Barbara does a great job cleaning and is very friendly and agreeable. She always shows up on time and stays as long as she needs to in order to finish. She is very good with my pets, which was the initial selling point. I have now given her a key and trust her completely to clean when I"m not home.
Description of Work: Barbara cleans my house every two weeks. I have a 3 br, 2 bath colonial.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Erica R.
12/2012
5.0
house cleaning
+ -1 more
Barbara first came to my home over the summer and gave me a very affordable estimate to clean my house for a party I was having. I have since hired her back to clean my house every two weeks. She does the basic tasks each time she comes, including a thorough bathroom cleaning, vacuuming the whole house, dusting, and a quick rinse of my floors. She cleans my toddlers room using non-toxic cleaners. And she organizes my ever present clutter! She is also great with my cats.
Description of Work: Full house cleaning of almost all rooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$62.5
Kimberly B.
05/2012
5.0
house cleaning
+ -1 more
We thought the house looked pretty clean when we closed on it, but we were shocked at how incredibly clean it was by the time Barbara was done. We're very happy with the work she did and plan to work out a schedule with her for regular cleaning.
Description of Work: Barbara cleaned our recently purchased house in preparation to move in. She cleaned three storeys including two full bathrooms.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Christin H.
02/2012
5.0
house cleaning
+ -1 more
.I found this company on Angie's List and they did an excellent job. I have tried to contact them but they have not responded so I have not been able to get a hold of them.
Description of Work: .I hired this company to clean my home and they charge me $25 per hour.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
1.0
punctuality
4.0
$25
Diane C.
01/2012
2.0
house cleaning
+ -1 more
Barbara Russo is actually a very nice lady. But my experience with her servicce was not the best. She came over at 9.30am and left just before 2pm. Her cleaning was overall not bad. She missed a few parts in the dusting area and wasn't always aware of putting things back in their correct places. The problem with this whole deal was that I paid $110.00 for a house cleaning, but she didn't get to my first floor. She didn't clean my kitchen, den, dining area or living room. She did upstairs and the basement but at approx 1.30, she told me that she had to leave to go to her other job and ran out of time! I really was very very upset at this and would not have hired her if I'd known that she would not have been able to finish the job. Who does that.? She was supposed to be experienced and should've known that this was probably too much for her to handle in that amount of time. Obviously she had very poor time management. I have never paid that amount of money for a cleaner and have them NOT finish cleaning my house. I was flabbergasted and quite annoyed and upset that i forked out that amount for an unfinished job. If she wouldve stayed, i wouldve paid more......and would've been even more upset...so its perhaps just as well she left when she did. When my husband came home, he was very annoyed that I paid that kind of money and our main floor was not cleaned. I was specific about her concentrating on our bathrooms and kitchen especially. One bathroom on the first floor and obviously our kitchen did not get cleaned. I paid her for her efforts, but would not hire her again because of this. I really felt gipped. I hired her based on what was said about her performance on Angies list. Shes avdecent cleaner, but make sure that she gives you a specific time span on her cleaning. No one likes surprises and I thought this was unprofessional. A cleaner wouldn't do this if it were an office building, so why do this type of thing to me? It made no sense and I am still upset.
Description of Work: She came over last week, looked over the house and gave me an estimate for cleaning my whole house. She told me how long she thought it would take for a first time cleaning and I agreed to have her come over.
Rating Category
Rating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0
$110
MARCIA R.
08/2011
5.0
house cleaning
+ -1 more
She is willing to do anything I ask, and I appreciated the speed and efficientcy of her work. She is quite professional in demeanor.
Description of Work: I used this service twice, while my regular housecleaning service was away on vacation. Kim came promply the first time with 2 other helpers, did whatever I requested and I was completely satisfied. We negotiated a lower price for the second visit, and again, she was promplt, pleasant, and cleaned efficiently, this time with one other helper. The fee the first time was $140.00, and the negotiated fee the second time was $95. I plan to use her again whenever my regular people are unavailable.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
christine F.
05/2011
5.0
house cleaning
+ -1 more
She comes on time...I tell her which rooms I need done and she sets to work. Rarely takes a break and in 4hours my downstairs (4rooms and a kitchen) were perfect. She vacuums, does the floors, dusts and often arranges things that have been left out. I trust her completely . She takes the garbage out...and disappears. Terrific.
Description of Work: Barbara has cleaned my house several times. She is amazing. Always on time...always good natured and does an excellent job. My house is difficult. Old and full of antiques , she has been very helpful. She works easily with my pets and they also love her. I could not be happier with a cleaning service. I have tried many different ones and often they give a surface clean but not a real cleaning. Barbara is terrific. I highly reccommend her.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Alcia B.
04/2011
4.0
house cleaning
+ -1 more
It was just the one time that I used them and the price was quite reasonable. They were there for about 3 hours. She was on time, quite friendly and professional.
Description of Work: I used Helping Hands Cleaning Service in February to do some housecleaning work.
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$75
joan H.
02/2011
5.0
house cleaning, window cleaning
+ 0 more
She is great, extremely conscientious and responsible. She made friends with my dog so that she wouldn?t bark at her. She does a very good job and I like her a lot. She is very affordable and professional.
Description of Work: I used Helping Hands Cleaning Service about two weeks ago to clean my whole house. I use her on a regular basis.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$80
Frances T.
10/2010
5.0
house cleaning
+ -1 more
So far I think I have met a big house-cleaning need in this service.
Description of Work: Barbara is a remarkably thorough person. She runs her business well, brings her own equipment, focuses where I ask her to and notes things I might want done but have overlooked. She is not afraid to tackle the nitty-gritty jobs and is an all-around nice person. She is just starting this business and I expect she will get a steady clientele quickly. She has been here several times, the last time was two weeks ago. I expect her back this week. She has taken down drapes, washed windows and floors, vacuumed, moved furniture.
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Service Categories
House Cleaning,
Window Cleaning
FAQ
Helping Hands Cleaning Service is currently rated 4.6 overall out of 5.
Monday: 8:30 AM - 1:30 PM
Tuesday: 8:30 AM - 1:30 PM
Wednesday: 8:30 AM - 1:30 PM
Thursday: 8:30 AM - 1:30 PM
Friday: 8:30 AM - 1:30 PM
Saturday: 8:30 AM - 6:00 AM
Helping Hands Cleaning Service accepts the following forms of payment: Check
Yes, Helping Hands Cleaning Service offers free project estimates.
No, Helping Hands Cleaning Service does not offer eco-friendly accreditations.
No, Helping Hands Cleaning Service does not offer a senior discount.
No, Helping Hands Cleaning Service does not offer emergency services.
Yes, Helping Hands Cleaning Service offers warranties.
Helping Hands Cleaning Service offers the following services: GENERAL HOUSE CLEANING, VAC, DUST, BATHROOMS BEDROOMS KITCHEN,ETC OTHER SERVICES- ORGANIZE CLOSETS, CABNETS,ETC