CREATIVE INTERIORS

Description of Work: We submitted a previous negative review on this contractor due to his not returning our calls to set up a start date after providing an initial estimate for the work on our kitchen cabinets. However, we were finally able to get in touch with Giacomo, the owner, who apologized profusely for the delay, explained that he was in the middle of a large project which had overtaxed his workers, and was embarrassed that he could not adhere to the timeline initially agreed upon. He has since begun the project and has been scrupulous about staying in touch. We have worked with Giacomo and his father in the past, and their work is top-notch. They are one of the few cabinet companies around that refinish and modify custom cabinets, and are very affordable, so I would recommend them highly.

Description of Work: Creative Interiors was the installer of the kitchen in my home - and therefore the firm we turned to when modifications were required to the cabinetry. Time after time, they forgot about us, had to be repeatedly reminded to provide quotes, and, in essence, had to be chased in order to get work done. The work, when it was done, was done well. Our latest experience involved asking them for an estimate for cabinet refinishing and a few changes. They came to measure, and for the next few weeks, I phoned, left messages with the receptionist, spoke to the proprietor, who always promised that the estimate would be completed "soon ". It never arrived. Although I felt that they were the best bet since they had installed the kitchen, we believe that they are run very poorly and we couldn't imagine chasing them for a few more months in order to press $20,000 or so into their hands once they finally got around to doing a job. We've moved on to installers that make us feel more like they value our business, rather than deal with Prima Donnas who believe that the customer must chase after them for their attention.