIRM. 1. they were told they should install some wood decking when the roof was torn off, an option which they chose not to do which lead to the 2 ft of cap shingles which blew off. (DUE TO THE WOOD I RECOMMENDED REPLACING NOT BEING REPLACED) IT WAS FIXED THE NEXT DAY AND NEVER HAD A PROBLEM AGAIN. (as they state in review) 2. NOBODY DROPS ANY NAMES AS THIS CLIENT HAS STATED, WHY WOULD I TELL SOMEBODY WHO I AM PROPOSING TO WORK FOR WHAT I HAVE OR WHO I KNOW? I WOULD NOT, it would never benefit me, IT IS NON-SENSIBLE). I UNEQUIVOCALLY DENY ALL OF THIS. 3. WHAT IS WRONG WITH TELLING A POTENTIAL CLIENT OF WORK YOU HAVE DONE ON OTHER HOMES WHEN ASKED BY THAT POTENTIAL CLIENT?... as commenter states... WE TOLD THEM OF OTHER "NICE" HOMES WE'VE WORKED ON AS THEY HAD ASKED. 4. NO HARD SALE, NEVER A HARD SALE, WE WERE RECOMMENDED HIGHLY TO THEM AND DID OTHER ROOFS/WORKS FOR NEIGHBORS PRIOR TO AND FOLLOWING THIS REVIEWERS PROJECT ALL OF WHOM WERE MORE THAN HAPPY WITH THEIR PROJECTS AND IN FACT WROTE ME LETTERS OF RECOMMENDATION AS DO THE PREDOMINANT MAJORITY OF MY CLIENTS. I AM NOT SURE IF THIS COMMENT WAS WRITTEN PRIOR TO OR AFTER THE WOMAN WAS HUGGING US AS WE WERE LEAVING. WE DID A BEAUTIFUL JOB FOR THEM. We are still ALWAYS HERE FOR THEM.
Jack W.
06/2012
1.0
roofing
+ -1 more
I basically got a call from my mother in law and was told that she was harrassed by the owner of the company and his son. They basically lost a roofing job to a competitor. They were told they lost the job because of their pushiness. Jeff was told the third time he called her that she was still doing her due dilligence, and needed more time. He then called her 1 more time, She advised him that she wasnt done yet and would let him know as soon as she decided what her decision was. At this time he advised her that no one can bet his price, he is Mr. Little Falls and he owns that town. She received another call from them today and they asked her if she had made a dec isionand she then said that she "is going in a different direction" . They were abrupted with her on the tell phone and said we will be over to pick up our samples. Once they arrived today they were very rude and very nasty to her. The son was very disrespectful to her. He told her ythat she is gonna have leaks, damage, and the trust him the building inspector will be there to make sure of it. That is a very disturbing statement. Is it a threat, I think it is. You decide. Jeff the owner of the company did nothing to curtail his son's behavior. My mother in-law said that is no way to speak to a potential customer, they didnt seem to care. My question is would they of acted that way if I was there , or my father in-law. Makes you wonder how they get most of their business.
Description of Work: No services rendered
Rating Category
Rating out of 5
value
4.0
professionalism
1.0
Response from Durocher Jeff Roofing LLC
I HAVE NEVER HEARD OF THIS PERSON OR THEIR MOTHER. I CERTAINLY DO NOT APPRECIATE BEING SPOKEN ABOUT BY SOMEBODY I NEVER PERFORMED WORK FOR, NOR MET, AND NEVER HAVE WE ONCE BEEN RUDE TO AN ELDERLY WOMAN, YOUNG WOMAN, or ANY CLIENT AT ALL FOR THAT MATTER. I AM SHOCKED TO READ THIS AS THERE MUST BE SOME MISTAKE. WE DO NOT COME AND PICK UP SAMPLES AS THEY COME FREE TO US. (LEAVING THIS STORY INVALID) MISTAKEN REVIEW.
Joy L.
09/2011
1.0
roofing
+ -1 more
Our conversation was brief. I felt he was trying to take advantage since I am a woman.
Description of Work: Jeff Durocher quoted $9200 for a new roof. Two others quoted $4600 and $5900 which included the permit, disposal of old roof, same brand shingles, same type of installation. I saw both roofers installating the roofs in my neighborhood and spoke to both customers after the jobs were finished, with high praises. I would not deal with or trust someone who advertizes "$300 off full job" and "We beat any price" while his price is 50% higher. Should he call me pertaining to this, I will politely, as I did the first time tell him I'm not interested, his price is way out of line and I really don't want to see that letter of recommendation he has.
