BC HVAC Services, LLC

He was very professional and helpful, I wold highly recommend him.

I have never worked with a company that is as reliable and knowledgeable as BC HVAC. After having them install and set up my Nest thermostat I would never choose another company. They arrived on time and did not leave until I understood how to confidently run my new thermostat. If I could give them 10 stars I would

Made an appointment less than 24 hours ago and were able to promptly see me at the service time arranged. Professional and with fair pricing.

I have never written a review before but feel morally obligated to let you know what happened when we hired BC HVAC Services of Howell, NJ, so that you are warned about them. We signed a contract with them on April 25th, 2019 to replace our old but still working Rheem 3.5 ton air compressor and air handler with a Lennox 3.5 ton air compressor and air handler giving them a deposit of 50% of the cost. We did this because Benny the owner seemed like a very nice guy, he gave us a good price (We shopped around.), and an amazing 10-year warranty on his labor. They came on June 21st. to install it but left without doing it because, apparently, the air handler would not fit in our attic. That is strike one. They returned to our home on July 8th to install a Trane 3.5 ton air compressor and air handler for the same price, which was a very good thing for them to do for us since Trane units cost more than Lennox units. In 2 separate emails before they came, I asked Benny if the Trane units would be 3.5 ton units. He replied both times that they would be. On July 8th. When he came with the equipment, I asked him if it was for 3.5 tons and he said yes. Thankfully, I was led by God to check if the Trane compressor was 3.5 tons. I noticed the model number of the compressor on the box it came in and went to Trane s internet site and looked it up. It clearly showed that it was a 3 ton compressor. I printed out the page with the information on it and confronted Benny with it who agreed it was correct. I then told him to take everything they had started to unpack and to leave. He apologized and left. That was strike 2. He actually tried to install a 3 ton compressor after assuring me multiple times that it was a 3.5 ton compressor. Two days later, after we had successfully arranged to have another company replace our compressor and air handler, I contacted them that we wanted our deposit back. Benny quickly replied that it was understandable and he would do it. We soon received a check from him for our deposit. We took it to our bank and all seemed well. If things were, I would not be writing this review. We would have let the previous 2 mistakes go by. But when I checked our bank statement for our account with them 4 days later, I got sick to my stomach. I could not believe what I saw. The BC HVAC Services check had been returned to our bank because the account with the bank it had been written from was closed. They had written a worthless check to us. We were very upset and concerned about this. I contacted Benny about this and they did send us a good check. But that was strike 3. And with 3 strikes you are out. I would never use BC HVAC Services again and you have been warned why.

Came and got the work done as he promised. Very up front and honest. Has customer's best interest in mind when he proposes solution

Benny was very professional and helpful. My wife was 9 1/2 months pregnant when our upstairs air conditioner went during a heat wave. Benny came within a day of of speaking to him. We needed to replace our unit and Benny walked us thru the process and what would be best for our home. He was on time and courteous. We will be using Benny for any further AC service we need.

Honest reliable service. Very informative.

Very honest and courteous. I highly recommend.

Prompt and courteous. Quick to respond on hottest day of the year. Problem fixed.

Very happy with BC HVAC Benny came right away same day on Sunday to look at the AC found the problem and fixed it in 15 minutes, checked everything and charge very reasonable. Will definitely call them again

I called because of no AC . He diagnosed the problems and tried a lower cost repair. When that didn't work, he replaced the unit and discounted the cost due to the prior repair. He is very knowledgeable and dependable and an all-around good guy.

Honest, quality workmanship

Responded immediately

Came out and fixed issue as promised

Excellent service and reliability at reasonable cost. Highly recommend

This company is absolutely fantastic! I was told last summer I would have to replace my entire AC system which would have cost $4,000. Benny came to look at my system today, fixed the problem and it only cost $148! The system didn t need to be replaced after all. He is super friendly, honest, efficient and a true professional. I would highly recommend! Thanks again

I feel he did not do a thorough job for the money. He stated both condensers outside were checking out good. Now 6 days the AC unit is still not working properly.

Ben called me right away arrived earlier than he said which was great. He is professional and told us and showed us problems that we were not even aware of. He was also one of the friendliest people I ve met in awhile. I would recommend him without hesitation!!!

I highly recommended Benny. We contacted him on Sunday, and he was at our home within hours. He is extremely knowledgeable, honest, and professional in diagnosing and fixing the problem. Great customer service still exists.

Highly recommended,very professional and straightforward.

Before Benny even showed up, I KNEW this was the right guy to call. He first asked to make sure my filters were clean, because sometimes that could be the problem and he did not want me to waste my money on something I could easily fix. Many service people do not care about saving a customer some money, but Benny did. He was able to diagnose my problem and found a way to solve it that was also cost effective, saving me literally THOUSANDS of dollars!! He did not go for the quick -- and expensive -- fix. He took the time to figure out that the problem was not that big at all. I would recommend BC HVAC to anyone looking for an honest, responsive, and personable repair service.

Ben is very knowledgeable when it comes to HVAC. Also honest and friendly. I will continue to use BC HVAC SERVICES LLC. Thank you for your reccomendation.

Benny was unreal. He got to my house promptly diagnosed the trouble I was having and fixed it immediately. I am disabled and just got a puppy and my ac went out. I would highly recommend BC HVAC Services LLC

Benny was courteous, helpful and very responsive. He took the time to explain what the issue was but also how to avoid potential issues in the future. Change your filters people! Benny and BC HVAC Services will be my families HVAC company going forward.

An HVAC guy you can trust! I got in touch with Ben on a Sunday afternoon and by Monday evening he was here and my AC was working again. He's an honest guy and I will use him in the future for any of my HVAC needs. You will not be disappointed. Very professional, courteous, and prompt.