Decks by Murray LLC is a Veteran owned and family ran Custom Deck Building and Home Improvement Company. We are fully licensed and insured. Customer service is of the highest priority with a 5 Star rating and Accredited by the Better Business Bureau we strive to provide the highest quality of work and display good ethics.
Our goal is to be a support for our client every step of the way through their improvement journey and develop long term relationships. Seeing our customers home improvement dreams come to life makes what we do a rewarding experience.
Ralph J. Murray Jr. Owner
Hired for patio enclosure so deck experience may be different. They made some basic construction mistakes that I had to point out. For example no gasket between frame and bluestone base, no water proofing of window sills, left upper edge of windows unsecured to frame, etc. They did address all of the issues when it was pointed out to them but unless you are knowledgeable and vigilant these minor mistakes could result in very costly repairs down the road. The work took 3 months with a lot of unnecessary delays. For example windows and door left sitting on my patio for a week before installing it. Then they came for half a day and left the door another week. Knowing they were a small business I paid for the windows/door and material upfront, about 50%, which was probably a mistake on my part. In the end the enclosure did end up being very well done and after a few months there have been no issues. I would not recommend Murray unless you are willing to micromanage your project.
Rating Category
Rating out of 5
quality
3.0
value
3.0
responsiveness
3.0
$22,000
John M.
04/2023
5.0
Needed a new deck installed quickly before putting house on the market. Obtained several quotes to build a 10 x 16 ft deck and Ralph's company was the only one who gave a written quote for the work. No questionable verbals. His quote also was very reasonable. Ralph's team started the work quickly and handled all the permit paperwork. His team finished the job in about 3 days. Very satisfied with how the deck turned out. Would use his team again.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$8,300
Mike P.
02/2023
5.0
Working with Ralph, the owner of Decks by Murry, and his crew of professional installation craftsman was a PLEASURE!! Every aspect of my deck replacement project from initial estimates, drawings, demolition of part of the old deck, actual reconstruction and final completion of the project was executed with precision with total focus on customer satisfaction. A JOB WELL DONE for SURE !! I was so impressed with the quality of work by Decks by Murry, that I plan on using them for any other projects that come up. Mike P
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Norma D.
01/2023
5.0
Decks by Murray brought the design my husband & I had to life. We are love our custom deck and now enjoy being in out backyard.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$500,000
Debbie B.
01/2023
5.0
Ralph abided by his detailed contract and always advised if additional services/costs were necessary before taking any action. His crew is exemplary; very skilled, professional, congenial (answered queries from residents), and responsible. They know decks and they are trouble shooters as they rectified multiple problems that other contractors had missed. Decks are their specialty for sure!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gene C.
12/2021
2.0
He does not respond in a timely manner to my communications, emails or phone messages. He has failed multiple inspections, he has requested more money for changes without completing the initial work that I paid him for. He started this job around July 8th 2021 and he never provided a date for an expected completion, I would like to know when my project will be completed.
Rating Category
Rating out of 5
quality
2.0
value
2.0
responsiveness
1.0
Jayne T.
01/2021
0.5
Communication is poor and he took a deposit without a written contract and has delayed start date multiple times.
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
Lorenzo T.
10/2020
5.0
Ralph was great. He communicated to me what can be done to repair and secure the project. Did a great job. Will use him again very soon. Thank you.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Loran .
02/2020
5.0
He's a good guy and independent.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Gary P.
02/2020
5.0
They are punctual, diligent, and accommodating with changes.