Northeastern Kitchen Design Center

We used this provider because they are an authorized dealer of some of the brands of cabinets that we were consider installing in our new house. The orders went through OK and quickly since they used a computer generated program. After we received the laundry room cabinet, we found what recommended to us was unreasonable. The cabinet did not fit the size of the sink I gave them, it could only fit a tiny bar sink. Once the cabinet was delivered, there was no response to my complaint. Eventually my other contractors were kind enough to rework the cabinet to fit a normal sink for the laundry room for an additional cost. As far as the kitchen cabinets order, there were couple cabinets missing. The installer had to come back again to complete the installation. One of the cabinet doors, however, was ordered with the wrong direction. It took more than two months to receive the correct door. They told me that they would install it for me. When the door was delivered, I waited for another month for their schedule. Then they said they were not allow to install it "because of policy"?? All my other contractors were very responsible for their work and came back to fix their issues. For Northeastern, once the goods were sold, there was no customer care or service. Fixing any issues is the home owner's problem.

Russell provided very good service and kitchen design assistance. I have not moved forward with the kitchen remodel, but I would recommend Northeastern for this service.

We love them. Things happen for a reason – it was great that we ended up with them. It was great experience from the beginning to the end. They were extremely pleasant, professional, knowledgeable and they were very willing to work with us within our budget which was really nice because that was the issue we had with other company so they sat down and they listened and they said for your budget we can do a really product it something relatively new that we started caring about three years ago. They explained it. They were just wonderful and very attentive. I would say that I would definitely price out your cabinets and then check with them because they are very competitively price. They also have very high-end kitchen line to so they do basically what I would tell people is that they have something for every budget that's probably the best way to say it because that way people don't think that everything is more of like an economy line kitchen cabinet line that they have. They have very, very nice high-end and something for every budget and they use companies made in the United States. Cabinets made in the US which was really important to us.