Rating Category
Rating out of 5
value
1.0
professionalism
1.0
responsiveness
3.0
punctuality
3.0
Mike V.
06/2011
2.0
gutter repair
+ -1 more
Did not keep this and other appointments for obtaining estimate.
Description of Work: Seeking estimate for various siding/roof repairs.
Rating Category
Rating out of 5
responsiveness
2.0
punctuality
1.0
WILLIAM S.
05/2011
3.0
gutter repair, roofing
+ 0 more
I felt that I did not get my money's worth out of this deal. I did not think the flashing repair was completed.
Description of Work: I hired them to look over all my gutters. My gutters are from 1904 that are built into the house. I wanted the company to go all the way around the house and check those out. I also wanted him to do some repair on the flashing of the roof.
Rating Category
Rating out of 5
quality
3.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
$1,700
Mike V.
08/2010
5.0
gutter repair
+ -1 more
Prompt, professional and reasonable!
Description of Work: Replace gutter drops
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
RONALD O.
11/2006
5.0
roofing
+ -1 more
He came out to repair the problem. It hasn't rained since he's been out but he told me to call if there were any future problems.
Description of Work: I had a leak in my roof or windows, I didn't know which.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$320
SUE T.
01/2006
5.0
gutter repair
+ -1 more
THEY ARE A PHENOMENAL COMPANY TO DEAL WITH. THEIR PUNCTUALITY IS OUTSTANDING. THEY ARE WHAT COMPANIES USED TO BE LIKE. THEY WERE VERY FRIENDLY. THEY'RE GOOD AT WHAT THEY DO.
Description of Work: THEY REPLACED MY GUTTERS.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,500
01/2006
4.0
roofing
+ -1 more
EVERYTHING WAS GOOD EXCEPT THE CLEAN UP. THEY DID NOT DO A VERY GOOD JOB OF CLEANING UP ALL OF THE NAILS WHEN THEY WERE DONE. ALSO, THE TRIM WASN'T AS NEAT AS I WOULD HAVE LIKED IT TO BE, BUT IT WAS STILL PRETTY GOOD. OVERALL, THEY DID A PRETTY GOOD JOB.
Description of Work: THEY REPLACED THE ROOF ON OUR HOUSE AND ON OUR GARAGE.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
12/2005
5.0
roofing
+ -1 more
HE HAD TO REMOVE THE SHINGLES WHERE THE LEAK WAS, PUT A NEW LINER IN THE VALLEY AND THEN PUT THE SHINGLES BACK ON. HE WAS ON TIME, GOT THE JOB DONE RIGHT AND CLEANED UP AFTER HIMSELF.
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*Contact business to see additional licenses.
Service Categories
Roofing,
Gutters,
Roof Cleaning,
Doors,
Metal Fabrication & Restoration,
Interior Painting,
Exterior Painting,
Stucco,
Roof Ice/Snow Removal,
Pressure Washing,
Deck Maintenance,
Chimney Repair
FAQ
Durocher Jeff Roofing LLC is currently rated 3.6 overall out of 5.
Sunday: 12:00 AM - 12:00 AM
Monday: 12:00 AM - 12:00 AM
Tuesday: 12:00 AM - 12:00 AM
Wednesday: 12:00 AM - 12:00 AM
Thursday: 12:00 AM - 12:00 AM
Friday: 12:00 AM - 12:00 AM
Saturday: 12:00 AM - 12:00 AM
Durocher Jeff Roofing LLC accepts the following forms of payment: Check
No, Durocher Jeff Roofing LLC does not offer free project estimates.
No, Durocher Jeff Roofing LLC does not offer eco-friendly accreditations.
No, Durocher Jeff Roofing LLC does not offer a senior discount.
Yes, Durocher Jeff Roofing LLC offers emergency services.
No, Durocher Jeff Roofing LLC does not offer warranties.
Durocher Jeff Roofing LLC offers the following services: Repair and replacement chimney caps, deck maintenance, decks and porches, doors, drywall, gutter, painting, metal fabrication, pressure washing, remodeling - general, roof cleaning, roofing, siding & stucco.