Heart & Saul Cleaning Service Inc

House Cleaning, Window Cleaning, Carpet Cleaning

About us

Call or text 973-663-6222 for a fast response. We are a family owned and operated business that has established a reputation for caring about the details of our services, our customers, and the joy that results from our work. As more and more information comes out about how harmful harsh chemicals can be, Heart and Saul has made every effort to find eco-friendly cleaning solutions. While several of the products we use are eco-friendly we can use entirely eco-friendly products, upon request. We understand how important your pets are to you and your family that is why we offer animal friendly cleaning services. In addition to being mindful that there are pets in the home, we will make sure your 4 legged friends have clean food and water dishes too.

Business highlights

29 years of trusted experience
Women Owned & Operated
Family Owned & Operated
Emergency Services Offered
Eco Friendly

Services we offer

Full Service Residential & Commercial Cleaning, Construction Clean-Up, Window Cleaning, Carpet Cleaning, Rubbish Removal, Move In/Move Out Service, Emergency Services & Housecleaning Weekly, Bi-Weekly, Monthly & Daily.

Amenities

Free Estimates
Yes
Emergency Services
Yes


Accepted payment methods

Check

Photos of past projects

Reviews

4.8118 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
2%
3
3%
2
4%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.3
professionalism
4.8
responsiveness
4.9
punctuality
4.9

Filter reviews by category

Showing 1-25 of 118 reviews

Linda V.
10/2023
5.0
house cleaning
  + -1 more
Sue’s team does a fantastic job!! The house sparkles and smells so fresh and clean. I love coming home after they have worked so hard to clean and sanitize everything. They work very hard and are so friendly and pleasant. We are so thankful for Sue and her team!!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

M M.
03/2023
5.0
house cleaning
  + -1 more
Exceptional service. Very good attention to detail. We just moved to the area and are thrilled to have found Heart and Saul to clean our home on a regular basis. They are very accommodating our family and schedule. Thank you!
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for taking the time to giving us such a generous review. It’s greatly appreciate it.

Bryan E.
03/2023
5.0
house cleaning
  + -1 more
Professional and efficient job. I hired them for their Spring cleaning service upon moving into a new house but will keep using them for regular cleanings since they did a great job.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for taking the time to give us a review. It is greatly appreciated.

karen U.
12/2022
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
Excellent- first time I used Heart & Saul. The work was thorough and they did an excellent job. Place looks spick and span. Would definitely hire again. Owners were very friendly and helpful. Cleaners were as well.
Description of Work: Housecleaning- post-construction heavy cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for your review [Member Name Removed]

Juli M.
11/2022
5.0
house cleaning
  + -1 more
Sue and her team are miracle workers! I ran an Air B&B with them doing turnover. They were incredible - efficient, thorough, and went above and beyond in every way.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for the kind review. It was our pleasure!

Claudia R.
11/2022
5.0
house cleaning
  + -1 more
Heart and Saul cleaning were very professional and did a great cleaning to my house. After they left, my home was sparkling! They came with 3 girls and all their own equipment which was great. Their ceiling to floor spring cleaning is a must do! after their first cleaning, they are coming back to maintain my house on a biweekly basis, which gives me a peace of mind. Especially since I'm a working mom and need help maintaining my house clean. I highly recommend this cleaning service.
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for your generous review.

Sam G.
11/2022
5.0
house cleaning
  + -1 more
They were very thorough and trustworthy. They were good in scheduling and the service was extremely reliable. They did a good job.
Description of Work: They did full house cleaning.
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you [Member Name Removed] for taking the time to give us a review

Linda V.
11/2022
5.0
house cleaning
  + -1 more
it was fantastic the best ive ever had for years and that sue and her team has been helping me for 8 years, their pricing is very reasonable and eerything sparkles when they leave, and when she leaves everything smells fresh. they always come in ontime they are always ready to accommodate my request and when they say a time they stick to it.
Description of Work: complete house keeping and cleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for your generous review

Barbara W.
11/2022
5.0
house cleaning
  + -1 more
Heart & Saul by far are the best in the business! They do an outstanding job, the house is so beautiful and clean when they leave, each and every time. Her staff is so sweet and friendly! If you need house cleaning please try them. You’ll be amazed and so satisfied!!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Carolyn M.
11/2022
5.0
house cleaning
  + -1 more
I’ve had Heart & Saul for my cleaning service for many years. Sue is great to work with - always helpful for scheduling issues. Absolutely 100% reliable. Crews have changed over the years. Some are better than others but I have never had a problem with any (that is, crews go from good to amazing). I will continue to use this service for the foreseeable future.
Description of Work: Housecleaning
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you [Member Name Removed] for taking the time to give us a wonderful review

Bonnie W.
11/2022
5.0
house cleaning
  + -1 more
II was an excellent experience, they arrived on time, they were not in a hurry to leave. very meticulous with their cleaning, left my house sparkling they were very thorough. the women are very warm and cordial.
Description of Work: They cleaned my entire house
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much [Member Name Removed] for a wonderful review

Wendy B.
04/2021
5.0
house cleaning
  + -1 more
They did a beautiful job on my moms apartment. It is sparkling like new. Total cleaning and carpets cleaned as well. I would totally recommend them.
Description of Work: House Cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$650

Response from Heart & Saul Cleaning Service Inc
Thank you so much for your review and quick response.

