Capital Fence

I went on Monday August 3, 2020 in order to purchase a metal fence for my yard and my experience with Capital Fence was extremely unpleasant (I could not write a review right away because of power outage). The person I met on site (unfortunately I did not take his name) appeared to have made a giant leap from the cave-man era into current time; unprofessional, poor mannerism, and a complete lack of people skills. Instead of welcoming me as a customer and after I expressed my intent to purchase a metal fence he protested my presence on his lot because he alleged that they were closed. The time was about 4:00 PM and the business hours schedule that was posted on the main door shows 5:00 PM as a closing time but I did not want to waste time and argue with him on that and re-stated the purpose of my trip to his shop which was to purchase a metal fence and he responded that they do not carry metal fences (only vinyl). I told him that there were a few pieces of metal fence on display inside but he would not give me a straight answer and only after repeated attempts he said that they sell metal fences only if they get to install them. I do not know if that person with Capital Fence suffers from a problems of an extremely low level of IQ or it was just an extreme case of anti-social behavior but I will never again step a foot into that miserable place of business they call Capital Fence. There are many other options around where you get to meet decent folks and who behave like how normal humans are supposed to behave.

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Called Capital Fence a few months ago for a price on fencing in our backyard. We had admired a neighbor's a block away and had asked who they used. We called and set up an appointment to discuss out options and an estimate. After selecting the design and gates, Walter measured and answered any questions we had. He was very easy to talk with and listened to our concerns. Within a week or so, we had our estimate, which we were very pleased with. We put down a deposit and began the next steps. Since our property hadn't been surveyed in over 37 years, we needed an updated one per the town. We got that done then filed for our permit, which we received within 2 days. Once all that was done, Capital Fence gave us our install date. The crew was right on time, answered any questions we might have had and set to work. Walter came by a few times to make sure everything was okay with the install. Once the fencing was completed, the crew let us know that the gates would be installed at a separate time as they were being manufactured to fit the final openings. Within a week, the gates were delivered followed by the install crew who did a fantastic job. All in all, this was a very satisfying experience. The yard looks lovely and we are in love with the fence. Very glad we chose Capital.