From new roofs to repairs we are your # 1 choice. Specializing in many facets of the roofing trade, our highly skilled and trained staff of certified technicians are on standby, ready to take on the next project. Our estimates are free and we offer a free multi point roof inspection so why wait? Call today to schedule your free appointment.
Awful! Never called me back - three times. He sounded like (over phone) that my roof problems were too small of a job. He also said I would be charged $95.00 just for him to come. I'm a 67 year old woman with emphysema and live on social security. I can't afford that kind of money. If you want to use this company, make sure you have a big bank account. Sad!
Description of Work: I have a leak in my dinning room.
Rating Category
Rating out of 5
Response from Roof Doctors
Hello [Member Name Removed], I'm the owner of Roof Doctors for the Central Jersey area. I don't have a record of you calling into our call center to book any appointment. Our company tracks everything electronically from the first time a customer calls in. I do however have a record of you calling in on November 19th at 5:12 PM, you spoke with Raj and stated "need to get a time for the roof repair tomorrow". Unfortunately, it seems maybe you have us confused with a different company. The charge of $95.00 you mentioned isn't our minimum charge for repairs, our charge is higher than this. Our insurances, hourly rate we pay our technicians, equipment, vehicle maintenance, fuel, etc. total much higher than $95.00 to perform a repair for a customer. I'm sorry you had an experience with a company you didn't feel you like, but that company isn't us.
John L.
12/2019
1.0
roofing
+ -1 more
I spoke to Jason( I think that was his name, but the guy with the long beard) on the phone on Halloween. We made arrangements for him to come look at the issue, diagnose, and provide an estimate the next week. On the scheduled day, no phone call, no show. I called him a few days later and asked if he still wanted to come out. He did, he said he totally forgot and apologized; and he came out and provided the diagnosis and estimate a couple days later.. I scheduled for the next Tuesday. I asked himi to text me just so I know when he would be coming. Again, no show, no call. Two to three weeks later, nothing, so I searched again on Angies list, and another provider called me right away, and we scheduled for the next day. They showed up and did the job.
Description of Work: Replace boots/flange plates on plumbing vents
Rating Category
Rating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0
$600
Response from Roof Doctors
Hi [Member Name Removed], my name is William, I'm the owner of Roof Doctors for the NJ locations. Here at Roof Doctors we value every client. To avoid situations such as yours, we have a number to call which has someone available to answer 24/7. I spoke with Jason and I am now aware that you and he were only in contact via his cell. Jason had stated that the evening he came out, it was too dark to perform repairs once your leaks were diagnosed. You were never charged for the leak detection service and I was unaware of your situation and the urgency for immediate repair assistance. Needless to say it is never good business practice to make nothing on a job and leaving a client unhappy. I encourage any customer to call our main line if they may ever need assistance beyond that of which one of our technicians may offer. The techs are rarely in the office which makes tracking a schedule nearly impossible via a roof top. I hope you may reconsider us in the future and I would look forward to the possibility of serving you.
Hector R.
03/2019
5.0
roofing
+ -1 more
Couldn't be happier with the work that was done. Jason was in communication at all times and was professional in every way. For a stress free interaction I highly recommend this company.
Description of Work: Roof leak involving work around my vent pipe
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Roof Doctors
Thank you very much for your review.
Jean M.
02/2019
5.0
roofing
+ -1 more
Jason was responsive and took care of the job, thanks!
Description of Work: Attic Gable Vent
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Doctors
Thank you very much for your review.
Michael H.
02/2019
5.0
roofing
+ -1 more
We had a leak that no other roofing company wanted to tackle. It was a previous contractor mistakes that caused the leak, Jason from Roof Doctors came in and was up to the challenge. He meticulously took apart the roof, found where the leak was coming from, corrected it and put everything back together again. Fro the start when Jason came over and gave me an estimate, he always communicated where he was at with the estimate and kept in touch through the entire appointment process. Would definitely recommend Roof Doctors for any roof leaks!
