ALLSTATE JERSEY CENTRAL ELECTRIC

Extremely satisfied with their punctuality and professionalism. Jim showed up quickly on a Sunday and acted fast and smart and solved the problem. Highly recommend them

I found James on craigslist. James was prompt, courteous and knowledgeable when he showed up. He later emailed me a quote. I was so impressed, that I opted to hire him over another electrican. He called me Friday night (12/9/11) to let me know he has to reschedule our Saturday appointment. We agreed on Sunday 12/11/11. He never showed up. I followed up with phone calls and email. Nothing. No reply. Things happen...and I would have understood if I had just gotten a call or email.

I sent out an email to AllState/Jersey Electric and received an email reply AND a telephone call within 24 hours. Of particular concern to Mr. Newman was the urgency of my email - the old baseboard heater had been removed by us, and it was the only source of heat in my daughter's room. He called me the next morning after I had send the email and asked if he could do the work that day. When I asked for a price estimate he guaranteed the work at under $200.00. My husband was the one who was home that day. He told me that Mr. Newman actually arrived on site early, after another job canceled. Mr. Newman came in and immediately installed the replacement baseboard heater we had on hand, as well as the new, replacement thermostat for the room. He seemed very knowledgeable and worked quickly to install the heater. The whole job was done in less than an hour and he gave good instruction on the operation of the heater.

The estimate was prompt, and the electrician was polite, but the work took almost three times as long as expected. The electrician and his assistants all became less and less concerned with attention to detail, neatness or thoroughness. By the end, they were messy, careless and had to be called back an additional two times. The receptionist/office manager was bossy and demanding, calling relentlessly for final payment before the work was done and then again before the work was inspected (per the permit: payment can be withheld in NJ until the work is inspected and passes). Months later, I found live wires hanging dangerously from the basement ceiling and resting on storage shelves instead of properly stowed. Also, despite assurances from the electrician, some of the work was not done to code and will need to be re-done.