Ciel Power LLC

Jesse knew what he had to do & answered all our questions.

Jesse is friendly, professional, and very knowledgeable. He was thorough with his review of our house and provided great insight into the different data points that would be reviewed as part of our energy audit.

Very helpful and detailed explanations regarding our home energy inspection and ways to mitigate heating and cooling transfer. Worth every penny.

I highly recommend using Ciel to improve the efficiency and comfort of your home. The energy audit process is very thorough and they walked me through the suggested improvements in great detail. Ciel’s workmanship in completing the sealing and insulation was top notch…I’ve noticed significant improvement to the comfort of the home on recent hot days and expect to see big electric bill savings. Top to bottom, this was a great company to work with!

Ciel Power did an excellent job both assessing my house's energy needs and proposing an action plan where we focused on replacing the insulation first. They handled the grants and long term financing and made the project easy. I was really impressed with their communication both before and during the work. The team onsite was extremely professional, very clean and did a large amount of work in the 4 days the project took. I would happily do another project with them and expect to do some heat pump work in the future.

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Went very well. Looks great. This is the 2nd winter and they work well and look great.

They are fair and knowledgeable. They are professional.

Contacted Ciel Power after reading reviews on line about Indow Windows. They came the next week and measured the four windows and said it would take about 4-6 weeks from start to installation. It took a little longer, approximately 9 weeks, but they were installed recently and so far I am very pleased. I plan on doing more interior storm windows with this company.

It went great and they were very efficient. The guys who did the work were very clean and were very timely. They also did things were not apart of the contract but were necessary for the job, they really went above and beyond. They did a great job.

They quoted pricing for eligibility in the NJ state program. They were way more expensive then other quotes. I felt like pad numbers as they are aware of rebates and interest free loan. When I mentioned this to sales guy he explained their work was meticulous. Given that insulation is in my walls and boiler and water heater is in basement I will take my chances with another highly rated Angie's list provider and save HUGE $$$

Firstly I needed an engineer to discuss - they sent a sales man who did not know much of economics or engineering. Most of the inspection was visual and one blower test that maybe the only real test that took 10 min. So overall they could be done in about half hour - but as the state needs they took about 2 hrs. The key is this company is an insulation company and wants all the state funding towards insulation. So they proposed 15K of insulation work - and no negotiations on this. I said that state allows water heater/furnace/ac to be changed. These will be just add on as they will be general contractors for such work and outsource it after adding their commission. Their prices for furnace/heater is about twice my other quotes. These additions don't change their insulation calculation as that is their main profit line. What this means is their efficiency calculations is biased to insulation work. Efficiency due to better efficient energy equipment don't count. I asked him to reduce some of the insulation work and add the energy equipment and A/C. He says they wont make any money then !! So this and possibly the entire state home performance program seems to be a collusion between BPI and contractors at the expense of home owners - seems to have lot of kickback activity. You can easily get the performance improvements outside these approved contractors at half price - including the insulation work.

We had a good experience with them. Someone came in and did an evaluation and told us what we needed to have our house insulated and they were here for about a week or so and they just did a great job and we were happy with the result too. Our bill had been lowered and it did worked. The way that they have in New Jersey, you could get a state rebate so I think we paid $11,000 or $12000 but $5,000 we got back so I think we paid $7,000.

Ciel Power LLC was very good. They came and did a diagnostic of the house. They were very nice but some of the staff was very disruptive. But overall they gave us a professional presentation.

The inspector arrived on time and prepared the house for the audit by placing a large fan in the doorway and asked that all the doors and windows be closed. The fan then sucked air from the home to the outside which his gadget could interpret how well our house was sealed. What he did not anticipate was that the boiler activated at the same time to heat our hot water which caused a back draft and our basement rapidly filled with black smoke/exhaust until I hit the emergency shut off. The inspector then walked throughout the house with an infrared device that could determine where insulation was lacking. It was educational and he provided a few helpful words of advice. When he was done with the first floor he went off to the second floor and said that it was up to us if we wanted to follow but all his findings would be in a detailed report. He probably spent about 3 hrs doing his inspection which included a visual inspection of the entire house. Upon completion he said that someone from Ciel would contact us once the detailed report was prepared. The inspector was passionate about his job but there were many HVAC questions that we had that he was not able to answer. About 7 days later a rep contacted us and wanted a sit down to go over the report. Upon arrival what we received was a printed 8 page Power Point presentation that devoted 2 largely spaced non-detailed pages to our house - - the remaining pages were not specific to our house but were generalized and 4 of the pages were from their own website. The purpose of the visit turned out to be a sales call. They wanted to sell their services, i.e. insulation, HVAC, etc. The HVAC quote was over $4,000 more than the other quotes we received. We have yet to compare the quotes for the other services. Our complaint is that we never received a detailed report - - nor any report. What we ended up paying $99 for was essentially an estimate for services that a contractor could have provided at no cost.

They did take a little longer than planned, but overall the service was good. They did a thorough job.

Everything went better than anticipated.