Description of Work: Repair Leak on a Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Doctors
Thank you for your time and thoughtful feedback.
Lorraine G.
01/2019
5.0
roofing
+ -1 more
We had a roofer come out twice to fix the leak in our roof. Needless to say, the leak continued. Roof Doctors came out immediately, knew the problem, and repaired it for a very reasonable price. I wish I knew about them a long time ago!
Description of Work: Leaky Roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Roof Doctors
Thank you for your kind and thoughtful feedback!
Grace S.
01/2019
5.0
roofing
+ -1 more
Even though they were very backlogged, Bill managed to put me on the schedule to repair a leak in the roof. Apparently the contractors that replaced the roof several years ago did not do a proper job with the flashing, and water began to leak into the attic whenever it rained. Pete came out with another gentlemen (I'm sorry to say that I didn't get his name), and they did an excellent job of replacing the flashing, patching some cracked concrete, and also installing a chimney cap. It was very windy today and just above freezing. I'm actually surprised that they were able to work in these conditions. I am beyond grateful, especially since there is now a forecast for snow. I wouldn't hesitate to use this company again. They clean up any debris, and they are knowledgeable, fair, kind, and very professional!
Description of Work: Repair a Roof Leak
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$950
Response from Roof Doctors
Thank you for your kind and thoughtful feedback!
Henry L.
12/2018
5.0
roofing
+ -1 more
great work
Description of Work: excellent, quick repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,150
Response from Roof Doctors
Thank you, [Member Name Removed]!
David G.
08/2018
5.0
roofing
+ -1 more
The crew was very professional, showed up on time and did an excellent job in replacing the roof.
Description of Work: Replace entire roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$7,500
Response from Roof Doctors
Thank you for your kind and thoughtful feedback!
Angela D.
08/2018
5.0
roofing
+ -1 more
It was an excellent experience, especially to call someone on a Saturday and have the come over. Rob was reassuring and explained everything in detailed. Thank you.
Description of Work: Rob repaired damaged spots on my flat roof until the roof can be repaired. He did the repairs free of cost.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Doctors
Thank you for your kind and thoughtful feedback!
Cheryl L.
07/2018
5.0
roofing
+ -1 more
Excellent service. They inspected my roof for leak spots and fixed them immediately. Fair price and honest assessment. They will be returning to fix vulnerabilities around chimney. Very prompt and professional.
Description of Work: Repair roofing and siding
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Roof Doctors
Thank you for your kind and thoughtful feedback!
Raymond Y.
07/2018
5.0
roofing
+ -1 more
Called several roof repair services before the next wave of rain came that afternoon, and Roof Doctors was first to respond. They were on the roof within an hour and diagnosed a damaged roof flange where the leak originated. They also completely reviewed the entire roof identifying other defects including the other 3 roof flanges as having similar issues, as well as deteriorating seals around the stacks and attic fan and other holes and damaged shingles. Overall they were extremely responsive, very thorough, and all the while courteous and professional.
Description of Work: Visiting my parents in Jackson when a leak developed early one morning in their kitchen during a rainstorm.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$570
Response from Roof Doctors
Thank you for your kind and thoughtful feedback!
Nancy K.
06/2018
5.0
roofing
+ -1 more
Great. The appointment was with a semi-retired gentleman who had his own roofing business for many years with 70 workers. Very knowledgeable, very nice. Afterwards, William got me the insurance certificate and answered my questions. As soon as the rain let up he promptly called up to set it up. Completed the next day. Workers were all so nice, fast and efficient. Comes with warranty so can't be beat. Would hire again.
Description of Work: Whole roof. Initially was repair where tree went through porch roof, but his price was good so I decided to have the whole roof reshingled.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,800
Response from Roof Doctors
Thank you for your kind feedback. I also told Peter and the crew about your review, they were really happy to hear such thoughtful words. Thanks again.