Anthony S.
02/2021
5.0
carpet cleaners, clock repair
  + 0 more
They are exceptional. We have worked with someone in NYC before, and Heart and Saul were far superior. WE HIGHLY RECOMMEND.
Description of Work: Spring and regular cleaning.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for your kind review.

Sharon H.
01/2021
5.0
house cleaning
  + -1 more
They women were very professional and did a detailed cleaning . They went above and beyond my expectations.
Description of Work: The entire home

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$575

Response from Heart & Saul Cleaning Service Inc
Thank you so much for taking the time to give us a review.

TOM A.
01/2021
5.0
house cleaning, window cleaning
  + 0 more
Starting a new year fresh could not be possible without Sue and her team. We hired Heart and Saul to help us get our home back to a pre COVID state. Since last March, like many, I have to work from home and the hours got longer and suddenly your home is on display 10 hours a day!!! With a new year upon us we needed help. The team cleaned our 3 bedroom cape in great detail it came out better than pre COVID. They organized our closets, cabinets, linens, and helped clear space for a proper office. I'm even a bit outside their normal distance but Sue understood my needs and we are very grateful. We also talked about the previous review and I even had to remind her that sometimes everyone has a bad day- mistakes should only be seen as lessons. 92 positive reviews and reading through most I was impressed enough. The price was a bit high but I've learned that you get what you pay for. And though I don't write reviews I feel so excited for the new year in my super clean home The price was well worth it. If you got this far thank your reading. Have a blessed day
Description of Work: House cleaning and organization

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for such a wonderful review. It was our pleasure.

AE E.
12/2020
2.0
house cleaning
  + -1 more
Hired for move-in deep cleaning for an approx. 2800 sq ft well-maintained, empty, ranch style home. The previous owners left the home pretty clean. But, especially with COVID, I wanted to make sure that everything was spotless before moving in. Cleaning was $115 per hour. It took 3 workers 6 hours at a final cost of $750 to do a “deep clean”. I thought 6 hours was excessive based on the size, layout and condition of the home. My previous home – a 3000 sqft tudor with narrow stairways, 4 floors, full of furniture and very-lived in only ever took 3 hours for a monthly clean from top to bottom by a 3 person crew– and was always spotless (this was another company charging a flat rate of $225, who unfortunately don’t service my new area). Since this was a “deep clean” I figured this company would clean EVERYTHING so ok maybe the hours were justified. In short, they didn’t clean a whole lot. When checking out the house in more detail before moving in I found a sock and dust bunnies under a bathroom vanity, water stains on shower fixtures, dirty walls and baseboards, water splashed mirrors in the bathroom, oven with cleaning product still inside and crooked racks, etc. Clearly visible areas like floors were OK. But many of the details that should be attended to in a regular cleaning, muchless a “deep cleaning”, were overlooked. My mistake was leaving the crew unsupervised thinking they were professionals and would do what was needed. I gather as soon as I left the house – mostly to get out of their way so they could do their job - they took it really easy and skipped some areas since the home was reasonably clean to the eye already. Unsurprisingly, there was a rush of activity when I got back to check on them – hence the crooked oven racks and half cleaned oven. The owner offered to come back – but by then we were in the middle of moving. She also offered an hour of free cleaning followed by discounted hours at $100. I probably need 3 hours of free (actual) cleaning to make up for the time the crew spent obviously NOT cleaning my house. I would’ve been ok with the price and time if things were spotless. It is a pity, because if this went well I would’ve hired them for a regular monthly cleaning. This is probably for the best, as the hourly charge is a bit of a scam because, as they did with my home, they can move as slowly as they want to stretch out the time (another review also mentions this tactic).
Description of Work: Move-in Deep Cleaning

Rating CategoryRating out of 5
quality
2.0
value
1.0
professionalism
3.0
responsiveness
5.0
punctuality
5.0

$750

Response from Heart & Saul Cleaning Service Inc
We always strive to be better.

shalom E.
06/2020
5.0
carpet cleaners, house cleaning, window cleaning
  + 1 more
Sue was extremely accommodating with the scheduling. The cleaning was very thorough and professional. Would highly recommend.
Description of Work: Post construction residential cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$600

Response from Heart & Saul Cleaning Service Inc
Thank you so much for your kind review. It was our pleasure. Enjoy your new home!

Margaret W.
06/2020
5.0
house cleaning
  + -1 more
I feel like I have my home back 😊. Professional, friendly, and punctual. My home is sparkling from floor to ceiling. I’m so happy and will definitely be having them back on a recurring basis.
Description of Work: Deep Clean

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for taking the time to give us review. Looking forward to seeing you again.

Michel B.
10/2019
5.0
house cleaning
  + -1 more
Excellent. They did an amazing job on a very difficult job! Owners came by 2x's to check on the ladies progress. They were very concerned that the work was up to expectations.
Description of Work: Full house cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Kathy D.
09/2019
5.0
house cleaning, window cleaning
  + 0 more
Wonderful. They arrived on time and did a thorough walk through prior to starting. Received a call from the owner during the day asking how everything was going. Did an excellent job. The owners returned at the end of the job and did a walk through to make sure everything was done. They were there longer than I thought, so the cost was higher than I thought it would be. It was expensive, but they did an outstanding job.
Description of Work: Thorough cleaning prior to putting our house on the market

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,150

Response from Heart & Saul Cleaning Service Inc
Thank you so much for you review. We greatly appreciate it.

Patricia B.
09/2019
5.0
house cleaning
  + -1 more
I’ve used Heart and Saul for a number of years. They always show up as expected and do a very thorough job. When I need an extra off schedule cleaning they always accommodate. I highly recommend them!
Description of Work: Regular housekeeping

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$240

Response from Heart & Saul Cleaning Service Inc
Thank you [Member Name Removed] for being a loyal customer and taking the time to give us a review.

PIA P.
09/2019
5.0
house cleaning
  + -1 more
I have been using Heart and Soul for over 4 years. They clean my house every two weeks. I am never disappointed. They do a terrific job. Are kind to my dog. I completely trust them. I’ll never switch even though I know that there are cheaper cleaning services I could use.
Description of Work: General housecleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you for your kind review and being a loyal customer of ours.

Rosemarie M.
09/2019
5.0
house cleaning
  + -1 more
I have used Heart and Saul Cleaning services many times over the years. 2-3 ladies provide excellent work. I am usually home but I know I don’t have to be. I have complete confidence in their trustworthiness. Usually for 2 hours.
Description of Work: Home cleaning

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from Heart & Saul Cleaning Service Inc
Thank you so much for taking the time to give us a review.

Sue Ann Z.
09/2019
5.0
house cleaning
  + -1 more
I have been using Heart and Saul for over a decade. They are always friendly, polite and extremely thorough when cleaning my home. Working with Susan has been a delight, she is always willing to accommodate date changes and special requests. I would highly recommend them!
Description of Work: Housecleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you (Member Information Removed) for your review and being a loyal customer of ours. Always a pleasure.

DONALD B.
09/2019
5.0
house cleaning
  + -1 more
Initial House cleaning was exceptional. Follow up biweekly cleanings have continued to be thorough, meticulous, and done with great care and finesse. The owners, Sue and Herman have personally visited and called our home to be certain that we were satisfied. We found them to be very professional and trustworthy. A highly recommended cleaning service.
Description of Work: First Deep Cleaning then Biweekly Cleaning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from Heart & Saul Cleaning Service Inc
Thank you so much for your kind review.

Contact information

10 Mase Rd, Lake Hopatcong, NJ 07849

http://www.heartandsaul.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM

Licensing

Bonded

Insured

Licensed*

Eco-friendly Accreditations

LEED Accredited Professional
No
Energy Star Partner
No
EPA Lead-Safe Certified
No
Use Green Products or Work Practices
Yes
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

House Cleaning,
Window Cleaning,
Carpet Cleaning

FAQ

Heart & Saul Cleaning Service Inc is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 7:00 PM

Heart & Saul Cleaning Service Inc accepts the following forms of payment: Check
Yes, Heart & Saul Cleaning Service Inc offers free project estimates.
Yes, Heart & Saul Cleaning Service Inc offers eco-friendly accreditations.
No, Heart & Saul Cleaning Service Inc does not offer a senior discount.
Yes, Heart & Saul Cleaning Service Inc offers emergency services.
No, Heart & Saul Cleaning Service Inc does not offer warranties.
Heart & Saul Cleaning Service Inc offers the following services: Full Service Residential & Commercial Cleaning, Construction Clean-Up, Window Cleaning, Carpet Cleaning, Rubbish Removal, Move In/Move Out Service, Emergency Services & Housecleaning Weekly, Bi-Weekly, Monthly & Daily.

Contact information

10 Mase Rd, Lake Hopatcong, NJ 07849

http://www.heartandsaul.com

Service hours

Sunday:
Closed
Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 7:00 PM