Jersey City Roof Repair

Everything went very well. He and his team were very professional and efficient. They got the job done and the roof has not leaked since they did the repair. Also, they did the work in less than perfect conditions because there was snow on the roof, which they had to remove before doing the job.

Very nicely, very informative and professional

I found mark on Google and called him right away. He answered and came over within 2 hours on a warm Saturday afternoon. He cleaned my gutter for free and gave me some recommendations. He then came back and examined my roof on Monday with more good news and a recommendation to have it sealed in the Fall. I have to say he was kind to my son (1 years old), my sister and myself. He put my worries at ease and was very compassionate about my situtation. I would absolutely recommend him and his team for roof repairs. I am a tough cookie and it is hard to get a five star rating from me but I gladly give one to Mark. it is rare in this day and age in business that yuou find someone like him.

Super responsive, very economical, and outstanding punctuality. Would highly recommend for any roofing job.

Mark was courteous, prompt with an available opening to perform the job, and easy to reach to discuss the work. I was concerned about the underground piping in the yard being clogged and backing up. I was also concerned about my foundation planting being damaged by the workmen. ( have had this problem with other contractors). Mark and his crew came while I was at work. They performed the expected work and left without leaving any trace they had been on the property. I was very grateful! I would definitely use this company again.

Mark is very experienced and confident with what he does. He is very responsive and on time. And his team did a perfect clean up after completing the job. His price is more reasonable comparing to others. Specifically, I would like to mention that Mark followed up with me for issues on the next raining day after the job was done. Most important to someone like me who is not handy at all, Mark provided me 15 years guarantee.

Called to get an estimate of roof repairs. Got a quote of $9,000 but the contractor never went up on the roof to see what the condition was. Told me he could see this from the ground and not worth his time to go up and see because he "has been doing this and knows what needs to be done". My roof is only 9 years old -not done by this company, but seems very high quote. Also he could not be bothered taking a ladder to check prior to quoting because "its a very high roof". Would not recommend. UPDATE 2-15-16 Follow up to my 01-15-16 review. I found a roofer who actually DID go up on the roof. $2500.00 and the job is completed. This company quoted $9,000 and would not go up to look at what was going on with my roof. Best advise hire a professional who is actually willing to go an look at what he is quoting on. I don't expect to snap my fingers and have people "risk their lives for free" I do expect that I hire and pay for a professional, that they know what they are doing and are going to give me a fair price for the job. This company has had a few similar write ups... My house is a typical 3 story Victorian, it not a skyscraper.. the roof is certainly not straight up like a wall. I had a complete new roof 9 years ago, have had people come to do chimney repairs, clean drains, etc. .. no one ever complained.. that's what roofers do, go up on the roof.. Since the roof is not that old, I was suspicious of the very high quote.. and then when I learned that he never actually went up I questioned this.. I had all the work done for less than 1/3 of what this company quoted, but never actually looked at. This speaks for itself.. I used Hudson County Roofers and was completely satisfied.

I reached out to this company to see if they would give me an estimate for a roof repair. In the interest of honesty I informed Mark that I'm getting bids from other companies. My exact words were: I'm looking for someone to do a good job for a fair price. I'm also trying to find a company that I can trust not to rip me off I'm looking to have this job completed soon and I'm getting bids for the job. Thank you very much for responding! I hope to see you Saturday He responded by saying---"Hmmm not a good way to start. We will have to pass on this opportunity because it seems you have not based your call on our reviews. I wish you the best of luck and a merry xmas. Thanks Mark" Unbelievable!!!!

We have a flat roof on an old brick house in Jersey City that began leaking into the attic. Mark did a great job assessing the current leak and potential future problems, then patching it all up. He worked throgh a rainstorm (a serious one, in surprised he could even see up there) and tracked the leak as it moved while patching. He came back the next day to add some more material and tar and followed up weeks later to check on the leak status. All around a good experience working w Mark.

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Arrived on time and completed the work as requested. Mark communicated well and was willing to discuss changes and recommend improvements.

From the get go communication was terrible. Guy said he was on the way, then showed up an hour and a half later. when I instructed him to ring door bell on the left, he proceed to ring the bell ten times. when I opened the door two less then thirty seconds after the first ring, I said was that necessary. he said well nothing.works in jersey city so I didn't know. I was thinking okay why would I tell u to ring the bell if it didn't work. after walking through the house without wiping his feet. but whatever, I can mop. he proceed to ask me if I owned the place. I answered yes. He then just started talking rudely. "oh congratulation, your a millionaire u can sell and.retire" he even.offered up a friend to buy my place, I then told him it was family home been.in my family for 100 years and no I wasn't selling. then he commented oh u must be polish. All this before he even looked at my roof. I have never been so insulted. made me glad I have security cameras and alarms. this guy made Mr terribly uncomfortable. when I asked him for an estimate, he proceeded to.say it would be thousands. still hadn't looked at the ten/twelve roof. then after he did while making another polish comment and again a millionaire comment told me he chooses his costumers and wouldn't fix my roof.....I said thanks.and.showed him out. then tried to text me with an estimate...yeah right. I wanted to write this so people would be ware this guy has a chip on his shoulder and is rude and disrespectful. not to mention completely judgmental. I've never had an experience like this. I don't want anyone else to either.

My roof is 20 years old and I believed it needed to be replaced before I had problems with it. I contacted Jersey City Roof Repair to inspect the roof and quote a price. Mark's assessment was that my roof was in fine shape and it may be ok for another 5 years. I absolutely trusted his inspection and appreciated his honesty. I will contact Mark when it is time to replace my roof in a few more years.

It's an old roof of 14+ so the work/maintenance is definitely needed. Mark took his time to explain what services he can provide to get the roof to a healthy level only AFTER considering the budget we can afford - this was a good approach for me. He was professional and patient with all my questions. Overall this initial experience was a good one. He promised to return with a quote for the work we agreed on needing to get done.

Our building is a Victorian house with a flat roof, and repairs can be quite complicated. Rain had leaked repeatedly from the roof through the ceiling and walls of the top two floors of the four story building. This was not a normal leak; it was full-on flooding. After our initial roofer proved to be unreliable and incapable of fixing our emergency problem, we decided to find someone new. We contacted five potential roofers. Three contractors returned our call and provided quotes. Mark’s evaluation of the situation by far exceeded the others. While it was the most expensive option, it was also the most comprehensive, and best of all, he guaranteed to fix the leak. His confidence that he could stop the extreme (and continuing) water damage was the reason our homeowner’s association decided to proceed with him. He committed to being on-site as soon as possible in order assess the unfolding situation and ultimately identified the true cause of the leak. Mark’s customer service was superlative. He was pretty much always available by email, text or phone. If he would not be available, he let us know ahead of time. He prioritized our building because we had a newborn on the top floor, and after we hired him he got to work the very next day. When we experienced some additional leaks during the repair process, he responded to messages starting at 6:30 a.m. Mark took the time to explain the repair process along the way—educating us so that we knew exactly what he was doing and could feel confident about his work. The crew was awesome: punctual, respectful, nice and consistent (the same guys came every day—we’ve hired contractors in the past who used different guys on different days, but having the same crew on site ensured that they were familiar with our specific property and issues). We wholeheartedly recommend Mark and Jersey City Roof Repair.

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Mark took the time to fully understand what I and my house required, rather than just selling his preferred method of roofing. He was absolutely the best at explaining my options and what best fit my needs regarding current roof condition and budget. He even went as far as to explain, in detail (!), how I as a contractor (but not roofer) could do a proper installation. If I can afford not to undertake the hard work of DIY, I will definitely hire this company. As a contractor of almost 20 years, I can know a professional when I meet them. Mark has over 30 years experience, is licensed, bonded, and insured and offers warranties on his work. If you have any roofing project you must have Mark give you an honest appraisal and estimate. Google reviews indicate his finished product matches my impressions thus far.

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