Deborah B.
06/2018
5.0
roofing
+ -1 more
Excellent job: advice, service, quality and price. Very satisfied, and will return to Roof Doctors when it is time to replace the house roof.
Description of Work: Patching on house roof, new shingle layer on detached garage roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Doctors
Thank you for your kind and thoughtful feedback!
Craig G.
05/2018
5.0
roofing
+ -1 more
We woke up to everyone’s worst nightmare, our roof was leaking. Called the Roof Doctors and they came out within the hour. They called multiple times before arriving to keep me appraised of their status which I really appreciate. He came quickly identified the problem and fixed it same day. Hope I never have another leak but if I do I will be calling.
Description of Work: Leaky roof/vent on roof
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Roof Doctors
Hi, I was the one who actually came out that day. I just wanted to thank you for your time and polite feedback.
Jeremy B.
05/2018
5.0
roofing
+ -1 more
Roof Doctors saved the day! A leak started the day I had a party planned for my daughters birthday. They came out that day and the leak was fixed within a few hours. I was impressed that Roof Doctors gave me a fair price for same day service. Everyone else I talked to wanted to charge double to come out the same day. The Leak hasn't come back and roof doctors recommended replacing a few shingles on different parts of the roof as they were areas that would have probably started leaking in the near future. They also went around the vents and other areas of the roof with sealant. The preventative maintenance saved me a lot of time and money!
Description of Work: Roof Leak Repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Roof Doctors
Thank you for your kind feedback. We greatly value our property investment clients and appreciate this opportunity to have worked on your families property. Please keep us in mind for all your exterior needs. Thanks again.
John E.
03/2018
5.0
roofing
+ -1 more
I had a leak in a shop space that I rent, roof doctors came out same day to fix it.
Description of Work: Leak repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Roof Doctors
Thank you for your feedback.
Jeremy B.
03/2018
5.0
roofing
+ -1 more
Bill and his team were personable, professional, and very knowledgeable. I had a rental property on the east coast that I see once a year. I reached out to 5 roofers for bids and ideas on how to best tackle the project. Bill knew I had huge time constraints since I would be flying into town to take care of this project specifically. Bill was always on time or early, honest and helped explained his reasoning behind his bid. Bill and his team showed up to the worksite 5 minutes early and didn't leave until the job was done. They finished ahead of schedule and the roof looks great! Thank you!
Description of Work: New Roof Rental Property
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$10,000
Response from Roof Doctors
Thank you for your thoughtful feedback.
James D.
02/2018
5.0
roofing
+ -1 more
The roofing job went Great. The guys were professional and efficient. The material that was used was top grade. Job was done in a timely manner. Roof looks fantastic. I highly recommend Superior for all your Home needs.
Description of Work: A New Roof for Home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Roof Doctors
Thank you for your kind and thoughtful feedback.
Maria C.
02/2018
5.0
roofing, siding
+ 0 more
We had some shingles blown off as well as blown off siding. Called and they repaired both at a good price.
Description of Work: Siding and roof repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Roof Doctors
Thank you for your thoughtful feedback. We are always pleased to help our property managers. Thanks again.
Maria C.
02/2018
5.0
roofing
+ -1 more
They came out quick, repaired the leak within minutes and our skylight hasn't leaked since. Great work. I am very happy to no longer have water dripping onto my bed!
Description of Work: Leaking skylight repair
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Roof Doctors
Thank you for your kind feedback and thank you for the opportunity to fix the leak on your companies rental property. Please keep us in mind for all of your exterior needs. Thanks again.
Jason L.
02/2018
5.0
roofing
+ -1 more
Guys were fast neat and professional!
Description of Work: Old roof was torn off, new roof put on and garbage cleaned up like no one was ever there.
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Service Categories
Roofing,
Siding
FAQ
Roof Doctors is currently rated 4.9 overall out of 5.
Sunday: Open All Day
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Roof Doctors accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa