At Home Carpet & Flooring

Would not recommend to anyone. Unfortunately i have had a terrible experience with them. I used their services to install new flooring at my house. Paid them close to $8k they came and installed the flooring and within 2 months had to call them back as the flooring was coming off multiple places. Fast forward to a year over and the flooring has been broken, come out in multiple places, when i contacted them they mentioned i am out of the 1 year labor warranty so they said they will send someone from manufacture to come and inspect. I have called Ronnie who is the partner at home carpet and flooring almost 100's of times and have not received any response. I am stuck with terrible flooring/installation and eventually will need to spend another 8 K but this time with someone who knows how to value the customer and do a proper job.

They were excellent!

BEWARE!! We were so pleased with our floors when they were first installed. About 2 months into the installation, we noticed an area that raised. I was contacting Ron for months to try to get someone to come out. Marcel came out after months of me harassing them, looked at the floor and said ?can?t do it today?. He said he would be back that Saturday and went completely missing for another month. The area was fixed and in a matter of less than 3 months the area was messed up again along with several different locations that began to raise. A piece of flooring even broke off because of how badly it was installed. The owner tried to blame us as if we cannot have specific furniture on our floor. I once again was contacting Ron, now getting completely ignored. Floors that should have lasted me years, look completely ruined and horrible after 1 year(less than a year technically because the issues started after 2 months of installation). I am completely in shock with the lack of professionalism when I have been nothing but patient and respectful. After I contacted the Ron the last time and basically said I was considering taking legal proceedings he basically told me to ?do what I have to do?. No accountability, only blaming the customer and absolutely no effort in trying to help. I should have seen the red flags when I read another review that basically said the same exact thing but decided to give this company a chance. Now I have to find someone else to redo the job after ONE YEAR.

Great company I would recommend to anyone who needs carpet or flooring. very nice people. Great job done and fast and a very affordable price.

the guy came did the floor he was polite explain alot about the floor nice job

Excellent work

AtHome was awesome!

On time and made it very easy from quote to installation. Great value and result for installing runner on our stairs.

The price and the service was great.

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Our experience was very good!

They were excellent. They were courteous and kept their work clean and kept my house clean as wee.

X

The floor is falling apart already. The installers left gaps under my doors because they refused to put the quarter round that I had back because, they did not feel it necessary.

Outstanding from beginning to end! WILL HIRE THEM AGAIN!

Excellent grade of flooring material and professional workmanship of installation.

Highly professional and economical

Good job

The floor seems nice but the work was poorly done. Very unsatisfied and disappointed. They wasn't on time. They rushed the work. Look like hardwood not connected properly.

very satisfied with the work performed

Good experience.

I had my LVP installed earlier this week. I can't speak higher about this company....from Gayle who sold it to us. She was very patient with all my questions and answered me every time I called or texted. Ron was very understanding/cooperative. Again answered each time I called. The installers couldn't have been more polite, fast, accommodating. They cleaned up as they went along and also when they were all done and were so precise in cutting/workmanship. All in all so far a fabulous experience!

clean, courteous,

The quality of the hardwood flooring was high. The removal of the old 40+ year old hardwood floor was hard work,, and they worked with 2 people and had it out in 4 hours.. The new one was in in 3 hrs. I recommend At Home Flooring. Quality work at a reasonable cost.

Great job! Quick and efficient replacement of floor.