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Comfort Specialists LLC

Heating and Air Conditioning, Plumbing

About us

Since 2008, Comfort Specialists has been taking care of the indoor comfort of residential, commercial, and industrial customers throughout Morris County. Conveniently based in Kenvil, the company offers a wide range of heating, cooling, and electrical services including system repair, replacement, and maintenance. There is nothing that the company’s team cannot solve. In fact, customers keep coming back to Comfort Specialists for heating or air conditioning issues other service companies thought impossible. Energy-efficient and trusted products from industry-leading brands like Amana, American Standard, Carrier, Goodman, Rheem, Rudd, Sears, and more are also available. Call now to request prompt, reliable heating and AC services in Kenvil and all of Morris County. Comfort Specialists accommodates immediate same-day and emergency service 24/7.

Business highlights

16 years of trusted experience

Services we offer

AC Installation & Replacement, AC Repairs & Maintenance, Heater Installation & Replacement, Heater Repair & Maintenance

Amenities

Senior Discount

10%



Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

5.011 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.9
punctuality
5.0
Showing 1-11 of 11 reviews

Melanie W.
01/2019
5.0
heating & air conditioning/hvac
  + -1 more
They kept in contact before arriving. Called when 10 minutes away. Showed up early afternoon. I had called at 6am and left message. He had to go get a part one hour away. Boiler was up and running by 3pm. I have used them before at another address. Always do an excellent job.
Description of Work: No heat. Old boiler. Cold day. Boiler needed two parts replaced.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Melanie W.
10/2018
5.0
heating & air conditioning/hvac
  + -1 more
Great. Technician checked the system thoroughly and gave detailed explanation of how things work. Weeks later, a plumber accidentally put the pilot light out shutting down the system. Technician returned and took care to light it and explained how to do it ourselves in the future.
Description of Work: Cleaning and general maintenance of boiler

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Claudia L.
09/2016
5.0
heating & air conditioning/hvac
  + -1 more
We were recommended Comfort Specialists by our realtor after we received the buyers home inspection. We needed a quick closing so the issues with the boiler and AC were the only things holding us up. They sent out 1 tech and he was able to take care of the AC issues and the boiler all in the same day, about 4 hours of work. It was helpful they offered to come out at 530 so I didn't have to leave work early as I had already burned up so many vacation days with the process of selling and buying a house. Overall it went smooth and would use them again.
Description of Work: Selling our house and home inspector found some problems with our boiler and our air conditioning

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$340

Jack K.
11/2015
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Specialists was great. They installed a new furnace for us. They were very neat and careful especially that they had to go through our finished basement. . They went over everything with us about the new unit . I am going to have them install our AC system next season! Highly recommend.
Description of Work: Removed old gas furnace and installed a new one.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$3,800

BRIAN H.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
+ live person answered phone and was able to discuss situation + dispatched a service guy + very professional.
Description of Work: got gas furnace running for tenants who let me know last minute on a saturday

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

Jack K.
01/2015
5.0
heating & air conditioning/hvac
  + -1 more
We had a big party planned on New Years Eve and in the morning we awoke to no heat on the first floor of our house. I called numerous heating contractors to which none got back to me. Finally, I called Comfort Specialists and Chris the owner answered. He said he had to finish up the call he was on and promised that we will be the next one on his schedule. He arrived promptly as promised. He diagnosed the problem quickly explained that the first floor zone valve was bad and replaced it. His quick response and great service saved our celebration with family and friends. From now on Comfort Specialists is on our speed dial for all our heating and cooling needs. John and Sheila Foster Morristown, NJ
Description of Work: Had no heat on New Years Eve.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$350

Shaun S.
10/2013
5.0
heating & air conditioning/hvac
  + -1 more
We actually have two units, and one of them was broken. So we put up with the broken unit as the other one was still working, but it couldn't keep up after a while. We decided to call Comfort Specialists and they came the next day after hours (it was closer to 8:00 PM). I was glad they could even make it that day and Chris was able to diagnose the problem and started to call a few suppliers for the part. We later found out that the part was not available locally and he was going to check a central warehouse and pick it up the next day. Anyway, it turns out he had to order it from the manufacturer and it took over 8 days to arrive. After it arrived at his location, he delivered it after his other jobs (it was close to 8 PM when he dropped it off) and would come back to install it the next day. The next day, two workers came to install it and test it. At the end, he only charged us for the part and for the diagnosis. We thought we'd pay for additional labor as well. Overall, they are very professional and honest with their customers.
Description of Work: We called for them to check out a central air unit that stopped working one day. They came the next day to diagnose it and ordered a part (the blower motor) that was broken. After the part arrived, they came back to install and test it. It was delayed because the part was not in stock and we had to get it shipped. Overall, very good service.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$1,205

Jack K.
08/2013
5.0
heating & air conditioning/hvac
  + -1 more
Comfort Specialists did a great job replacing my old AC units. They were prompt neat and very professional. All the guys were very courteous, respectful and answered all my questions. I've used Comfort Specialists for all my heating and cooling needs for the past four years and have always been very happy with their work as well as with their reasonable rates. Since being without power for two weeks due to Hurricane Sandy I am planning to have a whole house generator installed....I would not consider hiring anyone else except Comfort Specialists to do the install for me.
Description of Work: Replace my 2 3 ton AC condenser units approximately 25 years old.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$8,500

Claudia L.
03/2013
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
Comfort specialists fixed a system I thought needed replacing which would have cost $9000
Description of Work: I called comfort specialists for an estimate for a new system. I spoke to the owner Chris. He asked why we needed a new unit and I told him how we had multiple problems with our boiler. Our existing service company sent out 4 techs 5 different times and ultimately decided we needed a new unit because the heat exchanger was cracked. So Chris came out for the estimate for a new system, but he kept trying to figure out why region oil could not find the problem. On the estimate he went out to his truck and got some tools and said he didn't think our heat exchanger was cracked and wanted to prove that. After a test he said he thinks he could fix it. We scheduled a time for the repair. For $450 he repaired our boiler. We had gotten 2 quoted for over $9000 to get a new unit! So if I didn't call comfort specialists I would have forked over $9000 for a new boiler that Chris repaired for $450. Can't beat that!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Response from Comfort Specialists LLC
We've found that sometimes companies and technicians use "cracked heat exchanger" as a means to condemn a unit. A simple combustion test is the best way to confirm if heat exchanger has been compromised. The unit is near the end of its life cycle but properly diagnosing the problem and offering an inexpensive fix should give you time to make an informed and financially comfortable decision. I'm just glad we were able to help. We consider ourselves HVAC and electrical geeks. Our pride is on the line with every call we do. We always seek a repair first and try to get to the root of the problem first before suggesting a whole new system. It would be a bad day for me to take one of my service trucks to the repair shop and be told I need a new truck. So we try to keep good karma by offering honesty.

Claudia L.
03/2013
5.0
heating & air conditioning/hvac
  + -1 more
Excellent. I feel like he saved us from this big oil company that wanted to suck us dry of money.
Description of Work: I called comfort specialists for an estimate for a new system. I spoke to the owner Chris. He asked why we needed a new unit and I told him how we had multiple problems with our boiler. Our existing service company sent out 4 techs 5 different times and ultimately decided we needed a new unit because the heat exchanger was cracked. So Chris came out for the estimate for a new system, but he kept trying to figure out why region oil could not find the problem. On the estimate he went out to his truck and got some tools and said he didn't think our heat exchanger was cracked and wanted to prove that. After a test he said he thinks he could fix it. We scheduled a time for the repair. For $450 he repaired our boiler. We had gotten 2 quoted for over $9000 to get a new unit! So if I didn't call comfort specialists I would have forked over $9000 for a new boiler that Chris repaired for $450. Can't beat that!

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$450

Bill M.
08/2012
5.0
heating & air conditioning/hvac
  + -1 more
I like everything about them. They are an A in everything.
Description of Work: I activated our service contract with Comfort Specialists LLC 3 weeks ago.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$370

    Contact information


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day

    Licensing

    Licensed*

    Trade License Number
    13VH04755600
    Trade License Expiration
    03/31/2019
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Heating and Air Conditioning,
    Plumbing

    FAQ

    Comfort Specialists LLC is currently rated 5 overall out of 5.

    Sunday: Open All Day

    Monday: Open All Day

    Tuesday: Open All Day

    Wednesday: Open All Day

    Thursday: Open All Day

    Friday: Open All Day

    Saturday: Open All Day

    Comfort Specialists LLC accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
    No, Comfort Specialists LLC does not offer free project estimates.
    No, Comfort Specialists LLC does not offer eco-friendly accreditations.
    Yes, Comfort Specialists LLC offers a 10% senior discount.
    No, Comfort Specialists LLC does not offer emergency services.
    No, Comfort Specialists LLC does not offer warranties.
    Comfort Specialists LLC offers the following services: AC Installation & Replacement, AC Repairs & Maintenance, Heater Installation & Replacement, Heater Repair & Maintenance

    Contact information


    Service hours

    Sunday:
    Open All Day
    Monday:
    Open All Day
    Tuesday:
    Open All Day
    Wednesday:
    Open All Day
    Thursday:
    Open All Day
    Friday:
    Open All Day
    Saturday:
    Open All Day