K & R Appliance Repair

Appliance Repair

About us

Over 20 years experience servicing and repairing household appliances. Posses a Universal refrigerant certification and Home Improvement License. Specializing in kitchen and laundry appliances such as washers, dryers, refrigerators, ranges, ovens, and dishwashers.

Business highlights

Family Owned & Operated


Accepted payment methods

American Express
Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.848 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
2%
2
2%
1
2%


Rating CategoryRating out of 5
quality
4.8
value
4.6
professionalism
4.9
responsiveness
5.0
punctuality
5.0

Filter reviews by category

Showing 1-25 of 48 reviews

Charley X.
08/2023
5.0
appliance repair
  + -1 more
Dave did a great job. He is very on time. Transparent about the problem and the cost.
Description of Work: Oven fixing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$265

Elaine B.
11/2022
2.0
appliance repair
  + -1 more
The service and everything was fine and he is very pleasant. I was just concerned for the cost of the job for the refrigerator. The dryer was 265 which we didn't question. Its just that the refrigerator. He just move something or adjusted the wiring in the freezer then it worked he didn't have to take anything apart at all and he didn't have to replace anything. He work with the refrigerator for like 20mins.
Description of Work: He fixed the dryer bell. He did something and the refrigerator light went on. The job wasn't long at all. I don't think he was here an hour for the dryer and the refrigerator.
Rating CategoryRating out of 5
$421.17

Response from K & R Appliance Repair
Sorry you weren’t satisfied with the price. I do not charge by the hour. I give a flat price whether the job takes 5 minutes or 5 hours and it doesn’t change. I do work efficiently. I charged $230 to replace the dryer belt and $165 to clear a clogged drain in the refrigerator which is a $20 discount because I was already at the house.

Marina N.
07/2022
5.0
appliance repair
  + -1 more
Dave was excellent in all respects. He answered the phone on the first call, even though I called on a Sunday afternoon, in the middle of a holiday weekend. He was quick in determining the problem, knowledgeable and professional in finding the best solution, and he was very accommodating to my work hours so I did not have to miss a work day when he returned to complete the fixing of my washer. Definitely will hire him again. Best job in the area!
Description of Work: Laundry machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$225

Nancy G.
04/2022
5.0
appliance repair
  + -1 more
Dave was very thorough in dissassembling the dryer & located a broken belt. He also vacuumed the lint to return my dryer to optimum drying capacity. He was very knowlegeable, informative, pleasant & professional.I appreciate that he rearranged his schedule to accommodate & resolve my problem with the dryer. I would definitely hire him again!
Description of Work: My clothes dryer just stopped working

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John K.
08/2021
5.0
appliance repair
  + -1 more
Great! Dave knew the most likely problem immediately and replaced the components involved in the problem area which related to the condensed water drain. Dave is highly experienced and very knowledgeable. He even gave advice on what to do to extend the life of a washing machine we just bought. We are completely satisfied will all aspects of the service and would highly recommend K & R Appliance Repair. We would, for sure, use them again.
Description of Work: Refrigerator wasn't keeping cold.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Dou D.
07/2021
5.0
appliance repair
  + -1 more
I was called back promptly and while KR doesn’t cover my area still advised me how to fix problem (gas stove elements clicking continually) and save an unnecessary service call. The gentleman was clear, polite, patient and ensure I understood before I hung up. I wish KR serviced my area, totally professional and competent. Thanks!!!
Description of Work: Problem with GE Profile Cooktop Clicking

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris L.
02/2021
5.0
appliance repair
  + -1 more
Prompt, professional and great communication
Description of Work: Repair of Washer & Dryer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Diane D.
01/2021
5.0
appliance repair
  + -1 more
He called before he came, arrived promptly, diagnosed the problem and got to work. He was personable, professional, a clean worker and was done in less than an hour. The cost was less than what Samsung quoted me to just show up. I would call them again for any appliance repair. I also like that he is a local small business .
Description of Work: Refrigerator repair.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$180

