Bob, Lynn, and team were extremely professional and explained the details of my project in a clear and concise manner. They were in and out in 1 day (I had a total HVAC system replacement) and I couldn't be happier with the results. The new system works way better than the last! Plus, Bob's quote was by far the most fair and I appreciated his honesty. In today's world, I was getting quotes that were outrageous and it seems like a lot of the HVAC companies in the area have been replaced by revenue generators that charge outlandish quotes. This is a true, honest old-school company that is extremely reliable and dependable. I couldn't be happier.
Description of Work: HVAC Replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lawrence I.
02/2018
5.0
heating & air conditioning/hvac
+ -1 more
True Professionals The owner, Bob, is very knowledgeable and experienced and great to work with. All of his employees are professional. When I have used them in the past for repair work, I felt his people were more knowledgeable than other HVAC companies I have dealt with. I got a number of quotes for the work, and other company owners did not bring up options or did not resize units in the quotes to take into account efficiencies, etc. Bob was a step above the others during the quoting process, his numbers were competitive for similar equipment from other companies. The quality of the work was excellent. Everything is very neat, everything is sealed properly. His workers cleaned up the area. I was very happy with the job, and recommend his company highly.
Description of Work: Replacement of 2 furnaces and 2 AC units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
nathan N.
01/2017
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: ................................................................................
Rating Category
Rating out of 5
Yes, I recommend this pro
Mary T.
09/2016
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: .
Rating Category
Rating out of 5
Yes, I recommend this pro
Arun J.
05/2016
5.0
heating & air conditioning/hvac
+ -1 more
Very gracious, professionals. Bob McDonald himself came with a crew of 4 additional folks and his own Electrician who was also very good. This company does warranty work as well for home warranty companies, which was my case. Highly recommend. His entire team both office and technicians are the best, polite and explain what they are doing. They installed Lennox unit and it's working well. Two weeks ago on full moon day, it was over 80 degrees and I turned the AC on but since I had a leak, there was no cooling taking place as all the freon had leaked. It was an 30 years old unit and replacement was what Bob recommended and got it approved. Bob is very patient and experienced gentleman. Give him a call at 6097585200. Tell them Mr. Jolly sent you. My cost was low as the warranty company was paying for most of the repair but they are reasonable in price and provide an excellent service. I can trust this great company and wish there were more trusting and punctual folks in the home care business.
Description of Work: Changed my entire AC and air handler system.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,100
Arun J.
09/2015
5.0
heating & air conditioning/hvac
+ -1 more
unknown
Description of Work: Freon leak detection, recharge, couple of parts changed.Excellent work. Unit needed replacement but Warranty company did not approve till leak test came positive. They will return back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
catherine L.
09/2014
5.0
heating & air conditioning/hvac
+ -1 more
repair went as expected. Final price was true to initial estimate. No surprises. Not the cheapest guy on the block but the good guys never are.
Description of Work: fix a/c compressor
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,800
teresa E.
11/2013
1.0
heating & air conditioning/hvac
+ -1 more
See above.
Description of Work: The provider did nothing. We called him and left word to call us back for an estimate to replace a blower motor, but never heard back. It is amazing how people are clamoring for work these days, and then you get these guys who don't even return a call. Grossly unprofessional. Thanks, guy, while we sat freezing.
Rating Category
Rating out of 5
professionalism
1.0
responsiveness
1.0
Aaron G.
12/2011
5.0
heating & air conditioning/hvac
+ -1 more
Excellent.
Description of Work: Where other contractors failed Bob McDonald was able to diagnose and repair our natural gas furnace within 1/2 hr. He is very knowledgeable and honest. The problem was a diode in the exhaust system. Others had no clue.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Patricia M.
03/2009
5.0
heating & air conditioning/hvac
+ -1 more
They came out when they were supposed to. They were there where they were supposed to be. They cleaned up after they finished the work.
Description of Work: Mcdonald Hvac/Refrig replaced my old furnace with a new one.
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Service Categories
Heating and Air Conditioning
FAQ
MCDONALD HVAC/REFRIG is currently rated 4.9 overall out of 5.
No, MCDONALD HVAC/REFRIG does not offer free project estimates.
No, MCDONALD HVAC/REFRIG does not offer eco-friendly accreditations.
No, MCDONALD HVAC/REFRIG does not offer a senior discount.
No, MCDONALD HVAC/REFRIG does not offer emergency services.
No, MCDONALD HVAC/REFRIG does not offer warranties.