VERIZON WIRELESS

Phone Service - Cellular, Phone Service - Landline, TV Service - Cable,



Accepted payment methods

MasterCard
Visa

Reviews

4.211 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
36%
4
45%
3
18%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.2
value
3.9
professionalism
4.4
responsiveness
4.3
punctuality
4.3
Showing 1-11 of 11 reviews

Lynda F.
05/2016
5.0
cell phone service
  + -1 more
.
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro
$175

Patricia N.
05/2016
5.0
internet service, cable tv service, landline phone service
  + 1 more
We have a service contract with them that is added into the bill. They are good.
Description of Work: I use Verizon for everything except the cell phone.
Rating CategoryRating out of 5
Yes, I recommend this pro

Sonya S.
06/2014
3.0
cell phone service
  + -1 more
I went in to purchase iPad mini and salesmen ignored me for sometime. Once they understood I was a big ticket customer they were more helpful. They began offering products that they did not have in stock. In my opinion the transaction dragged on much longer than necessary. Thereafter, I had to return to the store on 2 occasions for explanations and fixes for the iPad. The sales force is not particularly Edgar to help customers.
Description of Work: Purchased iPad mini w/ 32 gbytes memory

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$500

Nimrod D.
06/2012
5.0
internet service, cable tv service, landline phone service
  + 1 more
We have been with them for a long time because of trust and dependability. The quality of their service has been good so far.
Description of Work: I use Verizon Wireless internet and phone service. I also have my cable service with them.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$150

Irene B.
05/2012
4.0
internet service, cable tv service, cell phone service, landline phone service
  + 2 more
They have good quality and their service is good but they are pricey.
Description of Work: I use Verizon Wireless for my internet, cable service, home phone and cell phone.

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Pamela F.
05/2012
5.0
cell phone service
  + -1 more
I think they are great. They have great customer service. I like the phone service and the computer service. The only thing I don't have is the cable service from them. Their employees are just superb. I think the price is reasonable. I would use them again in the future.
Description of Work: I use Verizon Wireless for phone service. They were here to connect my computer.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

William K.
04/2012
4.0
cell phone service
  + -1 more
They're okay.
Description of Work: We use Verizon for our cell phone service. I have been with Verizon for over ten years.

Rating CategoryRating out of 5
quality
3.0
value
4.0
professionalism
4.0
responsiveness
3.0
punctuality
3.0

Yes, I recommend this pro
$1,000

Arch C.
03/2012
4.0
cell phone service
  + -1 more
I am pretty pleased with their service and I will use them again in the future.
Description of Work: I use Verizon Wireless for cell phone service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro

Yelena L.
09/2007
4.0
cell phone service
  + -1 more
I think their customer service department could use some help. There are times when there glitches and I find it difficult to contact them or get good help from them. I do like my cell phone and my particular plan includes my DSL fee. I have 2000 minutes per month.
Description of Work: I got my cell phone and service from Verizon Wireless.

Rating CategoryRating out of 5
quality
4.0
value
4.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$150

BETH H.
01/2006
3.0
computer repair
  + -1 more
THEY HAVE THE SAYING "WE NEVER STOP WORKING FOR YOU" BUT I THINK THEY SHOULD ALSO ADD "IT'S BECAUSE THEY NEVER FIX THE PROBLEM IN THE FIRST PLACE." WE WERE SUPPOSE TO BE ABLE TO TALK ON THE PHONE WHILE USING THE COMPUTER, BUT WE CAN'T AND THEY WON'T FIX IT. I AM VERY DISAPPOINTED IN THEIR SERVICE.
Description of Work: I NEEDED MY MODEM FIXED SO THAT I CAN TALK ON THE PHONE WHILE USING THE COMPUTER.

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$35

01/2006
4.0
computer repair
  + -1 more
THEY WERE VERY PUNCTUAL, RESPONSIVE AND ANSWERED ALL OF OUR QUESTIONS THEY WERE VERY KNOWLEDGEABLE AND VERY POLITE. THEY FINISHED THE JOB VERY QUICKLY.
Description of Work: THEY HOOKED OUR COMPUTER UP TO A DSL LINE.

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$15

    Contact information

    NEWPORT CENTER MALL, Jersey City, NJ 07302

    www.verizonwireless.com/?cmp=KNC-58100000004898211

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Service - Cellular,
    Phone Service - Landline,
    TV Service - Cable,
    Internet Service,
    Computer Repair

    FAQ

    VERIZON WIRELESS is currently rated 4.2 overall out of 5.
    VERIZON WIRELESS accepts the following forms of payment: MasterCard,Visa
    No, VERIZON WIRELESS does not offer free project estimates.
    No, VERIZON WIRELESS does not offer eco-friendly accreditations.
    No, VERIZON WIRELESS does not offer a senior discount.
    No, VERIZON WIRELESS does not offer emergency services.
    No, VERIZON WIRELESS does not offer warranties.

    Contact information

    NEWPORT CENTER MALL, Jersey City, NJ 07302

    www.verizonwireless.com/?cmp=KNC-58100000004898211