Rochard S.
01/2021
3.0
appliance repair
  + -1 more
Not well, he replaced a part and said that should do it, didn’t work, wanted to replace another part and said that should do it.Passed , bought a new dryer. He must of had a bad day.
Description of Work: Fox dryer, not heating correctly

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

$170

Response from K & R Appliance Repair
There are intermittent problems that can not be replicated when the tech is at the house sometimes. Spent a lot of extra time with the customer and a thermometer inside the dryer that showed it was heating properly. At that point it’s educated guesses or nothing

COLLEEN G.
01/2021
5.0
appliance repair
  + -1 more
Dave is the man! He came out from K & R to fix my refrigerator while I was working from home. I was certain I was going to have to replace the fridge, but Dave quickly identified the issue and fixed it within an hour! Dave was friendly, clean, followed all of the CDC guidelines (in accordance to wearing a mask) a truly great experience overall! I would 100% use this company again if I face any issues in the future.
Description of Work: Fridge Repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

John B.
12/2020
5.0
appliance repair
  + -1 more
Although the washer was not fixed Dave did a great job. Always wearing a mask and trying his hardest to make the washer work. He returned 5 times and replaced several parts. I would highly recommend them.
Description of Work: Repair washer

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$100

Annmarie K.
12/2020
5.0
appliance repair
  + -1 more
I couldn't have asked for better service. David was up front and honest about the issues with my refrigerator. He offers a wealth of knowledge and does not put financial gain over customer service. We will continue to use David and his company with all of our appliance needs.
Description of Work: Ice machine repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Robert H.
11/2020
5.0
appliance repair
  + -1 more
Dave showed up early and promptly the morning after I contacted him. He went immediately to my garage, removed the paneling in the frig and quickly determined the problem. He said it would take a couple of days to get the part. Well, this took 6 days, in part because (he says) he didn't save my phone number. But he showed up on day 6, with the part, quickly made the fix and voila - my spare frig was working again. Aside from taking a little longer than expected, the price was reasonable, he was very professional and I would certainly trust him with any future problems.
Description of Work: Needed to fix my spare refrigerator in my garage.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$207

Arlene S.
11/2020
5.0
appliance repair
  + -1 more
Excellent. The part had to be ordered and was replaced as soon as he had the part. Dave was professional and punctual and I would hire him again for any of my appliances that needed repair.
Description of Work: Replacement of refrigerator water filtration holder.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Quynh N.
10/2020
5.0
appliance repair, small appliance repair
  + 0 more
The oven is old so the part has to be ordered. Dave came back two days later and replaced it. He is friendly and professional and did a good job.
Description of Work: The oven's igniter died and needs to be replaced.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Bernando T.
09/2020
5.0
appliance repair
  + -1 more
Overall it went well because the refrigerator is working again. David call me within minutes of me submitting my request on Angie’s List, and he showed up within the promised service window. The only complaint I have is that he didn’t have a vacuum or any other tool to remove the dust / dirt from the refrigerator coils. He did give me specific instructions on how to clean the coils so he gets to keep his A Grade.
Description of Work: Refrigerator Repair

Rating CategoryRating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$133

Response from K & R Appliance Repair
I do not provide maintenance that every homeowner manual advises the “homeowner” should do periodically. I also asked the homeowner if they had a vacuum I could use to clean the unit while I was doing the repair and was told they didn’t have one.

