Quick Solution PCs

It was a complete failure from start to finish as no work was performed, because no response was given at the time of original e-mail and follow-up phone call (this was done around the end of Septembere and the beginning of October. The follow-up call was followed up with another one on October 8th. Finally received a reply back for the first and only time on October 13th. Since I was unable to get to the phone in time he left a voice mail saying he was so busy and things were crazy and wanted to know what the problem was and to set up an appointment. In my line of work and of any properly runned business you get in touch with the prospected client or client within 24 hours advising them that you are aware of their situation and explain yours. Needless to say we won't be using his services. Unfortunately we won't be recommending him to anyone we know.

I called Quick Solutions PCS and left a message regarding problems with my computer. Anthony returned my call a few hrs. later and an appt. was set for the next day. Anthony arrived on time. He was very personable and professional. He observed the problems I was having with not being able to connect at times to the internet at times and not being able to open apps, and the amount of time it took to do anything. He took the computer with him to run various tests from his location. He called the next day and suggested that I have Windows 7 installed and get rid of Vista, as other techs. had advised in the past. Once this was done, my computer was returned to me, and to date all is fine.

He was very polite and very good. And the price was fair.

Service was excellent. They called a half hour before they showed up. They knew exactly what they were doing, did not have to call anyone with questions. We have not had any problems since. A++ service, we would recommend them to anybody!