Just Carpets & Flooring Outlet

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Measurements were taken after initial meeting to choose type/color of carpet installed. All employers were outgoing and very helpful, punctual too.

The salesperson was nice and helpful. He showed us plenty of options. The same sales person came to measure everything. The flooring was delivered on a Saturday, no problems. The wood flooring was installed a few days later. I inspected the floor when I returned home and found multiple problems. There were a few cracks possibly from the nails. There were multiple locations where the ends of the boards were chipped up. There were a few scratches and one or two places with deep gouges. The installer didn't fill in the nail holes. I called the store the next day and requested someone come inspect it. Someone came and inspected the flooring and agreed with my assessment. They ordered more flooring since there were at least 20 boards that had to be replaced. After a couple of weeks the same installer came to repair the floor. After pulling up 3/4 of the floor and installing the new board the floor is much better. It could be better as there are a couple of high spots on the floor. The floor installer was kind of careless. He nicked up multiple walls in the room he installed the floor in and in the hallways that he walked through. There might have been one wall that he walked past and he didn't damage. He didn't take much effort to protect the floor as he installed it. I'm assuming that is why there was scratches and gouges from the first install. The stair runner didn't go well either. It was installed crooked and was nailed down in one spot. He also made multiple cuts at the riser and tread joints. It's hard to notice but I don't see a reason for it and it's not a clean install like it should've been. Once the install was complete the office called and asked for payment. I never received a call to make sure I was satisfied.

We had a very good experience working with Just Carpets. One problem we originally had was the installation of leftover hard wood from a previous job we had done in our home. We went to Lowe?s and also received quotes from two other flooring installers. They said that they would not install what they did not sell. We were referred to Just Carpets by a neighbor. They have two showrooms, one in Howell New Jersey and one in East Brunswick. We went to the one on Route 18 in East Brunswick. The show room is quite large and very nice. They had a lot of carpeting to choose from. Our salesperson Pete said there would be no problem installing the hardwood that we had. Along with installing the new hardwood, we also needed carpet stretched at another residence and we wanted to replace our carpet in the master bedroom. With a very large selection of carpeting, Pete was very helpful to us in making our selection. He also let us take the carpet sample board home with us to make sure we had the right color. Pete worked with us on the price and was extremely competitive. We set a date for the carpet stretch and flooring installation. Pete worked on a Sunday to do the carpet stretch. While he was in the area, he also delivered the primed baseboard trim. Having the trim in advance, allowed me to paint it so there would be less to do after the installation of the hardwood flooring. Most carpet and flooring companies work with subcontractors. Just Carpets uses subcontractors. We had two separate contractors, one for the wood flooring and one for the carpeting. Both showed up on time. The installation of both hardwood and carpeting were excellent. The installers were pleasant to work with and cleaned up after they had finished the job. We are very pleased with our carpet choice, the installation and professionalism of Just Carpets.

Installation was excellent, workers were courteous and prompt The problem was with the product sold and the salesperson... I told him that I have 2 dogs, I quite large (Shepherd) and asked how it will wear and if it will scratch badly.... I was assured that It is really good flooring and would wear well... As for scratching I was told it was hard and would not scratch noticeably . You should see it now... Scratched everywhere

They did an okay job, but they were a couple of hours late getting here. When we called about them being late they promised they would give us some kind of credit back, but they never did honor that.

They do a good job and are dependable as well. The carpet looks good and is very sturdy. I was pleased with the service and I would recommend them to other people. They were on time and I think that the workers did a great job cleaning up when they were finished.