Ilona T.
09/2020
5.0
appliance repair
  + -1 more
David is exceptional because not only did he fix the problem but also came back a few days later to install a part without additional costs. He can be trusted in his workmanship and fairness in his labor charges . I would recommend him to do all your appliance repair.
Description of Work: Samsung refrigerator repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Becca M.
09/2020
5.0
appliance repair
  + -1 more
Was able to repair dryer with one visit. Professional. Would hire again.
Description of Work: oven and dryer repair
Rating CategoryRating out of 5
Yes, I recommend this pro

nancy C.
08/2020
5.0
appliance repair
  + -1 more
If there were a higher rating, I would use it. My request was replied to very quickly in light of power outages at the time. My repair was performed quickly and service was professional and thorough. I will definitely use him again if needed. It is great to know there are still people who care about their product and the folks they provide it to.
Description of Work: Samsung washer repair

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Wayne S.
08/2020
5.0
appliance repair, small appliance repair
  + 0 more
Dave called me within 15 minutes of me logging off of Angie's List. When I told him what was going on he knew right away what the problem was. He was flexible with my schedule and he came and fixed it and everything is working great. I would definitely recommend hiring K & R Appliance Repair.
Description of Work: The oven ignitor needed replaced

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Paul S.
07/2020
5.0
appliance repair
  + -1 more
David was very professional and pleasant. He arrived well within the time he said he would and had our dryer fixed sooner than expected.
Description of Work: Clothes dryer
Rating CategoryRating out of 5
Yes, I recommend this pro

raymond M.
07/2020
5.0
appliance repair
  + -1 more
Called back in 20 min. Arrived in 30 min Complete in 30 min
Description of Work: Needed a compressor start relay

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$175

Shirley S.
07/2020
5.0
appliance repair
  + -1 more
Very pleased with the whole repair.
Description of Work: Replacement of timer

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Chris H.
07/2020
5.0
appliance repair
  + -1 more
David is great and I will hire him back for any future appliance needs. I was easily able to make an appointment for the next day. He is polite, knowledgeable and wore a mask. He diagnosed the freezer as having a broken component regulating the defrost cycle, which is why the back wall behind the panel was totally iced up. When it still wasn't cold enough two days later, he came back quickly and shot it up with refrigerant, which did the trick, and didn't charge me for the second visit. What a guy. He also told me the refrigerator (probably over twenty years old) is a goner, as it has a refrigerant leak somewhere, a problem not worth the cost of chasing down, and I very much appreciate someone who will tell you it's time to replace, rather than try to squeeze money out of you for unnecessary/unwise repairs.
Description of Work: Refrigerator inadequately cold, freezer not freezing

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Elizabeth P.
06/2020
5.0
appliance repair
  + -1 more
He was very polite, and arrived when he said he would. He was compliant with today’s requirement for a mask and completed the job quickly and left no mess. He was straight forward and honest and found the problem immediately.
Description of Work: Dryer repair

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
    • 1(current)
    • 2

Contact information

Ocean and Monmouth County, Jackson, NJ 08527


Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:30 PM
Tuesday:
7:00 AM - 3:30 PM
Wednesday:
7:00 AM - 3:30 PM
Thursday:
7:00 AM - 3:30 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
7:00 AM - 3:30 PM

Licensing

Insured

No License Required for Trade
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Appliance Repair

FAQ

K & R Appliance Repair is currently rated 4.8 overall out of 5.

Sunday: Closed

Monday: 7:00 AM - 3:30 PM

Tuesday: 7:00 AM - 3:30 PM

Wednesday: 7:00 AM - 3:30 PM

Thursday: 7:00 AM - 3:30 PM

Friday: 7:00 AM - 3:30 PM

Saturday: 7:00 AM - 3:30 PM

K & R Appliance Repair accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
No, K & R Appliance Repair does not offer free project estimates.
No, K & R Appliance Repair does not offer eco-friendly accreditations.
No, K & R Appliance Repair does not offer a senior discount.
No, K & R Appliance Repair does not offer emergency services.
No, K & R Appliance Repair does not offer warranties.

Contact information

Ocean and Monmouth County, Jackson, NJ 08527


Service hours

Sunday:
Closed
Monday:
7:00 AM - 3:30 PM
Tuesday:
7:00 AM - 3:30 PM
Wednesday:
7:00 AM - 3:30 PM
Thursday:
7:00 AM - 3:30 PM
Friday:
7:00 AM - 3:30 PM
Saturday:
7:00 AM - 3:30 PM