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North Jersey Pump Co Inc

Wells and Pumps, Pool and Spa Service

About us

Family owned & operated for over 50 years. Offering our customers the very best service in well pumps, well tanks, and sump pumps. Call us for speedy and professional service!

Business highlights

Emergency Services Offered

Services we offer

Residential and commercial repair & maintainance of pumps, tanks, sump pumps, booster pumps & water holding tanks.

Services we don't offer

Plumbing and do not pump out septic systems.

Amenities

Warranties
Yes
Emergency Services
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.922 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
95%
4
0%
3
5%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
4.9
responsiveness
4.9
punctuality
4.9
Showing 1-22 of 22 reviews

RIchard H.
09/2019
5.0
wells
  + -1 more
These guys are terrific! On Labor Day a wire friend on the pressure switch to our well. That means no water. We called them, and even though they're 40 minutes away, they came right over and fixed it for a very reasonable price. A completely satisfied customer!
Description of Work: No water from our well

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Joy W.
11/2018
5.0
wells
  + -1 more
Of course my pump failed on a Sunday afternoon. I called North Jersey Pump and received a return call that night. They were here first thing Monday morning and were somehow able to rewire the pump so I had water, but a replacement was inevitable. They had to remove a part of my brick walkway and deck stairs so they could dig (by shovel) to locate the well 4 or 5 feet underground. They were careful to limit their work area and thankfully did not have to disturb the Belgian block or driveway. The pump and an indoor tank was replaced 2 days later after bad weather passed. I was frequently updated during the day with their progress. I am so glad my equipment is updated. The well head is above ground now and the new tank in my basement is a much more efficient set up. Thanks, guys, for getting us up and running again!
Description of Work: Ancient pump and tank replacement

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,500

Harvey S.
08/2018
5.0
wells
  + -1 more
Rick came out. He checked all the components. Found that fuse had blown. Replaced and pump was working. However, he noted that control box was installed 1989 -- and had issues. Recommended replacement --- which I approved. He was very knowledgable. I would highly recommen this company.
Description of Work: Well pump not working. Had just replaced fuses.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Response from North Jersey Pump Co Inc
Thank You for taking your time to write this review. We are so happy we were able to meet your expectations. Please feel free to contact us with any questions. Thank You North Jersey Pump Co 973-838-0900

Lawrence M.
10/2017
5.0
wells
  + -1 more
Perfectly. Ted came promptly to provide a quote and describe exactly what would be done. Responded quickly when I had additional questions. The office staff was great, too. Informative and responsive. He and his very polite team came on time, did a professional job, and cleaned up fully on completion. Ted showed me the pump, pipe, wiring, and cap assembly before he installed it. Very clean job. Gave a good assessment of the state of the well. Spent the time afterwards to make sure everything worked perfectly. Great team. Great experience. I highly recommend them.
Description of Work: Replacement of submersible well pump and piping.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Michael M.
10/2017
5.0
wells
  + -1 more
I was told I would be called in the AM. Did not receive a call, so I called them and the woman forwarded my call. The gentleman stated he had had a medical emergency in the morning. Three men arrived in the afternoon and worked ceaselessly until the well was repaired.... even through a rainstorm. They were professional, hard working and cleaned up the yard well. I am very satisfied with the result and would definitely hire them again if necessary.
Description of Work: Failed foot valve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
3.0

Yes, I recommend this pro
$650

Response from North Jersey Pump Co Inc
Thank you so much for taking the time to write your review. We are glad you were happy with the job. Again we are sorry about the issue with the timing. Unfortunately sometimes emergency no water calls come up. We are very sorry about the communication problem. I hope next time the experience is better.

Joshua J.
07/2016
3.0
pool cleaners, wells
  + 0 more
They were okay. Their service was good except that they came out and repaired the well one day, but then as they were leaving, their repair truck took a large branch off of one of my wife’s favorite fruit tree. That sort of left a sour taste in our mouth. Other than that they were fine. They didn't stop at all. They kept driving and going.
Description of Work: We've had our well for our residence repaired from North Jersey Pump Company.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
3.0
responsiveness
3.0
punctuality
4.0

$640

Rick M.
12/2015
5.0
wells
  + -1 more
I can't speak any higher about the service provided. I called, and within 35mins there was somebody at my house. This wasn't an emergency call. Our water pressure was slowly cycling on and off, pressure gauge was no longer any good, and the water tank although working, was at the end of it's life. This repair could have been very expensive, but I was amazed at how I wasn't up-sold to more expensive solution. Ended up paying $150 - an absolute bargain! All told, the job took 50 min plus 70 min round trip to get here, plus parts! Way to go! Great to find a company that is experienced, has good old fashioned integrity and values its customer base. Got sold what we needed and a job very well done. Perfect. Perfect. Perfect.
Description of Work: Diagnosed and fixed problem in my water system to as-new condition.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Keira C.
07/2015
5.0
wells
  + -1 more
unknown
Description of Work: The pump for the well kept cycling on/off. The discovered it was low on pressure. They drained the pump and add pressure. All went well. Advised it might last a short time and it would be likely that I would have to replace the tank.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Barry S.
05/2015
5.0
wells
  + -1 more
they did an excellent job. Very prompt and on time, very nice to talk to and responded quickly to my problem.
Description of Work: they replaced my well water tank and my well pump

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,300

Response from North Jersey Pump Co Inc
Thank you for giving us the opportunity to service your well system Any help we can be in the future please do not hesitate to contact us. Thank you for your time completing this review. Sincerely, North Jersey Pump Company

Greg D.
05/2015
5.0
wells
  + -1 more
When I called North Jersey Pump last week my well had stopped working. To make things even worse, my well head is buried underground. Ted from North Jersey arrived on-time and was extremely professional. He replaced my control box which is very reasonable in cost, when I was thinking I might be in for a new well pump and thousands of dollars in cost. After the repair, Ted went the extra distance, by tracking and locating my well head. He then went across the street to my business and evaluated and provided an estimate for another well and pump system that is in need of repair. I will be hiring North Jersey Pump for all my future repairs. Reliable, professional, and honest.
Description of Work: Repaired my well pump motor

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Response from North Jersey Pump Co Inc
It was a pleasure to service your well system. Thank you for taking the time to write this kind review. We will be there to help you with any future needs. Thank You North Jersey Pump Company

shirley D.
12/2014
5.0
wells
  + -1 more
unknown
Description of Work: North Jersey came to look at a well pump that I was positive needed replacement. Fortunately, they were very honest and charged me a small fee to repair a pressure switch. They arrived at my house just an hour after I called and got my water service restored.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$168

Response from North Jersey Pump Co Inc
Thank You for taking time from your schedule to post this review. It was our pleasure to help get you back into water. Please feel free to contact us with any futher issues. Have a great holiday! North Jersey Pump Company

Tarquin P.
10/2014
5.0
wells
  + -1 more
they came out to my house and did the work quickly and professionally. I would use them again.
Description of Work: installed new water pump.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Response from North Jersey Pump Co Inc
It was our pleasure working with you. Anything we can help you with in the future please contact us. Thank you North Jersey Pump Company

Don D.
09/2014
5.0
wells
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$950

Response from North Jersey Pump Co Inc
Thank you for taking the time to review our company. We take pride in customer satisfaction. Thank you for letting us service your well system. Anything we can do please contact us. North Jersey Pump Company

Renata H.
06/2014
5.0
wells
  + -1 more
unknown
Description of Work: We live in an area where we have to rely on our own well and the rest of the water supply set up, so we naturally called North Jersey Pump, who put in our well pump several years ago when something new went wrong. This time it was the water holding tank, the mechanism that provides pressure, that failed. It was about 20+ years old, put in by prior owners, and that size is no longer available. NJP came out next day to give us an estimate of $900, based on the size of the tank, plus where the fittings were located that connected to current tank, since that would require less other work. I did some research and was surprised at the cost since these tanks run for about $300 ea, plus estimate 4 hours of work - still seemed too much. We shopped around, and got another estimate within $20 of the first from another large plumbing company nearby. Last resort was our usual plumber who was very busy and referred us, back, to North Jersey Pump. He also agreed with the cost, explaining that the various valves, fittings etc. is what adds to the cost. We got an additional $50 off due to Angie's List coupon which company was happy to take. They came at 8am on the dot on Saturday morning day after we decided and fixed everything. I can once again enjoy full showers, without having to wait with a soapy head for water to re-pressurize. Thank you, North Jersey Pump - for your timeliness, honesty and great work. Oh - they did a great job with our well pump and we recommended them to our neighbor who was having problems at the same time.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Response from North Jersey Pump Co Inc
Thank you very much for taking time from your busy schedule to fill out this review. It was a pleasure working with you and we look forward to working together in the future. Anything we can do for you please do not hesitate to call!! North Jersey Pump Company

Len M.
06/2014
5.0
wells
  + -1 more
North Jersey Pump has been my well and pump company since 1972. They are very responsive whenever the pump fails and always restored my water quickly. This time the well had been pumping much slower lately. As a test, they bypassed the old galvanized pipe into the basement with a garden hose directly to the water tank and it showed that the pipe was corroded and restricting the flow rate. I will be replacing the pipe to prevent complete loss of water in the future and undue strain on my pump. This was all done in less than an hour and I am relieved that my well is OK and it is just the pipe.
Description of Work: Assess poor pumping performance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$125

Response from North Jersey Pump Co Inc
Thank you for taking the time to post this review. It has been our pleasure to service our well system for so many years. Please contact us anytime if we can be of service.

Alexandra S.
05/2014
5.0
wells
  + -1 more
It is a very good company. They were here, they were thorough therefore i couldn't find somebody else. I would highly recommend them.
Description of Work: North Jersey Pump changed the pump for my well last year.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Response from North Jersey Pump Co Inc
Thank you for taking time to review our company. We take pride in making sure our customers are satisfied!!

Karen N.
04/2014
5.0
wells
  + -1 more
unknown
Description of Work: Replaced well water holding tank and replaced piping to the water treatment system. They were professional, knowledgable and very helpful!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from North Jersey Pump Co Inc
Thank you so much for taking the time to review us. It was a pleasure working with you. Any thing we can help with please contact us anytime.

Isabel F.
04/2014
5.0
wells
  + -1 more
Our aging well pump broke during my morning shower; very inconvenient. My husband called North Jersey Pump Co. They came right away, assessed the situation and recommended we change from a jet pump to a submersible pump system. They have the needed equipment in stock and are able to remedy a 'no water' situation same day. They are professional and courteous and the job invoice contains all necessary details in case of future needs or questions. The job included warrantees on parts, labor and the pump itself. I am very pleased with their service and responsiveness and recommend them to anyone in a situation where time is of the essence, you need the job done right and done right now.
Description of Work: North Jersey Pump switched out our deep well jet pump with a submersible pump system.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,500

Response from North Jersey Pump Co Inc
Thank you for taking the time to write this wonderful review. It was our pleasure to work with you. Please let us know if we can be of service in the future.

DR SANDY C.
09/2013
5.0
wells
  + -1 more
I HAD NO WATER SAT. NIGHT AND STARTED TO CALL AROUND TO DIFFERENT COMPAINES IN THE PHONE BOOK NONE WANTED TO COME OUT THAT NIGHT EXCEPT NORTH JERSEY PUMP. HE ARRIVED AND IT WAS DARK HE CHECKED OVER THE SYSTEM AND THEN TOLD ME WHAT WAS WRONG. HE EXPLAINED WHY HE WAS REPLACING CERTAIN ITEMS AND GAVE ME THE CHANGE TO DECIDED WHAT I COULD UPGRADE TO IMPROVE THE ORIGINAL SYSTEM BUT WAS NOT NECESSARY TO GET ME BACK INTO WATER; BUT TO GIVE ME A BETTER WORKING SYSTEM THEN WHAT I HAD NOW. I THOUGHT THIS WAS GREAT THAT I WAS TOLD WHAT I NEEDED AND GIVEN OTHER CHOICES THAT WOULD UPGRADE THE SYSTEM WHILE HE HAD THE OLD SYSTEM TAKEN APART SO THAT IT WOULD HAVE A BETTER AND LONGER LIFE ONCE REPAIRED. IT IS REFRESHING TO HAVE A CONTRACTOR EXPLAIN EVERYTHING THAT IS GOING ON AND WHY CERTAINS THINGS SHOULD BE DONE OVER OVERS. AND MOST OF ALL I COULD MAKE INFORMED DECISION AS TO HOW MY MONEY IS BEING SPENT RATHER THEN GET HIT WITH A HUGE BILL AT THE END THAT I HAVE NO IDEA WHAT THEY DID OR WHY. THESE GUYS WERE JUST GREAT! POLITE, AND BUSTED THEIR HUMPS ON SUNDAY WHEN THEY CAME BACK IN THAT 100 DEGREE TEMPETURE. I WOULD RECOMMEND THEM TO ANYONE THAT HAS A WELL; A SEPTIC SYSTEM; SUMP PUMPS. THIS COMPANY DOES ALL TYPES OF COLD WATER PUMPING SYSTEMS EXCEPT SWIMMING POOLS.
Description of Work: HAD NO WATER! I AM NEW IN THE AREA AND COULD NOT FIND ANY WATER PUMP COMPANIES TO COME OUT ON A SATURDAYDAY. CALLED NORTH JERSEY PUMP SPOKE WITH THEIR MECHANIC ON CALL AND HE WAS AT MY HOME IN 45 MINUTES. THEY INSTALLED A COMPLETE NEW SUBMERSIBLE PUMPING SYSTEM AND HOLDING TANK AND I WAS BACK INTO WATER WITH GREAT PRESSURE. IT WAS GREAT ESPECIALLY WITH THREE KIDS THEY WERE ALL HAPPY AGAIN AND CLEAN.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$2,200

Radoslav Z.
08/2013
5.0
wells
  + -1 more
This really is a great company to work with. Woke up one morning to no water in the house and they came as soon as possible to correct the issue. Gave us an estimate based on the different factor that could have gone wrong and came in at that price. Basically they were there when they said they would be there, worked diligently to correct our issue, and on top of that fixed a difficult leak that spring up in a tight crawlspace.
Description of Work: Replaced Well Pump and fixed leaks in line.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,800

randy K.
11/2012
5.0
wells
  + -1 more
I had very little water pressure in my house. My plumber told me it was a problem with the well. I called NJ Pump, and they came by and told me that it would cost between $400 and $1,700, depending on the severity of the problem. The guy (I forget his name, but he was awesome) invited me outside to see what he was doing. Fortunately, it was a simple and quick fix, and only cost me $275. how often does a service provider come under the low end of their guesstimate? I was pleasantly surprised, and now I have great water pressure.
Description of Work: I had very low water pressure from the well. They fixed that.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$275

kenneth S.
06/2012
5.0
wells
  + -1 more
We had a close lightining strike that took out a lot of electrical deiveces in our home. North jersey pump came out quickly and replaced the damaged items and helped us to deal with the insurance company. These guys are pros and they were a pleasure to deal with.
Description of Work: Our pressure switch, well pump, piping and wire were replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$1,700

    Contact information

    136 Lincoln Rd, Kinnelon, NJ 07405

    northjerseypumpcompany.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM

    Licensing

    Insured

    Licensed*

    Trade License Number
    0001943
    Trade License Locale
    NJ
    Trade License Authority
    New Jersey Division Of Consumer Affairs
    Trade License Expiration
    06/30/2026
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Wells and Pumps,
    Pool and Spa Service

    FAQ

    North Jersey Pump Co Inc is currently rated 4.9 overall out of 5.

    Sunday: 12:00 AM - 12:00 AM

    Monday: 12:00 AM - 12:00 AM

    Tuesday: 12:00 AM - 12:00 AM

    Wednesday: 12:00 AM - 12:00 AM

    Thursday: 12:00 AM - 12:00 AM

    Friday: 12:00 AM - 12:00 AM

    Saturday: 12:00 AM - 12:00 AM

    North Jersey Pump Co Inc accepts the following forms of payment: Check,Discover,MasterCard,Visa
    No, North Jersey Pump Co Inc does not offer free project estimates.
    No, North Jersey Pump Co Inc does not offer eco-friendly accreditations.
    No, North Jersey Pump Co Inc does not offer a senior discount.
    Yes, North Jersey Pump Co Inc offers emergency services.
    Yes, North Jersey Pump Co Inc offers warranties.
    North Jersey Pump Co Inc offers the following services: Residential and commercial repair & maintainance of pumps, tanks, sump pumps, booster pumps & water holding tanks.
    Plumbing and do not pump out septic systems.

    Contact information

    136 Lincoln Rd, Kinnelon, NJ 07405

    northjerseypumpcompany.com

    Service hours

    Sunday:
    12:00 AM - 12:00 AM
    Monday:
    12:00 AM - 12:00 AM
    Tuesday:
    12:00 AM - 12:00 AM
    Wednesday:
    12:00 AM - 12:00 AM
    Thursday:
    12:00 AM - 12:00 AM
    Friday:
    12:00 AM - 12:00 AM
    Saturday:
    12:00 AM - 12:00 AM